[xxx] I have some records from (lev Kia) I am going to share with you as soon as I get them together, in the meantime I am going to drive this 2019 Kia Sorento and hope on the highway it does not decide to down shift at 60 or 70 mph like it was doing, especially if a large tractor trailer is behind me. I think it would be a mess when they find out that a (serious electric problem that the manager Warren rios at lev Kia told me that the vehicle has) caused the transmission to down shift, I will send those papers soon. Also if there was nothing wrong with the transmission, why did they replace the first one. They told me because of a moisture problem was the cause of the internal shifting modulator valve to act up, after the transmission was replaced I had the same problem I called and was told to bring it back and leave it they had to do a program update for the transmission to correct the modulator valve. How do you correct a moisture problem in an internal modulator valve with an update? we will see what your answer to this is, there were other problems with the #1 E-brake light coming on by itself #2 the right front head lamp lower lamp going out 2 times, they had it in the shop for three days and went through the wire harness cleaned all the connectors to the lamp. I told [xxx] that a lot of this happened after a heavy rain storm that something was getting wet and causing either a short or a surge or a bad ground connection, I have pictures of the E-brake light being on and the headlamp lower light out only on the right side. That's it for now I will sent the paper work soon. I am also sending a copy of this note to the attorney general's office and to Kia corporate headquarters, and the better business bureau information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Milford, MA, USA

I sent this to [xxx]<[xxx]> I have some records from (lev Kia) I am going to share with you as soon as I get them together, in the meantime I am going to drive this 2019 Kia Sorento and hope on the highway it does not decide to down shift at 60 or 70 mph like it was doing, especially if a large tractor trailer is behind me. I think it would be a mess when they find out that a (serious electric problem that the manager [xxx] at lev Kia told me that the vehicle has) caused the transmission to down shift, I will send those papers soon. Also if there was nothing wrong with the transmission, why did they replace the first one. They told me because of a moisture problem was the cause of the internal shifting modulator valve to act up, after the transmission was replaced I had the same problem I called and was told to bring it back and leave it they had to do a program update for the transmission to correct the modulator valve. How do you correct a moisture problem in an internal modulator valve with an update? we will see what your answer to this is, there were other problems with the #1 E-brake light coming on by itself #2 the right front head lamp lower lamp going out 2 times, they had it in the shop for three days and went through the wire harness cleaned all the connectors to the lamp. I told Warren rios that a lot of this happened after a heavy rain storm that something was getting wet and causing either a short or a surge or a bad ground connection, I have pictures of the E-brake light being on and the headlamp lower light out only on the right side. That's it for now I will sent the paper work soon. I am also sending a copy of this note to the attorney general's office and to Kia corporate headquarters, and the better business bureau information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Milford, MA, USA

I was out of town when my airbag warning light came on, indicating a problem with the vehicle's airbags. I contacted Kia and was told the repair should take 2-4 hours. However, after trying a fix the dealer discovered that a wiring harness in the front console was faulty and needed to be replaced. They have now had the car for a week. I am not sure if any or all of the airbags would've failed during a wreck but felt this was significant enough to report, especially since the vehicle has less than 10,000 miles on it.

- Pilot Point, TX, USA