10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #4

Jan 032023

Sorento

  • miles
On January 4, 2023, the windshield cracked without any outside force (no rocks, vandalism, etc.) it began underneath the passenger wiper moved upward and curved toward the drivers side. As I drove the following days, the crack grew and eventually splintered in a third direction, also with no outside forces. The stress of the crack formed a bubble-like crack in the middle of where it splintered. By the time I was able to get it to the dealership, the bubble was more of a hole. It is no longer available for inspection because it is at the dealership to be repaired. It effected my visibility and with how quickly and easily it spread I felt I was in danger of the windshield cracking to the point of breaking out completely at any time which could have caused an accident. The dealership denied the defect claiming the hole that was produced where the crack splintered was the origin and was caused by a rock. I explained and provided an earlier photo showing the stress bubble, but they still denied the claim. It was inspected at the dealership but pictures are forwarded to an outside source who makes the decision whether it is a defect of damage. There were no warning signs this would happen, no objects hit my windshield, I saw it happen as I was driving. It has been raining steadily and I believe the defect is near the installation point of the wipers which caused the crack.

- Long Beach , CA, USA

problem #3

Jan 242022

Sorento

  • miles
I purchased my 2022 Sorento brand new in Dec 2021 and by end of January 2022 a small crack appeared near the top left corner (driver side) of the windshield near the edge; note the windshield is frameless/no cover or border on the glass. There is no indication that anything caused the crack; there is no indention as if anything hit it. I park in a private temperature controlled garage at my home. The crack has grown diagonally across the front of my entire windshield at this point since the dealership refused to help and I was quoted 1,300 to replace which is unfair.? I am driving a 2022 which is visibly unsafe and who has an extra $1,000 to fix a defective windshield on top of paying a car note. This is a inconvenience and a safety issue because of my increased risk of crash or injury. I have seen numerous posts about this problem which indicates this is not just a me problem. I believe my windshield cracking is a defect caused by the manufacturer and I should not be responsible for the repair.

- Gardendale, AL, USA

problem #2

Apr 062022

Sorento

  • miles
Windshield cracked by a tiny pebble. The main windhsield of my 2022 Hybrid cracked while driving in the freeway. Its been less than a month since I bought the car and windshield cracked. I wasnt around any car at the time, It was late night and I saw the chip it made to my windshield.. a couple minutes later the crack spread out to 4 inches long. The windshield is not strong enougha nd causes a danger.

- Escondido, CA, USA

problem #1

Jan 102022

Sorento

  • miles
My vehicle (2022 kia sorento) was purchased 11/08/21. It only has 1777 miles at this exact time. My windshield started cracking on my drivers side from the sunroof down. This is ridiculous for a vehicle so new. I've read this is a chronic issue with the tellurides. Kia refuses to do anything about

- Kokomo, IN, USA