Multiple times I have experienced weirdness with the Transmission in my 2022 Sorento PHEV. One specific situation has happened to me multiple times and is a safety risk. Occasionally while stopped at a red light or stop sign with a reasonable incline it seems the electric motor fails to engage and it never switches to the ICE engine either. Step by step 1 - Stopped at Stop Sign or Red light 2- Release Brake an Hit Gas 3- Vehicle does not move forward no matter how hard you hit the gas (Doesnt seem to engage electric or traditional engine) 4 - Instead the vehicle seems like its in neutral and starts rolling backwards 5 - I slam on the brakes, and then try the gas again and everything is fine. I took it to the Anderson, SC kia dealer and they just told me they couldn't replicate it. It has happened to me or my wife probably 4 times over the last year. Just wanted to report it because it feels like a good chance this is eventually going to cause a wreck.

- Anderson, SC, USA

Around 9:45 on December 29 my check engine light came on stating I had a powertrain issue for the engine control system. This car is only 5 1/2 months old since I bought it. I do all my maintenance get it checked. And they always tell me my SUV is in great condition. Well yesterday. December 30 at about 12:40 PM my car did not want to maintain engine power. What I mean by this is when I try to turn my car on it started shaking and you heard the engine dying out. My battery was perfect all the lights radio and Bluetooth connected just fine And at that point my car did not function. I am a very cautious driver. I believe that this is a malfunction. There are many people who have made the same complaint about the powertrain and their engine for a 2022 Kia Sorrento and have had this issue within the first year of purchasing the car. The whole purpose of purchasing a brand new car is not to have these issues within the first five years. This is ridiculous and I don't think he is taking it serious. They are having many of these issues regarding the engine and powertrain of the engine system control. I got my car towed by Kia to the local dealership in Naperville and they have not looked over my car nor have they offered me a loaner. I am a healthcare worker and do not have a time to takeoff of work and do not have an extra car, I want Kia to fix this issue or replace my car because there is no way that my car should be having this issue within the first six months.

- Plainfield, IL, USA

Transmission will not shift or rev to high for next gear then will drop back to correct rpm an shift. Car will stall out or not shift.Problem has been duplicated at dealer. Was at dealership with no correction available at time KIA Engr. advised no call back. Engine light stayed on would not reset at all dealer plus was told transmission replacements is only correction.Car had10K on it less then year.

- Iuka, MS, USA

My inverter radiator was punctured by road debris while driving down a highway and caused the coolant to leak out of the radiator. I received a "Refill inverter coolant" service warning then "Service Hybrid System Immediately Stop Safely" service warning and had to pull the car onto the shoulder. I called KIA roadside assistance to have my car towed to the KIA dealership and was informed the following day (9/2/22) of the damage. Unfortunately, this damage was not covered under warranty because it was external damage. However, due to the design of the front grill, debris is easily able to pass through the grill and strike the radiator because the grill has large spaces for debris to pass through and the inverter radiator sits directly behind the grill. THIS IS A DESIGN OF MANUFACTURING ISSUE and should be recalled and covered under warranty.

- Sanford, NC, USA

On 06/29/2022 brand new vehicle with 775 miles had a transmission failure warning appear on the dashboard. "Transmission system error! Check transmission oil immediately!" vehicle became sluggish and had to turn on hazards to crawl it back home. Brought to local dealership and they could not see any error codes or replicate the problem and gave us back the vehicle. On 07/01/2022 with 865 miles the error message re-appeared with engine performing sluggishly - turned on hazards drove it into dealership so they can see and try to identify problem. After researching online, several Kia Sorrento's are encountering the same error and transmission failures with less than 2,000 miles. Kia is failing to identify and remedy the issue nationally.

- Apex, NC, USA

Vehicle at a red light and complete stop would not respond when i tried to accelerate. I turned car off and tried turning back on and it wasn't until a couple minutes later that car then turned back on. Dealership unable to identify problem and it happened again 2 months later with my 1 year old in the car. This time it happened while on the highway that car would not accelerate putting my 1 year old and myself in danger. Dealership again says it sees nothing wrong with the car and is charging me to test the fuel. Sounds like KIA has a problem on their hands that they should address before a terrible accident happens.

- Chicago, IL, USA

While driving at highway speed the vehicle lost power and all warning lights on the dash came on. Fortunately the traffic was light and I was able to get off the highway. It was early Sunday morning but if I had been in heavy traffic or construction it could have been much worse. The vehicle died and wouldn't start again. The vehicle repeated this 3 other times. It went to three separate dealerships for repair but none could find a problem. They saw all the codes for past problems but nothing was current so couldn't be diagnosed. Twice it wouldn't start in the morning. Once it died while idling. The dealership said the solution was to wait a few hours to see if it would reset. Kia was incapable of fixing the problem or even helping with my expenses. The car was only a few weeks old.

- Austin, TX, USA

Suddenly, my vehicle Kia Sorento Ex AWD X-LINE lost power while exiting a NY Highway. I and my partner And possibly other drivers on the road could have been seriously injured if there were cars behind us. Possibly, we could have lost our lives if malfunction occured while driving on the Highway. Turned Engine Off, then turned it back on and the care moved ok. Few days later, I drove locally and Lost Power......keeping on pressing the gas pedal finally allowed the care to continue normally. This situation happened Two (2) times. The Vehicle was on the 'Smart' setting'. There was no warning lamps, messages or other symptoms. Dealer drove, checked and scanned car for Codes and reported None was found. I'm very concerned that my car would suddenly loose power while I'm on a highway. Reported incident to Kia Corporate Customer Service today (https://1stbestservice.com/submit-complaint/).

- Jersey City, NJ, USA