3.5
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 37,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Since I've owned my 2014 Kia Soul, I've had to deal with a recall for the a pin (so my steering wheel won't stop working) and my a problem with my axel nut 2/01/2017, which began shaking my vehicle on hwy 16, almost causing an accident. I had that fixed and just had a recall service and realized this was something I already paid for, which I've requested a refund. In between those instances, I had both headlights stop working, in the dark, while I was driving on a poorly lit hwy 302. I had those replaced and the driver side went out again, at night, while I was driving. I was told that the headlight connections were melted. I did some research and this seems to be a common occurrence. With that said...this car had a potential issue with rolling, steering and visibility...probably wouldn't happen all at once but you never know. Regardless, I'm starting to wonder how safe this vehicle really is and would hope that Kia would be a responsible company and assist with helping the customer remedy these concerns. I really am concerned for my safety and will be driving another vehicle more regularly. Kia told me that since there is no open recall on the headlights than there is nothing they could do. I hope they understand that all 3 of the aforementioned issues are significant but fear my concerns fell on deaf ears. Maybe an official review with NHTSA will keep Kia accountable to their actions or lack there of. Thanks for your time. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
- Silverdale, WA, USA
When making a turn of changing lanes when turn signal is set once it resets all lights turn off or high beams flash turn on/off and have to move or play with turn signal handle for the lights to turn one again. Note while driving on freeway and changing lanes at night I set the turn signal to change lanes and when it reset all lights turned off leaving me driving in the dark and my family safety was at high risk. Something is wrong with turn signal handle causing a short, note that some times instead of lights turning off the high beams flash on/off.
- Desert Hot Springs, CA, USA
- Cranston, RI, USA