10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,375 miles

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problem #4

Jun 142024

Sorento

  • miles
The engine light consistently comes on and off. When you go to diagnose problem it would read- because the engine light would stay on. Two mechanics looked at it, and are saying it-??s a failing fuel pump. And it-??s not working correctly. The car just shut off and stopped working while exiting a busy freeway. Just cut off in the middle of the exit/road.

- Austin , TX, USA

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problem #3

Apr 252024

Sorento

  • miles
Brought the car in April 1st for oil consumption, was told to bring it back at 1000miles for oil consumption test. Drive the car for 700 miles and it started to sputter while driving on expressway. Car died and was smoking. Checked oil level and it was at L on dipstick. Kia is saying it is the fuel injectors and are still not taking care of the oil consumption. Was told fuel injectors are not covered under warranty and that I have to do another oil consumption test after injectors are fixed. I am terrified to drive this car knowing the engine could seize and I nearly got into an accident going 60mph on 4/25 when fuel injectors went.

- Chicago, IL, USA

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problem #2

Jul 042023

Sorento

  • miles
While driving on freeway, approximately 70mph, on my way to work, I all of a sudden without warning was unable to control my vehicle with the steering wheel. Somehow I seemed to have lost control of the steering wheel and the vehicle spun around. I could have collided with another vehicle or could have been hit by oncoming traffic, but thankfully I was not near to any other vehicles at the time of incident. I was unable to drive it afterwards as the entire back left wheel was completely detached. I had to get the vehicle towed back to my house then eventually to Kia. Kia will not admit faulty equipment although that is the only explanation of the incident that happened on the freeway. The entire left rear suspension system has to be repaired. ALthought there are no signs of a collision with the vehicle, Kia and the extended warranty company is attempting to place blame on me being in a collision, which is 100% inaccurate.

- Pickton, TX, USA

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problem #1

May 032021

Sorento

  • 17,500 miles
My car stalled as I started to drive. As I started to park again it shut down. I waited a few minutes and it started again. My intention is to get it to the dealership asap.

- Hampton, GA, USA

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