10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,271 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Feb 042022

Sorento

  • miles
There is a hiss noise coming from the steering when you are making a left or right turn.

- Shillington, PA, USA

problem #6

Aug 042021

Sorento

  • miles
My Vehicle was stolen from my residential home. My window was buss out and they stole my vehicle. After over two weeks my vehicle was finally retrieved by the police and city of Milwaukee tow lot. I was told by financing company as well as police department to go get pictures of vehicle as reported from tow company that my vehicle was completely totaled out. I went and retrieved pictures seeing that my car was totaled. With this being said i don't have a vehicle for me or my children to be able to get to work and or school and daycare. I don't know what I'm going to do with trying to not jeopardize my job with getting to work. So I'm writing this so that KIA company can be held accountable for not recalling these vehicles and putting me and my children during this pandemic at risk of losing everything home, job and more.

- Milwaukee, WI, USA

problem #5

Jan 232020

Sorento

  • 10,200 miles
The contact owns a 2019 Kia Sorento. The contact stated that while driving at 45mph, auto lane correction warning light illuminated. The contact lost control of the steering somehow managed to gain control which was difficult to steer the wheel and veer to the shoulder of the road. The contact then turn the vehicle off and back on and drove at low speed to the residence. Roadside assistance was contacted and towed the vehicle to greenway Kia of hickory hollow 5406 target dr, antioch, tn 37013 (615) 731-0099 where it was diagnosed that the alternator failed needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was informed that the vehicle was not subjected to a recall. The failure mileage was approximately 10,200. B

- Murfreesboro, TN, USA

problem #4

Jan 252020

Sorento

  • 15,000 miles
Days previous to event was getting warning alerts on different problems. Called dealership when warning alerts continued happening. On day of event was driving on major route, when power steering became difficult as I pulled over the entire car shut down. No lights, no braking, no hazard lights to engage all systems down.

- Kunkletown, PA, USA

problem #3

Jun 012019

Sorento

  • 4,000 miles
The contact owns a 2019 Kia Sorento. While driving 30 mph, the steering wheel failed to move and all the instrument panel warning indicators illuminated. The vehicle was taken to scott Kia of springfield (321 baltimore pike, springfield, pa 19064, (610) 544-0100) where it was diagnosed that the power steering assembly needed to be replaced. The vehicle was repaired, but the failure recurred. Upon leaving a parking lot, the steering wheel seized and failed to move. The vehicle was taken to the same local dealer who stated that the power steering parts were on backorder. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 4,000.

- Philadelphia, PA, USA

problem #2

Jun 012019

Sorento

  • 3,000 miles
2019 Kia Sorento experiences swaying at interstate speeds. Must continuously steer left and right to keep it in the lane. In light wind it is much worse. Kia did not find a problem. The vehicle has 3100 miles on it. When purchased it only had 16 miles on it.

- Danville, KY, USA

problem #1

May 072019

Sorento

  • 4,700 miles
In stationary position. Car off. The plastic covers on the bottom of the steering wheel broke off. The plastic connecting them did not match and is of poor design.

- Mesa, AZ, USA