10.0

really awful
Crashes / Fires:
3 / 14
Injuries / Deaths:
2 / 0
Average Mileage:
55,541 miles

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« Read the previous 20 complaints

problem #30

Sep 302018

Soul

  • 64,000 miles
Headlights flicker on and off when I first turn on the headlights. There is no rhyme or reason to when it happens. It is usually fast on/off flickering. This is very dangerous and happens without warning. Most times the car is in park but I am concerned that this will become worse.

- Lancaster, PA, USA

problem #29

Sep 222018

Soul

  • 57,000 miles
Dash lights flicker on and off. Headlights flicker and shut off. Has happened while driving at night with kids had to stop middle of road. Weird noise (electric buzz) sounds like in speakers. While driving backroads. Has happened numerous times.

- Moodus, CT, USA

problem #28

Jul 262018

Soul

  • 73,120 miles
While driving the car the headlights flicker and sometimes go off randomly. This has now begun to occur while the car is also parked. This is highly dangerous while traveling at night and a huge safety risk.

- Liberty, IN, USA

problem #27

Aug 052018

Soul

  • 90,000 miles
While my vehicle was in motion the interior and exterior lights went out for about 20 seconds. They also go out at different times, on city streets and highways. This has happened on multiple occasions, the most recent being on 08/05/2018

- Azle, TX, USA

problem #26

Aug 022018

Soul

  • 120,000 miles
When I drive my Soul in the dark with my headlights on they start flickering and then they just go completely out. Sometimes it's small flickering and sometimes it is completely out and dont come back on for several seconds. Today I had to turn them off and back on twice before they would come back on at all. This is extremely dangerous when it is dark. Especially driving on a curvy 2 lane highway in the dark like I do. At first it happened when I used my turn signal, but now I dont have to do anything and they flicker and then go on and off.

- Kahoka, MO, USA

problem #25

Jul 202018

Soul

  • 73,000 miles
While driving at night, when the blinker is used, the headlights flicker and go out for a few seconds. Once you use the blinker once it will continue to do so for many minutes. This is incredibly unsafe. Upon research, it is a faulty wire that overheats the connector causing it become deformed. This is a safety issue and should be a recall asap.

- Irvington, AL, USA

problem #24

Jul 192018

Soul

  • 74,300 miles
Was driving down back country highway where there are no highway lights when my head lights would turn off for a few seconds and then back on a couple of times. Then when I thought it was okay to drive, anytime I would use my blinker, all of my interior would turn off and on. This never happened to me until recently. I wasn't hitting any bumps when it happened, just highway. I was driving my kids back home from a weekend trip so it's not like I was close to home either which made it worse. About a year ago I did have my headlight wiring worked on after my left headlight would randomly work and not work on days and it turned out to by my wire burned. Kia fixes that problem but this headlight flickering at night is extremely dangerous and after researching it looks like there are many others who have experienced the same scary scenario with no good outcome from Kia. Just to add as well, I've been recieving numerous calls from Kia before this trying to buy my car back because it is in 'high demand', but after this happened it has came across my mind that they are just trying to buy them back to prevent liability on their part for not putting a recall out on the problem before something happens to someone and/or their family.

- St. Louis, MO, USA

problem #23

Jul 182018

Soul

  • 80,000 miles
Driving at night and the head lights randomly turn off and back on, sometimes judt for a second and sometimes longer.

- Rocky Point, NC, USA

problem #22

Jul 012018

Soul

  • 62,000 miles
The lights in my Kia Souls interior and exterior are flickering and going out completely sometimes. Very unsafe when I am already driving. Happens to my headlights and dash lights and interior roof lighting. It has also caused my lights to stay on sometimes and causes my battery to die. This has happened while the car is idle or driving or off completely when the doors are open.

- Wichita, KS, USA

problem #21

Jul 112018

Soul

  • miles
At night headlights and dashboard goes or flickers while driving down the road. Other people got the same problem of it happening. We all get told that they can't make the problem happen so they can't fix it.

- Dwight, KS, USA

problem #20

Mar 232018

Soul

  • 70,600 miles
Headlights flickered/ went out while driving at night on interstate. Had to break suddenly, rainy, had the wipers going, radio on, gps plugged in to auxiliary plug. 7pturned the nob on the steering column on /off, headlights came back on. Went to the next exit. Stopped at traffic stoplight, right blinker, foot on brake, took foot off brake to make right turn, made steering wheel turned to right, lights flickered again. Happened on 3-23-18 9:30pm. Took to my mechanic today 4-1-18 - tcb auto in dallas ga, battery fine, bulbs fine, fuses fine, 3 weeks ago had oil change, new tires. Could not diagnose it..advised me online many reports, even Kia doesn't know how to fix it, ifafter bulletin, no recalls yet...put in this report..

- Marietta, GA, USA

problem #19

Mar 012018

Soul

  • 40,000 miles
I bought my 2014 Kia Soul used with one previous owner. As I was driving home on the freeway after purchasing it my lights began to flicker. At times they would go out for a few moments. I had to pull over and have my husband drive in front of me with our other vehicle in fear the lights would go out and I wouldn't be able to see the road ahead. I could of been in a serious crash. Also came home to a dead battery one day because my lights which were off when I left the house randomly were on when I got home that night.

- Hermiston, OR, USA

problem #18

Jan 122018

Soul

  • miles
Right headlamp began flickering while driving. It has since failed completely. Bulbs have been changed and the issue persists. Does not matter if vehicle is in motion or driving. Approximately 65000 miles.

- Tucson, AZ, USA

problem #17

Oct 252017

Soul

  • 67,000 miles
On 10/25/2017 while driving on the highway, my 2014 Kia Soul caught on fire - spontaneously and without warning (no apparent issues in operating the car, warning lights on the dash, etc.). two fellow motorists honked their horns and flashed their lights in an effort to signal me. The back windshield began to 'fog up' due to the heat/fire, and we immediately pulled off the highway. In an effort to escape this emergency, I along with my son, who was driving, immediately got out of the vehicle and moved a safe distance away before calling 911. At this point flames were coming from both underneath the vehicle and from the engine compartment. The car was soon engulfed in flames. Multiple fire engines responded to the scene in extinguishing the fire and securing the scene. The car was a complete loss (see pictures attached in the report). It is important to note that my 2014 Kia Soul was taken to a local Kia dealership between 10/17/2017 - 10/19/2017 for diagnostics due to lights (internal and on the dash) flickering and an abnormal sound. The dealership's service department replaced the battery, performed a safety inspection, but were unable to identify the flickering lights issue, nor were they able to identify the source of the abnormal sound although they did acknowledge its presence. The service department released the vehicle to me and advised me to drive the vehicle to see what happened. My car was brought home, parked, and not driven until the incident on 10/25/2017.

- Dallas, TX, USA

problem #16

Aug 162017

Soul

  • 56,000 miles
The headlamps began to flicker and then shut off. The lights would go out while driving the vehicle. After shutting off the car and all lights on the car, the lights continued to flicker occassional and frequently enough to drain the battery. Nothing I did would make the dash lights and flickering lights go out.

- Franklin, TN, USA

problem #15

Jun 252017

Soul

  • 60,900 miles
The contact owns a 2014 Kia Soul. The contact stated that the headlamps began to flicker and then shut off. The failure occurred whenever a turn signal was in use. The contact would have to switch the headlamp switch on and off in order for the headlamps to illuminate. The rock river Ford dealer stated that there was no recall regarding the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 60,900.

- Machesney Park, IL, USA

problem #14

May 032017

Soul

  • 64,000 miles
Car randomly start vibrating, misfiring, and it would not increase in speed. It would be difficult to turn on from a cold start. The the engine failed, sent it out to the dealer to work on it under warranty, and we've had an open case since. Then recently my son was driving the car while in motion on its own the engine shut down while driving, making is highly unsafe to drive.

- Glendale, CA, USA

problem #13

Apr 012017

Soul

  • 41,000 miles
When making a turn of changing lanes when turn signal is set once it resets all lights turn off or high beams flash turn on/off and have to move or play with turn signal handle for the lights to turn one again. Note while driving on freeway and changing lanes at night I set the turn signal to change lanes and when it reset all lights turned off leaving me driving in the dark and my family safety was at high risk. Something is wrong with turn signal handle causing a short, note that some times instead of lights turning off the high beams flash on/off.

- Desert Hot Springs, CA, USA

problem #12

Mar 222017

Soul

  • 58,000 miles
With headlights turned on. Headlights sometimes will not come on. Can happen to each headlight independently. Sometime going to high beam will make low beam come on when switched back to low beam. Seems to happen more when cold. This happens while sitting still or while moving. Vibration doesn't seem to make a difference. Lights do not flicker. The just won't come on. Lights have just gone off and will not come back on. Let sit they will come back on after turning light switch off for period of time.

- Belle Vernon, PA, USA

problem #11

Dec 122016

Soul

  • 48,961 miles
The left headlight would work on and off. I had the dealer check it and they replaced the headlight on 12 Dec with a sylvania headlight bulb I provided. After a while the same issue happened again. On 13 Jan 17 they replaced the headlight again. This time with a Kia bulb.. same issue. I had more issues with the lights working sometimes and not working. The light went out again and I took it to the dealership again and this time they found a short. The problem happened when the vehicle was moving and also when it was stopped. Sometimes it would be working when I parked but would not work when I started the car back up again. It was amazing that the dealership didn't trouble shoot the issue the first time. They said the warranty was invalid after we changed the bulb with a non-Kia bulb. The dealership confirmed the first replacement bulb was compatible with the Kia Soul.

- Havelock, NC, USA

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