The contact owns a 2013 Kia Soul. The contact stated that the check engine warning light was illuminated. The vehicle was taken to Advance Auto, where it was diagnosed with EVAP system and gas cap failure. The vehicle was not repaired. The contact stated that the vehicle was experiencing excessive oil consumption. The vehicle was taken to an independent mechanic, where the contact was informed that there could be an oil leak, but no oil leak was found. The contact stated while driving 50 MPH, the vehicle lost drive power and failed to drive uphill. The contact was able to pull over to the side of the road. The vehicle was towed to an independent mechanic, where it was determined that the catalytic converter was clogged up and needed to be replaced. The vehicle was not repaired; however, the mechanic performed an internal cleaning of the catalytic convertor. The contact stated that the vehicle had experienced an increased oil consumption. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 150,000.

- Clarksburg, WV, USA

The contact owns a 2013 Kia Soul. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was determined that the engine and catalytic converter needed to be replaced. The dealer confirmed that the VIN was included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) however, the dealer declined to perform the recall repair and the engine replacement due to the warranty being expired. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 128,000.

- Newnan, GA, USA

2013 Kia Soul. Consumer writes seeking reimbursement for repairs to a failed catalytic converter. The consumer stated the catalytic converter failed twice in 2 years. The consumer was informed that the may only last for a year or two. The consumer believed the vehicle should be covered under recall 19V120.

- Green Bay, WI, USA

P420 code bad Cat. Seems there was a recall for this. Can't remember if i got it done but if so got a raw deal.

- Il, Mchenry, IL, USA

2013 Kia Soul. Consumer writes seeking reimbursement for vehicle repairs.

- Hampton, NH, USA

The contact owns a 2013 Kia Soul. While driving approximately 65 mph, the vehicle stalled and the check engine warning indicator illuminated. The contact also mentioned that the vehicle failed to accelerate. The vehicle was taken to gossett Kia (1900 covington pike, memphis, tn 38128) where it was diagnosed that the catalytic converter needed to be repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 138,000.

- Memphis, TN, USA