10.0

really awful
Crashes / Fires:
2 / 2
Injuries / Deaths:
3 / 0
Average Mileage:
68,399 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Kia Soul:

Unsubscribe any time. We don't sell/share your email.

problem #11

Aug 082023

Soul

  • miles
I bought car being financed in sac, ca. August 8, 2023. Took back referred to mechanic round corner. Brake rotor issues fixed front this was August 14 noise still exist took back turned back rotors scraping noise pulling to left took to other automotive repairs, inspections shocks original 2010 208,000 miles, brakes rotors scratches need replacing, pads, sway bar crack or been welded, sway bar link needs replacing crack control arms bushings cracked, windshield wipers needed replacing, check engine light I replaced coils and spark plugs, valve cover gasket leak, front tires worn. Brakes sway bar axle issues could have have tragic accidents rollover cause injury to self passengers pedestrians and other vehicles. Even though car sold as is there's safety issues that should had been addressed before sold to anyone. I been to midas, Les Schwab, AAA inspection jiffy lube, orange Grove automotive, sales person said I need to take to another mechanic they use in elk Grove sine the mechanic they been using not fixing properly or in denial what's wrong, he said they aren't mechanics it's illegal that I brought car back to lot. I left it there feel unsafe after finding out what all wrong when mechanic said stop noise and salesmen said help me if I take to their people.I don't want car cause what else been overlooked it's about moneys I've spent rentals wage losses Safety first neglected. I feel they need to make deal right another car comparable in performance safety what this car suppose to be or give me $1500 back quash deal cause I don't like disrespect they have given me to be professional defrauding me not concerned my safety just$$$. Then say I illegally left car in lot but not that they illegally sold me an unsafe vehicle. I got full coverage insurance before taking car.

- Sacramento, CA, USA

problem #10

Jul 222020

Soul

  • 27,000 miles
I exported my Kia Soul 2010 to germany due to military movement order. As the car is now registered in germany; I did not get any notifications from Kia us about the recall sc098am regarding a problem with the brake light switch, rated as a safety issue. My german car dealer is trying to help me get the brake light switch changed, but is unable to get the necessary information from Kia. Is there a possibility to assist me in getting the necessary work from a safety recall done in germany? thank you for your help

- Sankt Augustin / Germany, VA, USA

problem #9

Oct 202019

Soul

  • 158,000 miles
The brakes are not braking the way they should make a grinding noise and then stalled to stop I was on I-285 going home to jasper ga also I've noticed that the gear shifter can go into another gear w out brake

- Jasper, GA, USA

problem #8

Nov 022018

Soul

  • 78,000 miles
Auto SE aceler causando accidente. Entrando al estacionamiento SE aceler chocando con la pared del condominio

- San Juan, PR, USA

problem #7

Jul 082012

Soul

  • 17,800 miles
Takata recall : somos propietarios desde mayo del 2012 hasta la fecha van 3 ocaciones que le reparamos los frenos Y constantemente huele a quemado Y SE le prende luz de check engine por lo menos una vez por mes desde que lo tenemos Y SE le apaga a la semana O dos semanas nos mandan de la Hyundai a el dealer de la Kia Y en ese dealer nos dicen que no tiene nada nadamas lo reprograman pero el problema continua.

- Calexico, CA, USA

problem #6

Jun 112018

Soul

  • 149,000 miles
On two separate occasions, I have experienced unintended acceleration, once when the cruise was on and once when it wasn't. the Kia Soul would not respond to braking or slow down to less than 20 mph. Luckily I was on the interstate or four lane both times and had time to get over on the berm and put car in neutral and then park and then turn off immediately. I tried to restart and the engine revved up to 7,000 in park. I let car sit for about 15 minutes...first time when I tried to restart it seemed to be okay. I drove it for about a month before second occurrence. This time car would not reset and when trying to restart, engine was revving to 7,000 RPM in park. I told all this to my local dealership. They ran diagnostic but found nothing wrong...I am scared to drive it and after some research, looks like there have been numerous people experiencing the same issues.

- Waverly, WV, USA

problem #5

Dec 122016

Soul 4-cyl

  • 53,000 miles
As I was driving North on I-95 it had started to rain. I was in the left lane of a two lane highway going 60 mph in a 70 mph zone when an 18 wheeler went by me going 85 mph or more. It pushed water on the road over into my lane and I felt my wheels begin to move. I let off the gas and gripped the wheel. My ESC light never turned on. I hydroplaned from my lane into the right lane then back into my lane and off the road. The wheels locked about 20 feet off the road and the car tipped on the passenger side and hit a tree. I had my seatbelt on as I sat and dialed 911. My windshield was spiderwebbed, my hood of the car was up, and all my belongings were thrown on the right side of the car. I was wearing my prescription glasses and a headband and with the force of the hit, both were thrown off my face. As I sat in the car on the phone with 911 the car began to catch fire. I unbuckled my seatbelt and got out the door behind the driver. When I got out I realized not one air bag in my vehicle went off. Not even the side ones on the passenger side.

- Bethesda, MD, USA

problem #4

Dec 182015

Soul

  • 132,592 miles
The stop lamp switch did not function properly, despite this exact part being recalled back in 2013. The stop lamps are not illuminated when brakes are engaged.

- Orlando, FL, USA

problem #3

Aug 172015

Soul

  • 77,000 miles
I was notified by another driver that none of my brake lights were lighting up when I braked. I immediately took my Kia Soul to the dealership and they found a faulty brake switch. This was the same faulty brake switch that was subject to a recall in 2013. This means that the replaced new brake switch is also faulty after less than 2 years of driving. It is a worry to me that Kia could be replacing a faulty recalled part with another faulty part, especially one that has major safety implications. I was also required to pay for this repair and this also seems unfair given the history of the particular part.

- Williamsburg, VA, USA

problem #2

Oct 012009

Soul

  • 60,000 miles
The contact owns a 2010 Kia Soul. The contact stated that the middle rear seat belt retractor failed and the brakes made a noise when depressed, causing the brakes not to engage at a normal stopping distance. The vehicle was taken to the dealer several times for the failures however, the dealer did nor perform a diagnostic. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000 and the current mileage 95,000.

- Burksville , KY, USA

problem #1

Aug 182012

Soul 4-cyl

  • miles
Dealership changed my brakes on Sept 18. On Sept 19, while driving on highway, all four brakes activated without brakes being pressed. Vehicle decelerated from 65mph to 30 mph and drivers side front brake caught on fire.

- St. Louis, MO, USA