10.0

really awful
Typical Repair Cost:
$460
Average Mileage:
95,000 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Mar 152026

Sorento LX 3.3L V6

  • Automatic transmission
  • 88,000 miles

A week or 2 ago I noticed a rough idle and dropped my car off at the mechanic. I received a call advising I needed to take the vehicle to Kia as my car was down to 4 quarts of oil and there is no leak. The vehicle is having an oil consumption issue, and is widely reported as a critical issue across this line of vehicles and other Kia models and years. I change my oil every 5k miles as recommended by my mechanic, even though the book states 7500. I was still over 2k miles from my next scheduled change, which notes that I’m burning about 1 quart of oil every 5k miles. Upon contacting Kia I was informed I’ll need to drop it off for diagnostic testing that I must pay for and would cost about $300. If they do not find any another issues, they will begin oil consumption testing requiring that I pay for an oil change every 1k miles, and must come back before I get over 1k or the testing must start over. I’m dropping the vehicle off on Wednesday 4/8, they will not be providing a rental car unless a warrantable issue is discovered.

Would love to hear from anyone who’s done this process and had success with replacement coverage. please feel free to send me a message, I’ll keep an eye on my inbox on here for your messages.

This is such a pain. My closest dealer is over an hour from me. So to go back every 1k miles for 5k miles will be a huge pain. I’m very annoyed given that this appears to be a known issue that Kia does not want to take responsibility for, and why now?! I’m so close to 100k, but fortunately I am not over. It seems like some have it worse than me and didn’t discover until they were over 100k, so I do feel fortunate in that respect. Why does it seem like this only starts very close to when or just after the warranty runs out for most? I feel like they build this way on purpose to avoid coverage!?

I will update my progress along the way. I’m also emailing Kia corporate immediately following the start of the oil consumption testing, to request a case number and corp oversight of the process.

- sorentooilsuck2020, Annapolis, US

problem #1

Oct 052024

Sorento 2.4L Gdi

  • Automatic transmission
  • 102,000 miles

Right way auto sales located at 1705 W. Jefferson St., Juliet, IL 60435

Right Way sold me this 2020 Kia Sorrento knowingly about the oil consumption. They was very eager to sell the car to my wife and I. The Kia Sorrento can consume 2 quarts of oil in approximately 1000 miles.

- Gene B., Franklin, US