10.0
really awful- Crashes / Fires:
- 4 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 52,755 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Air bags did not deploy during collision. Seat belt tensioner front passenger side did not engage.
- Austin, TX, USA
From the driver's seat, my shoulder harness comes from left shoulder to right hip, where it is latched. The shoulder harness does not stay in a cross-body position and rides up to under my right armpit. I do not have a barrel belly that would force this up. The strap then is high enough to cross over my neck. I will be taking the car to the dealer to see if there is any "fix" for this, because I don't want to be beheaded by an improperly positioned strap. I have moved the adjuster on the door post and changed my seat postion. Neither action made a difference. With the seat more forward, the steering wheel is pretty close. How far away should I be? anyway, I'm just wondering if others have had a problem with the shoulder harness riding up and what can be done about it.L
- La Crosse, WI, USA
The contact owns a 2011 Kia Soul. While driving approximately 45 mph, the seat belt unlatched and struck the contact in the face. The air bag light illuminated. The contact called a local dealer and was informed that there was no recall. The manufacturer was not made aware of the failure. The contact sustained a minor cut that did not require medical attention. The failure mileage was 86,285.
- Clarcona, FL, USA
My Soul was involved in a side imoact roll over crash im which the passenger seat belt unlatched and theee was no air bag deployment O was traveling at approximately 60 mph and the truck that struck the drivers side was traveling at approximately 30 mph...updated 08-06-15
- Commerce, GA, USA
I was thrown against the drivers door (yes seat belt was properly on) and suffered a tbi as well as extreme bruising along the entire left side of my body why didn't the side curtain airbags deploy?. I was rear-ended and the right rear tire was where the passenger seat used to be.. also the drivers seat broke in the prone position on impact as I was spinning across two opposing lanes of traffic.
- Lehigh Acres, FL, USA
The contact owns a 2011 Kia Soul. The contact stated that after impacting the rear end of another vehicle, the air bags failed to deploy and the seat belt did not retract. A police report was filed and the driver sustained bruises and contusions. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The failure and current mileage was 15,500.
- Fort Benning , GA, USA
- Garland, TX, USA