10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
42,986 miles

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problem #39

Jan 012022

Soul

  • miles
I have been having major battery issues switching out my batteries and them going out fast. Also when I'm driving my car shakes when it goes above 60 miles per hour, also when I change gears I noticed I get a hard thump when I change my gears. The electrical in the car sometimes it goes off and on my radio has completely went out it comes on when it wants. Cruise control when I put it on sometimes just cuts off when I'm driving. Engine runs kind of rough when I first got my car everything was smooth but after 6 years I noticed everything started running the little rough.

- Campbell, OH, USA

problem #38

Sep 072022

Soul

  • 237,205 miles
Catalytic converter is going out. Although apparently there was no recall for MY car in particular but there has been a recall for the converter overheating and damaging the engine. Car no longer goes over 40 mph; meaning I can no longer use the freeway. Oil light comes on at least twice a month. Even after a oil change It comes right back on. Check engine light never goes off. Piston Rod is damaged which then contributes to a oil leak. This has been happening over a 6 month time span. I call myself fixing one thing then something else more detrimental breaks.

- Houston, TX, USA

problem #37

Nov 042022

Soul

  • miles
the catalytic converter is damaged, soon the engin could fail, and there is a recall on the catalytic converter for this car type and model and year. it has all the symptoms that the converter is damaged, tried to liquid to fix it it did not work It is available for inspection no risk yet, inspected and problem was confirmed engine light is

- Pleasanton , CA, USA

problem #36

Jun 172022

Soul

  • miles
2013 Kia Soul randomly turns off. It has 101K miles. No dash or warning lights come on before this happens. Then after it turns off an oil can icon, battery icon and a steering wheel icon with exclamation come on the dash and the air is still on, so its on battery power. I have to put it in park, turn off the ignition and AC and restart the car. The second issue that is happening. It is also randomly struggling to start up. I have bought a new battery thinking it was the issue. Still it randomly has startup cranking issues. The random engine power off has happened while slowing down to go over a speed bump, while idling at a stop lights and while i tried to engage the reverse to backup. It is also randomly struggling to start after these engine power off events. Never consistent. Sometimes it starts right up after the power off and others it takes several cranks before it starts. I have to put it in park, turn off the ignition and restart it. I drive 5 miles to work and luckily don't need to go over 35MPH to get there, but I shudder to think what could have happened if i was going faster and the engine cuts off. I have had it diagnosed at a non Kia reputable mechanic repair shop, where they tested the battery and is shows to be good(Should since it is new). Since it sounded like an electrical issues they tested and cleaned the power and ground cables. They attached the scan tool and checked all the modules on the vehicle and no diagnostics trouble codes were stored in any of the modules. But the problem continues. I have scheduled another diagnostic with a Kia dealership Sept 29, 2022 to see if they can figure this out. This is very dangerous as it happens randomly and disables the car. Like i mentioned I shudder to think what could of happened the times I was on the highway driving at 60-65MPH and the only way to get it turn back on is to put it in park and restart it and hope it starts right away before an accident occurs. Not driving til fixed

- San Antonio, TX, USA

problem #35

Apr 052022

Soul

  • miles
2013 Kia Soul base model when Kia reset engine because catallactic convertor (to show proper MPG) this started shortly after. Soul started having fuel levels drop to EMPTY after fueling. With fuel light & engine light coming on. Driving a short time fuel gauge then shows correct amount. This is occurring more often, talking with other Kia Soul owners they have seen it also. I am told sensors in fuel tank will need replaced almost $1000 but nothing can be done until lights stay on all time with NO GAURENTEE it will fix problem. Both of my Souls have this issue, I have 1 Soul still on the road, Soul 2 was traded in. Pictures from a video as event was happening.

- Pittsburgh, PA, USA

problem #34

Mar 242022

Soul

  • miles
My car without warning started smoking from the hood. I immediately parked the car, popped the hood, and flames starting rising from underneath before I had even exited the vehicle. Within 5 minutes of the smoke, my car was completely on fire.

- Valley City, OH, USA

problem #33

Jan 282022

Soul

  • miles
While driving down the highway, or turning around a curve the engine stops. The car can be restarted after it is put un park. Not always possible on a busy road.

- Bloomville, OH, USA

problem #32

Jan 012013

Soul

  • miles
I purchased the 2013 Kia Soul used on 5/22/2021 and shortly afterward discovered water leaking into the front passenger side compartment and evidence that the leak was old. I brought the car to Fred Anderson Kia of Raleigh (kiaofraleigh.com) on 6/7/21, 6/25/21, and 7/20/21, and they incorrectly diagnosed the leak as an air conditioner hose. And then, after they replaced the hose, they thought it might be a windshield leak. After the unneeded air conditioner repair, they referred me out for windshield/water leak testing. McConnell Auto Glass (mcconnellautoglass.com) determined that the windshield was not leaking. The leak was coming in from substandard factory welding in the car frame. The car has never had frame repair on that side. My attempts to patch the bad weld joints with JD Weld caused the leak to continue to move across multiple failing car frame welds. The leak has damaged the interior of the car, grown mold, and exposed the electrical components to failure, rust, and fire. I contacted Kia Corporation (800 333 4542) on 1/12/22, 1/20/22, and 1/21/22. They have told me that Fred Anderson Kia will not return their outreach calls, and they would refer my case # 14586235 to the district manager for a callback -- which has not happened. They tell me the DM-€™s name and contact information are secret, so I can not call them. Q1: The frame welds. I have covered some of the leaking areas with JD Weld, but the welds are unaltered and could be inspected by removing the JD Weld. I also took several pictures. The leak is still present. Q2: The leak caused interior damage, including mold, and could damage electrical components due to moisture, rust, or fire. Q3: Fred Anderson Kia of Raleigh verified the leak but could not correctly diagnose it. McConnell Auto Glass verified the leak. Q4: Yes, Fred Anderson Kia of Raleigh on 6/7/21, 6/25/21, and 7/20/21 Q5: I noticed the wet carpet shortly after I purchased the car, but there is evidence of long-term damage.

- Raleigh, NC, USA

problem #31

Jan 012013

Soul

  • miles
I purchased the 2013 Kia Soul used on 5/22/2021 and shortly afterward discovered water leaking into the front passenger side compartment and evidence that the leak was old. I brought the car to Fred Anderson Kia of Raleigh (kiaofraleigh.com) on 6/7/21, 6/25/21, and 7/20/21, and they incorrectly diagnosed the leak as an air conditioner hose. And then, after they replaced the hose, they thought it might be a windshield leak. After the unneeded air conditioner repair, they referred me out for windshield/water leak testing. McConnell Auto Glass (mcconnellautoglass.com) determined that the windshield was not leaking. The leak was coming in from substandard factory welding in the car frame. The car has never had frame repair on that side. My attempts to patch the bad weld joints with JD Weld caused the leak to continue to move across multiple failing car frame welds. The leak has damaged the interior of the car, grown mold, and exposed the electrical components to failure, rust, and fire. I contacted Kia Corporation (800 333 4542) on 1/12/22, 1/20/22, and 1/21/22. They have told me that Fred Anderson Kia will not return their outreach calls, and they would refer my case # 14586235 to the district manager for a callback -- which has not happened. They tell me the DM-€™s name and contact information are secret, so I can not call them. Q1: The frame welds. I have covered some of the leaking areas with JD Weld, but the welds are unaltered and could be inspected by removing the JD Weld. I also took several pictures. The leak is still present. Q2: The leak caused interior damage, including mold, and could damage electrical components due to moisture, rust, or fire. Q3: Fred Anderson Kia of Raleigh verified the leak but could not correctly diagnose it. McConnell Auto Glass verified the leak. Q4: Yes, Fred Anderson Kia of Raleigh on 6/7/21, 6/25/21 and 7/20/21 Q5: I noticed the wet carpet shortly after I purchased the car, but there is evidence of long-term damage.

- Raleigh, NC, USA

problem #30

Jan 022022

Soul

  • miles
It all started when I thought I received bad gas a couple of months ago after filling my tank up with regular gas from a Speedway, It didn't start right away, and that never happened and then it continued to Be hard to accelerate, as I drove it. That has happened on 2 other occasions since that incident a couple of months ago I would push the pedal to the floor and the RPM would not move it stayed on zero. The accelerator was resistant to move, but I made it home. Spoke a mechanic friend, who's done body work on my car, and thought, as I did, I had bad gas.. suggested, I get the fuel tank flushed and filled, which I did at Jiffy Lube. I've since put HEET in on every fill up, and used premium gas. Happened again yesterday am on my way home from work about about 830am. I was stopped at a light, it cut off, I put it in park, and cut it back on, but it was hard to accelerate. I made it home, but now extremely worried, given all the spontaneous fires, and engine problems. It's my only source of transportation, so I'm in desperate need of help.

- Kingston , NY, USA

problem #29

Jul 022021

Soul

  • miles
My 2013 Kia Soul has been stalling while idle or at red lights. In addition, sometimes it is difficult to start and I have to attempt several times. Lately, once I do start the vehicle and begin to drive, it-€™s as if the vehicle doesn-€™t know which gear to maintain. As a result, the car will attempt to -€œcut off-€ driving and l literally will have to pull over immediately in attempt to not be hit or run off the road, as the car is practically in neutral by its own choice. Also, the -€œemergency brake-€ light is on, even though the emergency brake is not being used.

- Port Charlotte , FL, USA

problem #28

Dec 242020

Soul

  • 139,000 miles
I have a 2013 Kia Soul, I have been paying my loan on this car since 2016. I take care of it and routinely do oil changes on it and up keep. Over the course of the past four months I noticed my car acting up, I had taken it to shops and none could find a problem. My car was not starting up, I would have to jiggle my wheel to miraculously get the vehicle to start. Then once it started it wouldn't accelerate and would slowly go into neutral. Progressively it got worse, my car would turn off if I was parked or at a stop sign or when going 20mph or less. On 12/24/2020 as I was driving my car on a major highway I saw smoke coming from my car. I turned the vehicle off and then as I restarted it, there was a loud clanging and the car was jumping. I immediately turned it off and got it towed. I am at a loss and completely at risk with this vehicle please help.

- Ocoee, FL, USA

problem #27

Sep 072020

Soul

  • 57,500 miles
Vehicle will just randomly not start. Get in car turn on key and nothing, lights, radio, ect all work, but car will not start. So far if you wait a short time and try again it starts and all is fine. I thought that it was the battery so I replaced it and all was good for about 6 months, and then about 2 weeks ago it did the same thing, would not start. Went about my business in another car, came home about 1 hour later, got into car and it started right up and has been fine since. I have gone online and have seen this is a common problem, but there does not appear to be anything that the dealer can do. They replace different parts, but it occurs again. Lots on money being spent and no results to be had. Very frustrating. This has happen about 15 times in the last year, but it does start if you wait awhile. At least my has, but I note that others have not.

- Vacaville, CA, USA

problem #26

Aug 042020

Soul

  • 67,000 miles
My car died while driving on highway going 75mph with 70K miles thats about when a vehicle should be breaking in not breaking down. My steering wheel is loose, gas play. The radio sometimes doesnt come on and my engine just sounds clogged

- Fort Hood, TX, USA

problem #25

Mar 042020

Soul

  • miles
It's been a lot of complications with the car steering collar car make a loud sound while driving over 60mph knock sensor causes a lot of problems with holding gas engine is very loud

- Braselton, GA, USA

problem #24

Sep 032017

Soul

  • 95,000 miles
Well the first item is the dealership told me there was a recall on the driver side panel door. The second problem right low beam light has been out now for almost two years I have been everywhere we had switched bulbs we have traced wires everything replace the relay still can I get that to work and sometimes he does lunds highway road you hit bumps all the lights come on in car it is some kind of electrical short in a car somewhere

- Dunn, NC, USA

problem #23

Dec 012019

Soul

  • 43,000 miles
The contact owns a 2013 Kia Soul. The contact stated that while turning in either direction there was an abnormal noise was coming from the front of the vehicle. Additionally, on several occasions the vehicle failed to start and the battery power was drained. The vehicle was taken to an independent mechanic and the contact was informed that the battery was not defective. The cause of the failures were not determined. The local dealer hollywood Kia located at (6011 pembroke rd. Hollywood fl) was notified of the failures. The manufacturer was not contacted. The failure mileage was 43,000. The VIN was not available.

- Pembroke Pines, FL, USA

problem #22

Dec 102019

Soul

  • 263,000 miles
Engine lite when on. Got a recall notice. Had recall performed. Recall state that if damage was done to catalytic converter it would also be replaced. A few months later after recall performed engine light comes on saying catalytic converter problem. They say I need to pay $2000 to get fixed. I believe it should have been replaced at time of recall.

- Knoxville, TN, USA

problem #21

Apr 302019

Soul

  • miles
Radio/backing camera stopped working. Had camera replaced earlier. Radio comes on but plays no sounds.

- Pensacola, FL, USA

problem #20

Mar 012019

Soul

  • 119,000 miles
Was driving down the interstate when all the lights on the dash come on and the car shut down. Has not cranked since.

- Mobile, AL, USA

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