10.0

really awful
Crashes / Fires:
3 / 14
Injuries / Deaths:
2 / 0
Average Mileage:
55,541 miles

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« Read the previous 20 complaints

problem #50

Aug 132019

Soul

  • 3 miles
Headlights mysteriously begin flickering after using turn signal or flicker without using turn signal. Lights have completely turned off without warning at night creating an extremely unsafe driving condition. Headlights have also flickered hitting bumps in road again causing unsafe driving conditions. I never know when this is going to happen - so it does cause some very nervous driving experiences. I'm attaching a document showing other Kia Soul owners that have the same or similar problems.

- Nappanee, IN, USA

problem #49

May 152019

Soul

  • 118,000 miles
One or both of the head lights will only intermittently work, while driving or stationary. While driving head lights can flicker. Multi function switch was changed, this did not solve problem. Appears to be a problem with the head lamp wiring harness, which melts the connector. Others also have this issue.

- Murrieta, CA, USA

problem #48

Jan 012018

Soul

  • 70,000 miles
Driving on freeway or street, interior and exterior lighting to headlamps flicker on and off when using turn signals. They will stay off sometimes this is dangerous.

- Los Angeles, CA, USA

problem #47

Nov 052018

Soul

  • 144,000 miles
Complete engine failure - 11-5-18 - all lights came on and car died in the middle of a turn. All oil was gone from engine. Car cannot even be manually cranked. Seems to be exact same issue discovered with same year 1.6L engines, but wasn't included in recall as a 2.0L engine for whatever reason. 3 mechanics have quoted me a $10K repair including an entire new engine. No salvage or used engines available anywhere.

- Fate, TX, USA

problem #46

Apr 292019

Soul

  • miles
Late one night, I try to turn on my headlights on. The light would not come on and started to flicker I had to turn them off and on several times to get them on. Them a few months later my driver side head lamp did not work. I replace the bulb. Then I receive a notice from Kia there my be a problem with the lights flicking. I when into the victorville Kia dealership for a different recall, and ask them to check the problem with the flicker and at the time had the driver head light out and they said that they couldn't re-product the problem and they would not fix the electrical system. I had the head light replace, along with the wires, they had burn up. I just replaced by third headlight. Three (3) head lights within four (4) months.

- Apple Valley, CA, USA

problem #45

Dec 122018

Soul

  • 20,000 miles
The contact owns a 2014 Kia Soul. While driving and depressing the accelerator pedal, the vehicle failed to accelerate and remained in second gear. Also, the oil warning indicator illuminated. The vehicle was taken to benson Kia of spartanburg (located at 1100 N pine St, spartanburg, nc 29303, (864) 585-3611) where it was diagnosed that an unknown computer code needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer and the contact was informed to depress the accelerator pedal to manuever the gear shifter out of gear. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.

- Spartanburg, SC, USA

problem #44

Apr 042019

Soul

  • 65,586 miles
I was driving down the road doing about 45 miles per hour and out of nowhere my vehicle stopped in the middle of the road. I had to act fast and get off the road so I wouldn't get hit by the oncoming traffic. I had the vehicle towed and come to find out my 2.0 engine had seized. The tow truck driver from Kia international roadside stated that they have been towing Kia Souls all month for bad engine problems. I have 65000 miles on my vehicle. My next oil change wasn't until another 1000 miles. No low oil pressure light came on not even the engine light, it just shut off out of nowhere. All the oil was sucked out of the engine, on top of that I have to pay $8,000 to get a new engine. A recall need to be put up about no warning lights on the dashboard.

- Chicago, IL, USA

problem #43

Apr 012019

Soul

  • 70,000 miles
Whether the vehicle is stationary, in motion, on a city street or a highway, the right headlight will flicker and then go out. No matter what I've done on my end, nothing has solved the issue, racking up unnecessary costs. Once in a while the headlight will stay on longer than expected but suddenly turns off, making it very dangerous while driving on pitch black roads.

- Fresno, CA, USA

problem #42

Mar 262019

Soul

  • 100,000 miles
I was driving along the highway when I heard a clicking noise. After the noise, my car started to lose acceleration. No matter how hard I pressed the pedal, it just wouldn't go above 5mph and began making a loud noise. Had it checked out and it was determined to be the catalytic converter.

- Eastaboga, AL, USA

problem #41

Jan 282019

Soul

  • miles
For the past three months I've been having issues with the headlights and bright lights on my 2014 Kia Soul. I have been experiencing the lights flickering and sporadically turning on and off until recently where they will not come on at all. I have been researching how I can fix this issue by going to Kia dealerships, and looking online for a solution. I have come across several youtube videos as well as online help suggesting that it is a known issue with this car. It is said to be an issue with the switch and/or the connector that causes the problem. I've changed the bulb as well as the fuse with the same issue. I'm getting tickets due to this being an issue that is not an easy fix. It's scary to drive distances with children in the vehicle and not knowing if the lights will turn on or off.

- Plantation, FL, USA

problem #40

Feb 272019

Soul

  • 6 miles
Just finished gassing up after work from highway driving and oil light starts flicking on and off really fast for a min then goes away. After I pull off the main road to a neighborhood I'm about to pull over to check car and go over a speed bump car dies. So I get out pop hood open oil cap there no oil and fumes coming out and I really didnt get a warning light or anything to warn me there wasnt any oil other then the flickering light that just went off. It has 100000 miles got oil changed every 4000 to 5000 it last had one at 96000. So I have someone pick me up I get oil put I. it doesnt start I leave over night find out cpu has a sensor to protect engine from further damage if it gets hot so I disconnect battery and reconnect it starts but now theres a knocking sound I take it 2 min away to Firestone they listen to it and say the problem is a internal motor problem they cant fix sounds like a rod broke.or loose. So I have towed to dealer for now. I just saw the news about them catching fire and basically put 2 and 2 together. The cars are eating too much oil due to a regulator sensor and the oil sensor is not letting people now there isn't any or that its low til it's too late so the rods break and puncture the motor causing oil to leak and catch fire due to heat. So now I have a car that's undrivable that I have to pay possibly for a new engine due to a faulty distribution sensor and oil light warning system that causes overheating of the motor. I hope my recall notice comes soon to replace this motor cause I don't have 4 000 to 6000 dollars to replace a new one.

- Windcrest, TX, USA

problem #39

Nov 222017

Soul

  • 45,000 miles
While driving on the highway, the dash board started turn off and on the car began to lose power. I pulled off to the side and the lights on the dash came on and the car shut down completely.within a few minutes smoke started coming from the hood of the car followed by a small fire. I got out of the car and the fire grew and completly burned the car.

- Long Beach, CA, USA

problem #38

Jan 102019

Soul

  • 86,000 miles
2014 Kia Soul + (just got - one month - 1st time happening) : in my driveway: Not starting: I put the key in the ignition and turned it - the lights/ dashboard lit/ and radio played, but engine would not start - I turned off the radio and turned off the car: I tried X3 times (radio off) - same results: Then I took the key out the ignition / put foot on brake / put key in ignition and turned - dashboard lit up / heard the click / engine did not start / put car in drive - turned again / still nothing: Put car in park / took key out ignition - took key out - put key back in ignition and turned / dashboard lit / heard click / no engine start: Saw on youtube several videos with same issue.

- High Point, NC, USA

problem #37

Dec 032018

Soul

  • miles
Driver side headlight went out. Replaced bulb back on and then right back off. Further looking and the adapter plug that snaps into the back of the light is burnt!

- Franklin, NC, USA

problem #36

Dec 092018

Soul

  • 104,000 miles
On December 9th, 2018 at approximately 6:10am, while driving to work on the highway, my car suddenly broke down and began to smoke. I pulled over to the side of the road and removed my important belongings. Within minutes my car was on fire. I notified city police, fire department, and insurance company. My car was ultimately destroyed and taken to a junk yard.

- Hilliard, OH, USA

problem #35

Nov 062018

Soul

  • 144,000 miles
11-6-18 - while in motion, mid turn, my car shut down completely. All the lights came on in the dash, and then when car shut down, battery died as well and window was stuck down. I am so thankful I was not on the interstate going 70 miles an hour. I could have been killed. Dealership has said motor is locked up and cannot even be manually started & that I need a whole new engine.

- Rockwall, TX, USA

problem #34

Nov 232018

Soul

  • 55,000 miles
I had to get new headlights at the dealership. It is now getting ridiculous. One head light will not work. It will come on when it feels like coming on. Sometimes it comes on.sometimes it will come on right away others times it will flicker on off and not work at all. It is dangerous because I drive home in the dark and I dnt want to get filled over. I also drive in dark roads and it makes it hard to see when only one headlight works. I am now noticing that is the working in the car not my headlights.

- Cinnaminson, NJ, USA

problem #33

Aug 012018

Soul

  • 51,000 miles
When headlamps are in automatic mode, they will sometimes flicker on/off, or turn off completely until headlamp controls are manipulated (by turning headlamp power switch dial back and forth or by pulling/pushing low/high beam control). This is exacerbated by driving on an unstable road (I.e. a road with potholes or bumps), when actuating signal light controls, and when stopping. This happens mostly when the vehicle is going at speeds over 40 mph, but has happened in city streets at velocities as low as 5 mph. This has happened several times over the course of the last months, beginning around August 2018.

- Ponce, PR, USA

problem #32

Sep 302018

Soul

  • 69,000 miles
The contact owns a 2014 Kia Soul. The contact smelled exhaust fumes and burning wires inside the vehicle. The instrument panel lighting was also flickering. The dealer and manufacturer were not notified. The vehicle was not diagnosed or repaired. The failure mileage was 69,000.

- Oak Grove, MO, USA

problem #31

Oct 062018

Soul

  • 71,214 miles
Headlights keep randomly flickering off and on while driving. Started out just when I had my lights on auto and had the turn signals on. Last night they went out on their own while I was driving down a dark road for several seconds. This is very dangerous and seems to be a common problem.

- Seymour, TN, USA

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