10.0
really awful- Crashes / Fires:
- 1 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 50,564 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2014 Kia Soul. The contact stated that the vehicle experienced a loss of engine power without warning. The vehicle was taken to Liberty Kia (921 S milwaukee ave, libertyville, il) where it was diagnosed that the transmission was defective and needed to be replaced. The failure was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 53,000.
- Racine, WI, USA
2014 Kia Soul burning oil excessively. Have to refill oil one a week. This vehicle has never missed an oil change. 100, xxx miles. Started at 80, xxx miles.
- High Ridge, MO, USA
The contact owns a 2014 Kia Soul. While driving approximately 15 mph and attempting to make a left turn, the vehicle failed to turn and continued to go straight down a hill. The power steering was inoperable. The vehicle went off road and finally stopped. The vehicle was towed. There were no injuries and a police report was not filed. In addition, the contact stated that the headlamps would flicker suddenly and the vehicle would stall briefly, and then accelerate or decelerate without warning. The contact took the vehicle to the dealer, but the cause of the failures was undetermined. The vehicle was not repaired. The manufacturer was made aware of the failures. The VIN was unknown. The approximate failure mileage was 41,000.
- Pittsburgh, PA, USA
I bought my 2014 Kia Soul with 6 miles on it Nov 2013. I have had nothing but problem after problem with my headlights turning off when I use my turn signal or after using my turn signal. I have taken it to the dealership to have the same problem fixed. Finally big red sports & imports took a Kia Soul off their car lot (after my 3rd trip there & they still didn't have the part) to put a new part in my car to fix the problem. I still had problems with my head lights so I took my Kia to a different dealership. Now my car won't go into reverse at times, and while I'm "trying" to put it in reverse my automatic locks start locking an un-locking really fast. I have to turn my car off, and try to start all over so it will go into reverse. I have also already had to have the battery replaced. My worry is my safety when driving at night with my head lights wanting to work when they feel like it. Or if I get stranded somewhere because my car won't shift gears.
- Stillwater, OK, USA
The contact owns a 2014 Kia Soul. After parking on an incline driveway, the vehicle rolled backwards independently without warning. The failure would recur, unless the parking brake was engaged. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 10,200.
- Cincinnati, OH, USA
Taking a day trip to the crayola factory, we were 10 miles from our destination when we first smelled smoke then saw it coming in through the vents and from the front passenger corner of the vehicle. I first checked the gauges to see if it was over heated, nothing. Popped the hood and that's when we realized it was on fire. We raced to get the 2 small kids out of the vehicle as the flames were starting to over take the front hood. We were able to secure the kids and get far enough away from the vehicle but 3 minutes later the car was gutted. Nothing but metal left on the inside. We had no warning that something was wrong while driving the car, no engine light, no overheating - just smelled and then saw smoke. We were lucky we had a place to pull off on a busy highway. I was told by the police officer that I'm lucky that I turned off the car and opened the doors before the locks malfunctioned as he has seen in other Kia cars. My hope is that Kia can find the source of the fire and do a recall before anyone else is faced with this nightmare. I reported it to Kia via social media, but they seemed more concerned on how to take my pictures off rather than fix the issue. Updated 11/02/2017
- New Cumberland, PA, USA
Driving Soul down highway when another car came across the highway- three lanes, from a private drive in front of me to access turning lane. I hit his rear driver side with my front left drivers side. Air bags did not deploy. Car was totaled.
- Baton Rouge, LA, USA
TL- the contact owns a 2014 Kia Soul. The contact stated that the vehicle hesitated constantly when shifting gears and was slow to pick up speed. The vehicle was taken to a dealer, who recommended replacing the timing belt but did not provide a specific diagnosis to remedy the failure. The contact notified the dealer of the safety concern with the vehicle several times. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 100. The VIN was not available. Dyd
- Las Cruces, NM, USA
When accelerating from full stop or rolling stop, vehicle hesitates and loses power when shifting from 2nd to 3rd gear.
- Herndon, VA, USA
- Livonia, MI, USA