10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #1

Sep 202023

Sorento

  • miles
After inspection, the service agent, Jeff, came and informed me there was -??good news and not so good news-??. Good news - He said there was a 999,999-mile warranty on the engine for the oil pressure stick problem. The not so good news is that Kia will not replace the engine until it locks. I was shocked to say the least. I asked him, how in the hell is that safe? Why isn-??t the fact that the car started shutting down on me (power steering) enough of an indication that it needs to be replaced" That along with the amounts of oil I-??ve had to replace. All the years I-??ve had my Kia, I-??ve NEVER had to add oil. He said those warnings were not enough. He said the engine light would come on as well as others, the engine would start knocking as well. THEN you get to the side of the road. I told him as I-??m going to state here, that is the most asinine thing I have every heard! So essentially, before Kia will replace my engine, I have to possibly kill myself, any passengers and any other drivers on the road first? What if I-??m in heavy highway traffic and cannot get over, cannot get to an inside grassy area or shoulder and my car just stops" He said his hands were tied unless these things happened.

- Kenosha, WI, USA