The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer informed the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Tijuana Bc, 00, USA

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The dealer informed the contact that the contact should schedule an appointment for the vehicle to be inspected then the contact had to schedule a second appointment when the parts were available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Orlando, FL, USA

The contact owns a 2013 Kia Soul. The contact received a notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool shows no open recall.

- Deltona, FL, USA

The contact owns a 2013 Kia Soul. The contact received notifications of NHTSA Campaign Numbers: 23V652000 (Service Brakes, Hydraulic) and 19V120000 (Engine, Engine and Engine Cooling); however, the dealer declined to repair the vehicle. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 30 MPH, the vehicle vibrated and then stalled. The contact was unable to restart the vehicle. The vehicle was towed to the residence. The local dealer was contacted, and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The failure mileage was 188,028. Parts distribution disconnect.

- Louisburg, NC, USA

The contact owns a 2013 Kia Soul. The contact stated that the vehicle was parked and unoccupied in a carport when it suddenly caught fire near the engine compartment. The fire had expanded and caused damage to the entire garage near the carport and 2 other vehicles and a motorcycle inside the garage. The fire department arrived and extinguished the fire. A fire report was filed and the origin was an electrical issue. The vehicle was towed and identified as totaled. There were no injuries sustained. A dealer was not contacted. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics), after the vehicle fire. The manufacturer was not made aware of the failure. The failure mileage was 110,000.

- Brazil, IN, USA

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number 23V652000 (Service Brakes, Hydraulic). The contact called the dealer to schedule an appointment for the recall repair and the appointment was set for September 2024. The vehicle was taken to the dealer; however, the dealer informed the contact that the fuse needed to be ordered to perform the repair. The vehicle was not repaired. The manufacturer was notified of the issue. The contact was advised by the manufacturer that the dealer would receive the part overnight to attempt the recall repair; however, the dealer later informed the contact that although they had received the fuse, they would not be able to schedule the repair until December 2024. The contact had not experienced a failure. Parts distribution disconnect.

- Dallas, OR, USA

See attached document for complaint.

- Bristol, PA, USA

The contact owns a 2013 Kia Soul. The contact stated that after driving the vehicle, thirty minutes later, the vehicle was parked in the driveway unattended and caught fire. There were no warning lights illuminated. The vehicle was burned from the engine to the door panel. There were no reported injuries, air bag deployment, or police report. The fire department extinguished the fire. The contact stated that the failure was due to NHTSA Campaign Number:?23V652000? (Service Brakes, Hydraulic, ). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 150,000.

- Monroe, LA, USA

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that scheduling for the recall repair would start in October 2024. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Turtle Creek, PA, USA

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Slidell, LA, USA

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Levittown, PA, USA

The contact owns a 2013 Kia Soul. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact stated that on another occasion, the vehicle started shuddering and jerking and almost stalled. The vehicle was taken to an independent mechanic who diagnosed a misfire and a failure in cylinder #4. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000. VIN tool confirms parts not available.

- Princess Anne, MD, USA

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Ruffs Dale, PA, USA

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Chandler, AZ, USA

The contact owns a 2013 Kia Soul. The contact stated that the dealer had previously performed an unknown recall repair on the vehicle. The contact stated that after the repair, the vehicle stalled while driving on several occasions. The vehicle was able to restart but failed to exceed 25 MPH while driving. The check engine warning light was illuminated. The vehicle was towed to another dealer, Tameron Kia Westbank (1884 Westbank Expy, Harvey, LA 70058), where it was diagnosed that the engine was blown. The vehicle was not repaired. The vehicle was towed to the residence. The contact became aware that the VIN was included in NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic), which she related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 149,000. VIN tool confirms parts not available.

- New Orleans, LA, USA

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Woodstock, GA, USA

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Woodland, CA, USA

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- New Lebanon, OH, USA

The contact's daughter owns a 2013 Kia Soul. The owner received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Novato, CA, USA

The contact owned a 2013 Kia Soul. The contact stated while the vehicle was parked in the garage, it caught on fire in the front area, near the engine. The vehicle was unoccupied during the fire. The fire and police department weren't notified of the failure and the vehicle was destroyed. A police report was not filed. The contact received notification of NHTSA Campaign Number: 23V652 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available.?The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ?The manufacturer was not notified of the failure. The failure mileage was approximately 174,000.?VIN tool confirms parts not available.

- West Plains, MO, USA