10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 5,954 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2019 Kia Sorento. While operating the vehicle, the passenger side seat belt released without a warning chime sounding. Gerald Kia of North Aurora (201 hansen blvd N, aura, il) and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 13,000.
- Oswego, IL, USA
Rear seat belts do not stay latched. I have car seats installed with the seat belts and the keep coming undone, whether there is a child in the seat or not. This has been happening since I purchased the vehicle, at 167 miles!! am at 417 now and it has happened at least 5 more times.
- Tucson, AZ, USA
The contact owns a 2019 Kia Sorento. The contact stated that the front passenger seat belt alert did not chime when the seat belt was not buckled. The contact called South hills Kia at 724-942-3000 (located at 3644 Washington rd, mcmurray, pa 15317) where the technician was unable to explain the failure. The technician promised to look into the matter and call the contact back, but the contact had not received a response. The manufacturer was made aware of the failure and did not offer an explanation. The failure was not diagnosed or repaired. The failure mileage was approximately 800. Consumer stated passenger side seatbelt no warning light or sound. Updated 11/28/18
- Pittsbugh, PA, USA
- St Petersburg, FL, USA