10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 39,333 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2019 Kia Sorento. The contact stated that while his wife was driving at an undisclosed speed, she lost control of the vehicle and crashed into a lamp post. The air bags did not deploy upon impact. The contact's wife later received medical treatment for a fractured vertebra, right hip, and groin injury. No police report was filed. The vehicle was towed to a tow lot and deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. The VIN was unavailable.
- Spring Lake, MI, USA
I was out of town when my airbag warning light came on, indicating a problem with the vehicle's airbags. I contacted Kia and was told the repair should take 2-4 hours. However, after trying a fix the dealer discovered that a wiring harness in the front console was faulty and needed to be replaced. They have now had the car for a week. I am not sure if any or all of the airbags would've failed during a wreck but felt this was significant enough to report, especially since the vehicle has less than 10,000 miles on it.
- Pilot Point, TX, USA
- Fayetteville, NC, USA