10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 18,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2020 Kia Sorento. The contact stated that while driving approximately 65-70 mph when another vehicle swerved in front causing them to rear-end the vehicle in front. The air bags did not deploy. The contact's vehicle, as well as, the other vehicle had been damaged. The contact sustained injuies to her head, neck, and back. The contact had a passenger in the vehicle who sustained abdomen and neck injuries. Medical attention was needed. A police report was filed. The vehicle was towed however it had not been decided if the vehicle was totaled. The vehicle had not been taken to the dealer as of yet. The manufacturer was not made aware of the failure. The approximate failure was 37,000.
- Cleveland, OH, USA

- Eagan, MN, USA