During use wipers at times will random stop in up position on windshield. Intermittent problem will start working again after toggling wiper switch.

- Lake Milton, OH, USA

THIS IS ONGOING CONDITION FROM DELIVERY OF VEHICLE. BASED ON CAR COMPLAINTS ALREADY FILED ON CAR COMPLAINTS.COM WE BELIEVE KIA KNOWS ABOUT THIS PROBLEM. THERE IS SOME SORT OF RELATIONSHIP OF NIGHT DRIVING AND LOW BEAM HEADLIGHTS THAT CAUSES VERY DARK SHADOW ON WINDSHIELD THAT ABSTRUCTS DRIVER VISION. WE FURTHER ASSERT THAT KNOWING THIS KIA WILLFULLY ADJUSTS HEADLIGHTS TOO HIGH TO TRY TO CONCEAL PROBLEM.(DEALER SAID THEY WERE SET 8" TOO HIGH. BUT WHEN ADJUSTED TO FACTORY SETTINGS THE PROBLEM GOT WORSE. CASE NUMBER ENTERED WITH KIA. NOW IN ESCALATION MODE... HOWEVER WE LIVE ON TOP OF A MOUNTAIN WITH 3000 FOOT DROPS IF OUR VISION IS OBSTRUCTED AND WE MISS EDGE OF ROAD. THE HEADLIGHTS WERE ADJUSTED BACK TO THE HIGHER SETTING BUT WE FEEL THAT WILL BLIND ON COMING CARS STILL ANOTHER SAFETY DANGER. KIA MUST FIX THIS PROBLEM. i HAVE PHOTOS TO SHOW THIS LIMITED VISION NIGHT DRIVING LOW BEAM RURAL ROAD SAFETY PROB LEM

- Tryon, NC, USA

Within on week of purchasing my new Kia Sorento, I experienced a windshield crack that spread quickly across the windshield within 24 hours. The windshield should be built better. I've never had such an issue with other makes from previous cars. I had purchased the platinum protection plan but was told it would not cover. I called the dealership at which I purchased the car for help only to be given the run around being transferred to multiple departments. The crack spread from the bottom left corner across the middle of the windshield in my line of sight making it difficult to clearly see. I had to pay myself to get the windshield completely replaced. I am disappointed in the quality of my Kia and the service I have received.

- Cherry Valley, CA, USA