The contact owns a 2010 Kia Soul. The contact stated that while driving approximately 60 mph a piece of metal on the road hit the vehicle. When he stopped at a gasoline station he noticed that the fuel was spilling back out and assumed that the metal fractured the fuel tank. The vehicle was inspected by a independent mechanic who informed the driver that there was a hole in the fuel tank and advised him that it needed to be replaced. The failure mileage was approximately 15,500.

- Dalycity, CA, USA

We rear-ended a 2004 Expedition in our 2010 Kia Soul at 20mph. My wife sustained a "traumatic brain injury" as a result of the air bag wiring harness being cut in half (both sides) before the sensors were activated. I have photos of the wiring harness cut in the accident and the car. My 39 year old wife will now spend the rest of her life disabled. This is a dangerous car. Kia states the airbags will not activate at 20mph. This is not a 5 star frontal impact design. The fuel shut off did not activate, 'all safety features failed'. I drove the car 1/4 mile to a parking lot after the wreck, onto a trailer later that day, off the trailer, back onto a trailer and off again. The dealer told us to pound sand and call Kia if we weren't satisfied with the vehicle safety systems.

- Renton, WA, USA