8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2020 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #2

Jul 042023

Sorento

  • miles
While driving on freeway, approximately 70mph, on my way to work, I all of a sudden without warning was unable to control my vehicle with the steering wheel. Somehow I seemed to have lost control of the steering wheel and the vehicle spun around. I could have collided with another vehicle or could have been hit by oncoming traffic, but thankfully I was not near to any other vehicles at the time of incident. I was unable to drive it afterwards as the entire back left wheel was completely detached. I had to get the vehicle towed back to my house then eventually to Kia. Kia will not admit faulty equipment although that is the only explanation of the incident that happened on the freeway. The entire left rear suspension system has to be repaired. ALthought there are no signs of a collision with the vehicle, Kia and the extended warranty company is attempting to place blame on me being in a collision, which is 100% inaccurate.

- Pickton, TX, USA

problem #1

Aug 082020

Sorento

  • 7,000 miles
I bought a brand new Kia Sorento. After about 7000 miles I noticed chunks of rubber missing from my tires. I called khumo they told me to take it to Kia. I took it to my dealer and they did nothing. Now I have 20000 miles on my vehicle and the same tires are cupping. This is going to end up with someone dying and I do not want to be that person.

- Sumrall, MS, USA