Technical Service Bulletins (TSBs) for the 2021 Sorento Hybrid are official communications between Kia & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #PS750

      Date Announced:
      SEP 25, 2023
      NHTSA ID:
      #10242913

      PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »

    SUSPENSION

    • TSB #PS750

      Date Announced:
      SEP 25, 2023
      NHTSA ID:
      #10242913

      PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #TSB_ELE271_R2

      Date Announced:
      OCT 23, 2023
      NHTSA ID:
      #10244291

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin has been revised to include additional information. Read More »

    • TSB #TSB_ELE271_R1

      Date Announced:
      APR 28, 2023
      NHTSA ID:
      #10235408

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515): This bulletin has been revised to include additional information. Read More »

    • TSB #TSB_ELE271

      Date Announced:
      APR 19, 2023
      NHTSA ID:
      #10234606

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin provides information to flush out the inverter low-conductivity coolant ... Read More »

    • TSB #TSB_ELE281

      Date Announced:
      APR 19, 2023
      NHTSA ID:
      #10234607

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV RESERVOIR CAP LABEL REPLACEMENT (SA523) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label on some 2021MY - 2022MY Sorento (MQ4 HEV) vehicles ... Read More »

    • TSB #TSB_ELE282

      Date Announced:
      APR 19, 2023
      NHTSA ID:
      #10234608

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV LEAFLET AND RESERVOIR CAP LABEL REPLACEMENT(SA524) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label and provide a leaflet on some 2021-2022MY ... Read More »

    • TSB #TSB_ELE285

      Date Announced:
      MAR 06, 2023
      NHTSA ID:
      #10233643

      TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' ... Read More »

    • TSB #TSB_ENG219_R1

      Date Announced:
      SEP 16, 2022
      NHTSA ID:
      #10220346

      TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #TSB_ENG222_R6

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10209438

      TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #PS686

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10188137

      PITSTOP/TECHNICAL OPERATIONS - SMOKE MACHINE NOT TO BE USED FOR EMISSIONS TESTING WITH HEV/PHEV MODELS - This Pitstop provides information to properly test the evaporative emissions system in all Kia 2011MY~ Hybrid (HEV) and Plug-In ... Read More »

    • TSB #TSB_ENG216_R2

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10187820

      TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC21) - This bulletin has been revised to include additional information. Read More »

    • TSB #TSB_ENG225

      Date Announced:
      JAN 22, 2021
      NHTSA ID:
      #10186043

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CENTER AND REAR MUFFLER INSPECTION AND REPAIR (SA461) - This bulletin provides the procedure to inspect the center muffler on some 2021MY Sorento (MQ4a HEV) vehicles equipped with 1. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #TSB_ELE285

      Date Announced:
      MAR 06, 2023
      NHTSA ID:
      #10233643

      TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' ... Read More »

    • TSB #TSB_ELE044_R3

      Date Announced:
      APR 07, 2022
      NHTSA ID:
      #10210264

      TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    POWER TRAIN

    • TSB #TSB_TRA108

      Date Announced:
      SEP 28, 2023
      NHTSA ID:
      #10242937

      TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. Read More »

    • TSB #PS750

      Date Announced:
      SEP 25, 2023
      NHTSA ID:
      #10242913

      PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Read More »

    • TSB #TSB_TRA046_R3

      Date Announced:
      NOV 18, 2022
      NHTSA ID:
      #10226555

      TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. Read More »

    ELECTRICAL SYSTEM

    • TSB #TSB_ELE303_R2

      Date Announced:
      FEB 09, 2024
      NHTSA ID:
      #10250517

      TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #TSB_ELE320

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10247556

      TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an ... Read More »

    • TSB #TSB_ELE271_R2

      Date Announced:
      OCT 23, 2023
      NHTSA ID:
      #10244291

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin has been revised to include additional information. Read More »

    • TSB #TSB_ELE314

      Date Announced:
      OCT 05, 2023
      NHTSA ID:
      #10243928

      TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on ... Read More »

    • TSB #TSB_ELE303_R1

      Date Announced:
      SEP 28, 2023
      NHTSA ID:
      #10242982

      This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. Read More »

    • TSB #TSB_ELE229_R4

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10239754

      TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. Read More »

    • TSB #TSB_CLI049_R1

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10238225

      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #TSB_ELE271_R1

      Date Announced:
      APR 28, 2023
      NHTSA ID:
      #10235408

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515): This bulletin has been revised to include additional information. Read More »

    • TSB #TSB_ELE271

      Date Announced:
      APR 19, 2023
      NHTSA ID:
      #10234606

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INVERTER COOLANT/DEBRIS FLUSHING/REPLACEMENT FOR CLUSTER MESSAGE "REFILL INVERTER COOLANT" (SA515) - This bulletin provides information to flush out the inverter low-conductivity coolant ... Read More »

    • TSB #PS677_R2

      Date Announced:
      APR 07, 2023
      NHTSA ID:
      #10235104

      PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #TSB_ELE285

      Date Announced:
      MAR 06, 2023
      NHTSA ID:
      #10233643

      TECHNICAL SERVICE BULLETIN: MQ4 P/HEV GAMMA 1.6L T-GDI ECM & HCULDC LOGIC IMPROVEMENT FOR OIL DILUTION: This bulletin provides the procedure to update the software logic of the 'Engine' and Hybrid Control Unit Low DC-DC Converter 'HCULDC' ... Read More »

    • TSB #TSB_ENG219_R1

      Date Announced:
      SEP 16, 2022
      NHTSA ID:
      #10220346

      TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #TSB_ELE209_R3

      Date Announced:
      AUG 16, 2022
      NHTSA ID:
      #10217892

      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. Read More »

    • TSB #PS672_R1

      Date Announced:
      AUG 10, 2022
      NHTSA ID:
      #10217891

      PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #TSB_ELE044_R3

      Date Announced:
      APR 07, 2022
      NHTSA ID:
      #10210264

      TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #PS613_R1

      Date Announced:
      MAR 30, 2022
      NHTSA ID:
      #10209455

      PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #PS656_R2

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200549

      PITSTOP: REAR OCCUPANT ALERT (ROA) WITH ULTRASONIC OPERATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #TSB_ELE044_R2

      Date Announced:
      AUG 19, 2021
      NHTSA ID:
      #10200535

      TECHNICAL SERVICE BULLETIN: HIGH-VOLTAGE BATTERY ORDERING AND RETURN PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #PS677_R1

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10196825

      PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #TSB_ELE229_R3

      Date Announced:
      APR 09, 2021
      NHTSA ID:
      #10190179

      TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. Read More »

    • TSB #TSB_ELE209_R2

      Date Announced:
      APR 08, 2021
      NHTSA ID:
      #10190178

      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #PS677

      Date Announced:
      MAR 12, 2021
      NHTSA ID:
      #10189269

      PITSTOP: LOG FILE COLLECTION FOR AVN 5.0/W & DISPLAY AUDIO 2.0 - This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units. Read More »

    • TSB #TSB_ELE209_R1

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10189270

      TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #TSB_ELE229_R1

      Date Announced:
      FEB 04, 2021
      NHTSA ID:
      #10187814

      TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin has been revised to include additional information. Read More »

    • TSB #TSB_ELE229

      Date Announced:
      JAN 13, 2021
      NHTSA ID:
      #10186040

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and ... Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #TSB_ELE229_R4

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10239754

      TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. Read More »

    EXTERIOR LIGHTING

    • TSB #TSB_BOD055_R1

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201529

      TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    VISIBILITY

    • TSB #TSB_CLI049_R1

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10238225

      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    • TSB #PS702

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10195049

      PIT STOP: A/C DYE FOR E-COMPRESSOR EQUIPPED VEHICLES - This bulletin provides information on the proper non-conductive A/C system leak detection dye to be used in all EV, HEV, and PHEV models equipped with an electric A/C compressor. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR

    • TSB #TSB_CLI049_R1

      Date Announced:
      JUN 26, 2023
      NHTSA ID:
      #10238225

      TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR - ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    STRUCTURE

    • TSB #TSB_BOD055_R1

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201529

      TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    WHEELS

    • TSB #PS681

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183324

      PITSTOP: SORENTO (MQ4A) ALIGNMENT SPECIFICATIONS - This Pitstop provides information regarding alignment specifications for 2021MY Sorento (MQ4a) and Sorento Hybrid (MQ4 KH) vehicles. Read More »

    SEATS

    • TSB #PS672_R1

      Date Announced:
      AUG 10, 2022
      NHTSA ID:
      #10217891

      PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Read More »

    EQUIPMENT

    • TSB #TSB_ELE303_R1

      Date Announced:
      SEP 28, 2023
      NHTSA ID:
      #10242982

      This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. Read More »

    • TSB #TSB_ELE281

      Date Announced:
      APR 19, 2023
      NHTSA ID:
      #10234607

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV RESERVOIR CAP LABEL REPLACEMENT (SA523) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label on some 2021MY - 2022MY Sorento (MQ4 HEV) vehicles ... Read More »

    • TSB #TSB_ELE282

      Date Announced:
      APR 19, 2023
      NHTSA ID:
      #10234608

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MQ4 HEV LEAFLET AND RESERVOIR CAP LABEL REPLACEMENT(SA524) - This bulletin provides information to replace the hybrid motor coolant reservoir cap label and provide a leaflet on some 2021-2022MY ... Read More »

    • TSB #TSB_ENG225

      Date Announced:
      JAN 22, 2021
      NHTSA ID:
      #10186043

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CENTER AND REAR MUFFLER INSPECTION AND REPAIR (SA461) - This bulletin provides the procedure to inspect the center muffler on some 2021MY Sorento (MQ4a HEV) vehicles equipped with 1. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #TSB_ELE303_R1

      Date Announced:
      SEP 28, 2023
      NHTSA ID:
      #10242982

      This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. Read More »

    • TSB #TSB_ELE229_R4

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10239754

      TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #TSB_ELE320

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10247556

      TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an ... Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #TSB_ELE320

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10247556

      TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an ... Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #TSB_ENG225

      Date Announced:
      JAN 22, 2021
      NHTSA ID:
      #10186043

      TECHNICAL SERVICE BULLETIN: SERVICE ACTION: CENTER AND REAR MUFFLER INSPECTION AND REPAIR (SA461) - This bulletin provides the procedure to inspect the center muffler on some 2021MY Sorento (MQ4a HEV) vehicles equipped with 1. Read More »

    • TSB #PS681

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183324

      PITSTOP: SORENTO (MQ4A) ALIGNMENT SPECIFICATIONS - This Pitstop provides information regarding alignment specifications for 2021MY Sorento (MQ4a) and Sorento Hybrid (MQ4 KH) vehicles. Read More »