1.9

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
85,864 miles

About These NHTSA Complaints:

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problem #11

Jun 142021

Soul

  • 270,000 miles
The contact owns a 2011 Kia Soul. The contact stated while driving 65 mph, the cruise control failed to operate as designed. The contact stated that the ESC warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V114000 (Exterior Lighting) however, the Vin was not included. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and confirmed that the Vin was not under recall. The failure mileage was approximately 270,000.

- North Decatur, GA, USA

problem #10

Nov 272020

Soul

  • miles
In the 9 years since purchase I've replaced my headlights 13 times. They generally burn out within a month of each other so now I just replace both when one goes out. I have to keep spares in the glove box because on one occasion they both went out on the same day.

- Temecula, CA, USA

problem #9

Oct 152020

Soul

  • 130,000 miles
1. the electronic stability control warning light comes on and goes off intermittently and unpredictably. 2. I replaced the map light. It just stopped working and I replaced it with a new one I ordered myself. A local garage did the work, not a dealer.

- Annandale, VA, USA

problem #8

Aug 202020

Soul 4-cyl

  • 190,000 miles
The contact owns a 2011 Kia Soul. The contact stated while driving 30 mph at night time, her neighbor informed her that the brake lights were not illuminating. The vehicle was taken to van griffith Kia (4301 E us hwy 377, granbury, tx 76049; (817) 573-0400) and the contact was informed that the vehicle was previously repaired under NHTSA campaign number: 13V114000 (service brakes, hydraulic, exterior lighting). The vehicle was taken to an independent mechanic where the stop light switch was replaced. The contact stated that on 9/16/2020 while driving 40 mph, the vehicle stalled without warning. There was no warning light illuminated. The vehicle was not drivable. The vehicle was towed to and independent mechanic and the contact was informed that the engine needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer has been informed of failure. The failure mileage was approximately 190,000.

- Aledo, TX, USA

problem #7

Jul 112019

Soul

  • 106,000 miles
My problem is that the brake lights do not go out when the car is off, and they are constantly on while driving.

- Dover, DE, USA

problem #6

Dec 122014

Soul

  • 37,000 miles
Fog lights quit working just after the warranty ran out. The problem is in the light, turn signal knob. They will come on and off at times when turning the turn signal on to make a right turn. I have come to the point that I have just turned the fog lights off.

- Cincinnati, OH, USA

problem #5

Dec 022016

Soul

  • 94,000 miles
Brake lights quits working, cruse doesn't work, radio is affected

- Morrison, OK, USA

problem #4

Mar 032012

Soul

  • 30,000 miles
The dim headlights on my Kia Soul were blowing every 3 months. I bought bulbs from the auto parts store from the cheap to super expensive bulbs. Nothing helped. I called Kia and they told me that I needed there bulbs. So, I bought those bulbs too. My headlights were still blowing. I checked the socket and it was brown like it had been overheated. I replaced those sockets and put another set of Kia bulbs in the car. That fixed the problem for about 6 months and they are back to going out on me. They both went out at the same time which is very very dangerous!!!!

- Scottsville, KY, USA

problem #3

Sep 192015

Soul

  • 55,000 miles
The contact owns a 2011 Kia Soul. While driving 72 mph, the brake lights would not illuminate, the brakes seized, the front driver and passenger wheels smoked, the brake shifter interlock feature would not take vehicle out of park, and the cruise control would not deactivate even when the brake pedal was depressed. The vehicle was previously remedied under NHTSA campaign number: 13V114000 (exterior lighting, service brakes, hydraulic); however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

- Cary, SC, USA

problem #2

Sep 022015

Soul

  • miles
2011 Kia Soul brake lights do not illuminate when engaged by pedal. Testing lights shows that all other lights are in working order. Vehicle VIN was not included in the stop lamp switch recall issued by Kia in 2013; however, this appears to be the same problem and in need of the stop lamp switch replacement.

- Zephyrhills, FL, USA

problem #1

Apr 022014

Soul

  • 32,500 miles
The contact owns a 2011 Kia Soul. The contact stated that the rear lights were not bright enough which prevented her from seeing when reversing. The vehicle was taken to the dealer. The technician explained that the vehicle was working up to standards and was unable to alter the design. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure and current mileage was 32,500.

- Aurora, IL, USA