10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The vehicle began misfiring while driving on the highway. The check engine light turned on. The vehicle shook violently when the gas pedal was pressed. The vehicle was unable to accelerate and required the driver to pull over on the side of the highway. This issue has presented itself several times since the original incident. After multiple visits to the dealer, the issue has NOT been resolved. The check engine light has been caused by code P0301 (misfire cylinder 1) as well as P0304 (misfire cylinder 4). Spark plugs and ignition coils have been replaced by the dealer, but the issue still persists. Forcing the vehicle to pull over and being unable to accelerate on the highway is risk to the driver's safety as well as the safety of other vehicles on the road. The vehicle also now struggles to start and begins misfiring when left off overnight and started cold.
- Salem, VA, USA
On 3/5/24, the vehicle began to limp shortly after starting it and driving a little ways. I pulled off and a majority of the lights on the dash came on. I turned vehicle off and then on, and the check engine light stayed on. I was then able to drive car as normal. The check engine light eventually went off. Service department said they were unable to do anything unless the light was on. For the next few months, upon starting the car, the auto start/stop light would flash on the dashboard. The car would limp until you turn the car off and back on. Once turned back on, the car would drive normally. On 5/20/24, check engine light came back on. Drove to dealership where I had to schedule an appointment for diagnostic testing. On 6/6/24, I had diagnostic testing done at a service department where they found that the fuel rail had gone bad.
- Daniels, WV, USA
My 2022 Kia Sorento has 18K miles on it and in Feb 2024 the first incident of this issue occurred. I will be accelerating or driving through traffic (coming on and off the gas), the car will lurch several times, and then the gas pedal will stop working and the car loses all acceleration. No engine light or warning comes on. The car remains on, but it won't accelerate. I have to restart the car one or more times to get the acceleration to reengage. Since Feb 2024 it has happened 4 times, most recently on May 7, 2024. On these occasions I was driving?5-10mph, 30mph, 40mph, and once at 60mph. I have had all other required maintenance performed, checks performed, etc. I have taken it to the dealer?where I leased the vehicle twice. They have not been able to replicate the issue. I'm not sure what this means, "is it available for inspection upon request" but if someone wanted to inspect it, absolutely it's available.? The car completely stops accelerating, foot to the floor on the gas pedal and no acceleration happens. This happened to me on 4 separate occasions?at 5-10mph, 30mph, 40mph, and once at 60mph at exactly the busiest and heavily trafficked?highway in my area that has accidents on a daily basis. It's extremely dangerous.? I have taken the car in twice, am scheduled for a third visit. They've kept it for multiple days both times and haven't been able to replicate the issue.? The vehicle/component has NOT been inspected by the manufacturer, police, insurance representatives or others There were no other warning lamps, messages or other symptoms of the problem prior to the failure. The engine light does not come on. No other warning signs of symptoms before this started happening or before each failure. The first issue happened on Feb 6, 2024, then again on March 22, 2024, then again on March 23, 2024, then again on May 7, 2024.
- Leesburg, VA, USA
This is the second occurrence of this issue. Suddenly all warning lights appear and the car loses power. When press the accelerator there is no revs increase and the engine misfires. I photographed the dashboard and will try to attach. The car becomes impossible to drive and my wife is scared to use it. Luckily in both cases I have been able to stop in a safe area. Switching off and restarting the engine a couple of times re-established normal engine running the issue but left the ECU warning light on.
- Kennett Square, PA, USA
This is the info that was given to kia : VERIFIED CONCERN, CHECK ENGINE LIGHT ON VEHICLE IDLING ROUGH, SCANNED FOR CODES AND FOUND CODE P0303 PRESENT, MONITORED WITH LIVE DATA AND CAN SEE HEAVY MISFIRES ON CYLINDER #3, REMOVED SPARK PLUG AND SWAPPED TO CYLINDER 1 AND REMOVED COIL AND SWAPPED WITH CYLINDER 4, REMONITORED AND MISFIRE REMAINED ON CYLINDER 3, NO FUEL ON SPARK PLUGS, PROCEEDED TO PERFORM COMPRESSION TEST, FOUND 60 PSI ON CYLINDER 3, PERFORMED WET COMPRESSION TEST AND READING WENT TO 120 PSI, PERFORMED COMPRESSION TEST ON CYLINDER 1,2,3, FOUND 90 PSI IN ALL OTHER CYLINDERS. was told i would need a new engine but have now been denied it. The car has stopped on me and shakes while I drive it. It has an active recall and have been told there is no solution for it. The dealer confirmed issues and recall that is active with no remediation. Have contacted dealership as well as corporate kia and have not been able to get any resolution. this issue apperaed first with a check engine light Sep 2022,
- Imperial Beach, CA, USA
While driving the car it failed to accelerate while pressing gas. It has happened 3 times. In each case it happened within approximately 5 min of driving, twice after idling for 10-15 min. The 'Hybrid System Warning-Safely Stop and Do Not Drive' light came on but not immediately. The engine display in the car seemed to show that the engine was not sending any charge to the battery which was rapidly depleting. Stopping and restarting the engine clears the problem. A car that won't accelerate randomly is clearly a safety risk. I have taken it in to be checked, no resolution found, unable to reproduce the problem as it is very random. First time was probably 2-3 months after purchase. My son was driving so I didn't see first hand. Second time was about 3 months after. I did have KIA check for codes after that event. Nothing found. And then about 3 weeks ago. Had KIA check again. Error codes not saved in the system when car is stopped. KIA maintenance can take no action at this time. They requested I try take a picture of system activity next time it happens.
- Grayslake , IL, USA
Multiple times I have experienced weirdness with the Transmission in my 2022 Sorento PHEV. One specific situation has happened to me multiple times and is a safety risk. Occasionally while stopped at a red light or stop sign with a reasonable incline it seems the electric motor fails to engage and it never switches to the ICE engine either. Step by step 1 - Stopped at Stop Sign or Red light 2- Release Brake an Hit Gas 3- Vehicle does not move forward no matter how hard you hit the gas (Doesnt seem to engage electric or traditional engine) 4 - Instead the vehicle seems like its in neutral and starts rolling backwards 5 - I slam on the brakes, and then try the gas again and everything is fine. I took it to the Anderson, SC kia dealer and they just told me they couldn't replicate it. It has happened to me or my wife probably 4 times over the last year. Just wanted to report it because it feels like a good chance this is eventually going to cause a wreck.
- Anderson, SC, USA
I was pulling out to cross a highway with my 13 year old daughter in the passenger seat when my brand new 2022 Kia Sorento completely lost power and we were almost T-boned by a white Ford F150 (I have all of this drivers info if needed). The screens went black like it simply shut off & I had no control of the vehicle whatsoever. I quite literally could not move my vehicle. We sat helpless, my daughter screaming bloody murder, watching a truck barrel towards us. By what could only be the grace of god, this man came to a screeching hault mere inches from my daughters windows. The car started back up like it never happened & I was able to drive almost 10 miles homes before suddenly losing power again, only this time, the screens turned black for a moment and it started back up on its own. I do not trust this car & I will be taking it back to the dealership today to demand a different car or a refund. This vehicle WILL CAUSE A FATAL ACCIDENT.
- Flower Mound, TX, USA
- Murphy, NC, USA