May 13, 2020 recurring issues with the check engine light. Error code po5oa reprogram powertrain control. Cold start idle air control system. Outside temp was 67F light went on while car was in flight on a highway. Car idles roughly when the light goes on.

- Niles, IL, USA

My Kia Soul is burning oil every 1,000 excessively. Kia says it isn't burning that much. My dealer thinks it is. My car had the oil light come on in December. Received an oil change. February comes to start my consumption tests. My dipstick reads low level. I started 3 tests and they all 3 came up with different readings but burning oil at a rapid rate.I did testing each 1,000 miles. The 2nd test my car burnt a quart. I do think my car is burning at a rapid rate. It is a 2014 Kia Soul with 94,000 miles. I bought brand new, only owner is me from my dealership.

- Baltimore, MD, USA

Error code po5oa car was taken in for 3rd time and this was the actual response from Kia engineers bottom line they sold me an unfixable car advice 1: it is recommended to clean throttle body, upgrade PCM grounds, and preform cap discharge, however, unfortunately dtc po5oa is being researched and we do not have a resolution available at this time, there is not eta. Please reset the engine adaptive values and return the vehicle back to the customer.

- Niles, IL, USA

3rd time check engine light went on in last several months. Error code po5oa car taken to dealer for repair last 2 times most likely repair is reprogram PCM last time at dealer I was told the code was not acknowledged by Kia and have seen numerous reports of the same reply with others online. Since the check engine light can be an indicator of some serious issues I do not understand why it seems to be a non issue with the company about fixing the car computer error. 1)car was stationary when starting check engine light stayed on on 10/18/19 driving to dealer the light went off. Dealer indicated completed ECU logic improvement and had po5oa tsb for this code. 26/Dec/19 cold start engine light on dealer preformed diagnostic testing found history code and performed hard reset and rest adaptive values. 1/Mar/20 while driving check engine light went on. Went to autozone and have code po5oa again.

- Niles, IL, USA

Car is going through all of its oil. Goes through approximately 1qt every 1,500 miles. When I first came across this problem the car was making a loud knocking sound, took it to the dealer and there was approx 1 quart of oil in the car. I only drove about 3,000 miles since the last full synthetic oil change. The dealership is telling me this isn't excessive and it is completely normal. I can only drive 1,500 miles until the oil is no longer showing on the dip stick. Currently still working with the dealership to prove there is a problem with these engines. I got a oil change approx 250 miles ago and have to drive 1,000 total and they will examine the car again.

- Clinton Twp, MI, USA

Check engine light keeps coming on code is po50A cold start idle air control system performance this had been going on sense Oct

- Myrtle Beach, SC, USA

Been getting regular oil changes on track. And on time. Last 2 oil changes I been noticing oil levels dropping low after 1000 to 1500 miles driven. No leaks no burning smell. Engine would be burning the oil. Twice Kia never noticed anything wrong. Now driving down highway engine light came on. Heard klacking aound and slowed down. Car lost acceleration for 5 minutes. After pulling out the highway it started sputtering acting like it was going to stall out like it had low oil. Again it was low. Added oil. This was after 800 miles driving. Still no leaks. Towed it to Kia garden grove California. They said I needed new engine. Oil filter had metal shavings said it sould be already in engine. Quoted me 12K. Car is 2014 and has 115K miles. It's worth 6K. Looking at everyone's else co plained you can clearly see an oil engine problem that might produce fires or engine breaking. Possible lubrication issue around 75K miles and on. There should be a recall on the engine

- Huntington Beach, CA, USA

My 2014 Kia Soul exclaim would not shift gears causing deceleration. I took my car to karp Kia where I purchased it. It took karp Kia 1 week to replace the catalytic converter. 3 weeks later I brought my car back to the dealer because oil was not staying in the car but leaking onto the engine. Karp Kia will not honor my warranty nor my extended warranty because I can't get all of my maintenance records despite the engine recall. I bought the car in 2017 and the car has less than 60000 miles and needs a new engine. I am legally disabled and trying to find a way to make them honor the recall/warranty that they want me to pay for because I don't have all of my oil change receipts. Please help me.

- West Hempstead, NY, USA

My Kia Soul is having identical issues to NHTSA campaign number 19V120000which led to recall SC176 by Kia which only covered the 1.6L models, not the 2.0L which is the vehicle I drive. I experienced a loss of power and loud knocking type sound while driving. I was traveling approximately 30-35 M/H on a city street. I did not notice a check engine or oil light during this event. I checked my oil level and I had no oil showing on the dip stick. I filled the oil reservoir with the correct oil type and drove home less than a mile. The vehicle would not accelerate as normal. No smoke was noticed coming from the engine. I contacted Kia customer service and was given a case number (13392784), and directed to bring the vehicle into the dealership for a diagnostics check. A similar incident occurred one other time where the engine again burned all of the oil, with no signs of a leak on with the engine of the ground where the car is parked. The oil has been monitored regularly since this first incident. The oil has been changed on several occasions and no oil leaks has been noticed. From my research into this issue these symptoms line up with what the affected vehicles experienced before they were recalled. The loss of power, engine noise and shifting difficulties first occurred on October 13, 2019. I asking this case be looked into and see if the scope of the recall did not cover all vehicles potentially at risk. The milage is approximately 74,000 miles.

- Murrieta, CA, USA

The contact owns a 2014 Kia Soul. While driving various speeds, the vehicle hesitated to accelerate, stalled, and a burning odor was noticed from the engine. Also, the check engine indicator illuminated and the brake pedal traveled to the floorboard while attempting to stop. The vehicle was taken to an unknown dealer who was unable to determine the cause of the failures. The brakes were replaced, but the failures continued and eventually the engine would no longer start. The cause of the engine failure was not determined. The manufacturer was notified of the failures and provided case number: 13377834. The failure mileage was 20,000. The VIN was unknown.

- Livonia, MI, USA

The contact owns a 2014 Kia Soul. While driving 30 mph, the engine shut off without warning. The contact spoke with Kia store clarksville (826 E lewis and clark pkwy, clarksville, in 47129, 866-545-2429), but they did not assist since there were no recalls on the vehicle. The contact did not purchase an extended warranty. The contact tried multiple times to contact the Kia corporate office, but was unable to reach a representative. The vehicle had not been repaired. The failure mileage was 97,000.

- Floyds Knobs, IN, USA

I am writing in regards to a previous complaint I filed earlier. I was never notified by the Kia company about a recent recall on 2014 Kia Soul hatchbacks. The recall for faulty catalytic converters which can lead to engine damage is what is stated under the advisory. When my Kia Soul was looked at by a local Kia dealership it was found that the engine needed to be replaced. The repairs fell under the recall at no cost to me. I'm relieved it's being taken care of, but disappointed with Kia's customers service. My concerns are about safety. Kia needs to know that the Kia Soul hatchback + is affected by the recall and they need to notify their customers to prevent what happened to me.

- Farmington, NM, USA

I own a 2014 Kia Soul, purchased directly from the dealer with 12 miles on it. Car is currently at 89,000 miles and I was informed by my dealer that the converter has a build up from everyday use and must be replaced for $2100. Previous Kia Souls had a recall for this same problem prior to 2014. Basically when accelerating I felt as if the car was struggling when trying to increase speed. The car would kick a little while in motion as it struggled from 20mph and up. The rpms increased between 4 and 5 at times when accelerating. I also felt when accelerating my pedal was nearly all the way down just to give the car some gas. I do a lot of highway miles and normally have to stay to the right lane until my car is able to pick up speed. This jerking would happen every time I need to accelerated. The kick back became noticable about a month ago. It started very light and has only progressed since

- Forest View, IL, USA

Vehicle has had a lack of power was told it was due to a clogged converter.... performed recall Kia SC176. They replaced the converter and did an ECU upgrade. Car has serious lack of power now and when trying to drive down the highway the vehicle dont know which gear to be in so it constantly hunts for a gear. Gas mileage also has decreased from about 30-32 to 26-28. The car is a safety risk because sometimes it cant get out of the way of big trucks

- Candler, NC, USA

The floor board is always warm. The car seems to drive fine for about 20 -30 mins and then the car seems to lose power and will barely go uphill...check engine light has been on for a catalytic converter in the past but went back out. Car has been at Kia now since June 18th... have a case with Kia America. Dealer told me the cat was clogged. Now worried about engine damage because of clogged cat. Vehicle is under recall SC176 via Kia

- Candler, NC, USA

My 2014 Kia Soul (86,000 miles) is consuming oil extremely fast. I had my oil changed 5/2/19 and as of yesterday 5/26/2019 my low oil light came on while I was traveling down the interstate.there is almost no oil on the dipstick. This has been an ongoing problem for the past 6+ months. It is getting increasingly worse. No oil spots have been detected under the car. I park in the same place every day. No smoke is detected. The filter installed is a Kia branded filter from the service dept of the Kia dealership.

- Little Rock, AR, USA

The contact owns a 2014 Kia Soul. While driving and depressing the accelerator pedal, the vehicle failed to accelerate and remained in second gear. Also, the oil warning indicator illuminated. The vehicle was taken to benson Kia of spartanburg (located at 1100 N pine St, spartanburg, nc 29303, (864) 585-3611) where it was diagnosed that an unknown computer code needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer and the contact was informed to depress the accelerator pedal to manuever the gear shifter out of gear. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.

- Spartanburg, SC, USA

I was driving along the highway when I heard a clicking noise. After the noise, my car started to lose acceleration. No matter how hard I pressed the pedal, it just wouldn't go above 5mph and began making a loud noise. Had it checked out and it was determined to be the catalytic converter.

- Eastaboga, AL, USA

Vehicle in motion, driving in a parking lot at approximately 12mph when the engine stalled. Engine failed to restart after several attempts. Initial diagnosis and repair from Kia dealership said internal damage to fuel pump. Less than one hour after picking vehicle up noted noise from engine during acceleration and check engine light came on. Took the car back to the dealership and dtc code indicated an issue with catalytic converter.

- Garden Grove, CA, USA

Loss of engine power, the car was towed to a nearest dealer for diagnosis and found that catalytic converter was defective.

- Wooster, OH, USA