10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 5 / 0
- Average Mileage:
- 8,050 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
There are times when I brake, my brakes will jump or skip before completely braking. My brakes have been checked and replaced. I have seen recalls on the Kia Sportage for the braking system and I believe that the Kia Sorento has the same issues.
- Allen , TX, USA
On 7/25/2020, my 2019 Kia Sorento had complete brake failure, for the third time in 4 months. I took my Sorento to my dealership service department where I was told that the problem was a "deformed booster brakes vacuum hose"which they replaced (2 days in the shop March 23rd too much 25th). On July 13, 2020 it happened again and the car was back at the dealership service department, for the second time. A week later(July 25th) they call to me to pick up the car. The service manager informed me that they had replace the host with an updated vacuum hose, and that Kia cooperation engineers were aware of this problem. On Saturday 5 days after having the vehicle back from the service department, the brakes failed again completely while I was driving, which resulted in a accident. My insurance company is calling it a total lost. My car is a lease with 9,800 miles only.I have had the car for 1 year only. My was not the only Kia Sorento brought back to the dealership with the same problem. What should I do?
- St Petersburg, FL, USA
When accelerating from stop (19th ave and vineyard) the car will hesitate then take off at a fast rate of speed. There has been instances where the brake system hesitates to stop, almost like a delayed reaction (mostly while traveling on local streets such as West bound baseline rd). The brakes squill (all the time when braking) so bad and so loud. I feel like I've been ripped off on a car that's already giving problems less than six months of purchase. The city of all instances is phoenix, AZ.
- Phoenix, AZ, USA
My Kia Sorento 2019 has been acting weird for a while. I had talked to the service guys and I was told all is fine. Here are some of the major issues: 1. the car has an issue of acceleration. Once it reaches 45mph it becomes noisy and it feels like the engine is about to explode. The answer from the service guys:" It is normal." 2. the brakes: It takes too much time to stop. So, even if I keep my distance from the car in front of me, I always struggle to stop at the safe distance at the stop sign or lights. The answer from the service guys: 'no problem with the brakes.' 3. after driving for an hour or so, the motor overheats significantly. 4. finally, the car rolled back from the parking lot (while on the park mode ) and injured two people, and damaged another car.
- Beltsville, MD, USA
- Grant Park, IL, USA