While my 6 year old was attempting to put on his rear right seat belt, the belt gave way and tore in half completely unhinged at the seams. We were leaving so we move our child to the left rear seat that has hardly ever been used. As he was putting this seat belt on it also became completely torn in half at the seams. My child-??s life has been at risk for the our most recent drives as the seat belt would most likely have been busted in the case of a car accident not being able to hold my child safe and secure. Dealer says they have never seen this. Dealer inspected and reported to manufacturer, stated they would only do a 1 time courtesy replacement. There were no warning lamps and zero symptoms or problems prior to malfunction. This first occurred the weekend of Oct 23rd 2023.

- Visalia, CA, USA

On 7/25/2020, my 2019 Kia Sorento had complete brake failure, for the third time in 4 months. I took my Sorento to my dealership service department where I was told that the problem was a "deformed booster brakes vacuum hose"which they replaced (2 days in the shop March 23rd too much 25th). On July 13, 2020 it happened again and the car was back at the dealership service department, for the second time. A week later(July 25th) they call to me to pick up the car. The service manager informed me that they had replace the host with an updated vacuum hose, and that Kia cooperation engineers were aware of this problem. On Saturday 5 days after having the vehicle back from the service department, the brakes failed again completely while I was driving, which resulted in a accident. My insurance company is calling it a total lost. My car is a lease with 9,800 miles only.I have had the car for 1 year only. My was not the only Kia Sorento brought back to the dealership with the same problem. What should I do?

- St Petersburg, FL, USA

The contact owns a 2019 Kia Sorento. While operating the vehicle, the passenger side seat belt released without a warning chime sounding. Gerald Kia of North Aurora (201 hansen blvd N, aura, il) and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 13,000.

- Oswego, IL, USA

Rear seat belts do not stay latched. I have car seats installed with the seat belts and the keep coming undone, whether there is a child in the seat or not. This has been happening since I purchased the vehicle, at 167 miles!! am at 417 now and it has happened at least 5 more times.

- Tucson, AZ, USA

The contact owns a 2019 Kia Sorento. The contact stated that the front passenger seat belt alert did not chime when the seat belt was not buckled. The contact called South hills Kia at 724-942-3000 (located at 3644 Washington rd, mcmurray, pa 15317) where the technician was unable to explain the failure. The technician promised to look into the matter and call the contact back, but the contact had not received a response. The manufacturer was made aware of the failure and did not offer an explanation. The failure was not diagnosed or repaired. The failure mileage was approximately 800. Consumer stated passenger side seatbelt no warning light or sound. Updated 11/28/18

- Pittsbugh, PA, USA