10.0

really awful
Crashes / Fires:
4 / 46
Injuries / Deaths:
4 / 0
Average Mileage:
81,365 miles

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« Read the previous 20 complaints

problem #243

Sep 022020

Soul

  • 85,638 miles
The engine in my 2014 Kia Soul + began knocking while I was driving on a highway. Within seconds of hearing the knocking, I was unable to drive the car and the car dangerously slowed doown on a highway with fast moving vehicles. I pulled over to the shoulder to find my oil had burned and my engine would no longer start. My oil was changed exactly 7 days before the oil was complelty burned out of the oil tank. There was no indication that there was a problem until my cars engine was no longer able to turn over due to lack of oil. Aaa came to pick me up on the side of the road and drove my car 60 miles to my mechanic before a Kia dealership could take it. My car is now at Kia, and they are refusing to replace my engine. There has been many complaints about this engine in this specific type of car. I am hoping that Kia will admit to the engine and oil tank being faulty and replace mine free of charge. There should be a recall on these engines and the manufacturer should pay for the damages.

- Rockaway Park, NY, USA

problem #242

Sep 052019

Soul

  • 87,000 miles
The car first started having problems and September of 2019 was told it needed a catalyst converter. The converter was replaced in March of 2020 the car was driving fine now it's burning oil already at 2,000 miles it needs a oil change the engine lights on I'm going to take it to Firestone to see why the engine lights on and see what their diagnosis is but I've been trying to get Kia to replace my engine because I have payed for the extended warranty the last time I took it up there they told me that the engine didn't need to be replaced so I'll get back on here with an update once I get the next diagnosis for the vehicle

- Independence, MO, USA

problem #241

Aug 162020

Soul

  • 113,000 miles
At 113000 miles (13000 past warranty) the 2.0 liter gdi engine threw a rod through the engine block. No warning. Vehicle was accelerating from access lane onto freeway. Vehicle has been serviced regularly at local Kia dealership. Had reported on several occasions of a infrequent hiccup when accelerating. Upon research recall was issued for 1.6L Kia Soul motor because of the same problem. Debris had been left in engine at manufacturing causing engine to deteriorate and destroy itself without warning. Class action lawsuits have been settled for multiple Kia models from the same 2014 time period with the same problem. Resolution was monetary and extension of warranty to 120000 miles. We have spoken with Kia America and our local dealer. No assistance or recognition of the problem has been offered. This issue had affected numerous 2014 Kia Soul owners that have the same engine and no one is getting anywhere with the manufacturer. Please help us!

- Tempe, AZ, USA

problem #240

Aug 292020

Soul

  • 142,000 miles
Driving down the interstate at 70 mph when the check engine light started flashing and the speed declined down to 60mph, in an instant. Very dangerous and almost caused an accident as had vehicles behind me and they had to veer off to the side if the road to avoid hitting me. I was not breaking, not passing another car. My vehicle had a damaged catalytic convertor that was replaced under the recall. I was assured that there was no damage elsewhere, with this occurring now, I disbelieve that claim.

- Freetown, IN, USA

problem #239

Jun 012020

Soul

  • 80,000 miles
I first started noticing that my vehicle was burning oil faster than normal in Aug. 2018. I took it to midas to get my oil change and explained to them that my car was burning or leaking oil because I had to put more oil in my car. However there is no leaking no where. Midas told me to come in sooner for my oil change and that's what I did. Then in late part of 2019 and earlier 2020 I will be driving and my car would stall and act like it is going to shut off. In June 2020 I was driving on the highway and the car started slowing down and losing power. I pulled over and waited a little bit. I thank god I wasn't in an accident. My engine then started knocking once I got home and check engine light came on. The code was my O2 sensor. I got that replaced but my engine kept knocking. So I took it to fort wayne Kia be a two repair shops stated that it something wrong with the engine, and Kia dealership said it wasn't my engine knocking it was the catalytic converter that is bad and causing the knocking/noise. But that's part of my exhaust system and have nothing to do with the noise coming from my engine, and burning oil. Of course that piece supposedly isn't covered under my warranty. Kia said it was going to cost over $2000 to replace the part but never explained why my car is burning oil so quickly. I have purchased this vehicle brand new thinking I wouldn't have the same issues that come with buying a used car but nope. I need my vehicle to get around and work. Why isn't Kia understanding that in the 2014 Kia Soul + 2.0 liter there is a major malfunction that needs to be fixed.

- Fort Wayne, IN, USA

problem #238

Aug 072020

Soul

  • 117,450 miles
Driving down the highway and started stalling cutting out and loss of power it went into limp mode called our dealer they said to far away to tow take it to one closer so we took it to patterson Kia and told us it would be 5 weeks before they could put it on the computer and they didn't have a loaner so we are on a waiting list

- Iowa Park, TX, USA

problem #237

Jul 082020

Soul

  • miles
After owning and driving car for 2 years started losing power and developed a knock to motor. Always did routine oil change and maintenance at dealer with documents. Was told last oil change it was over qrt low on oil but no oil leak detected. Now knocking has gotten worse and only 60000 miles on it! need to expand the recall to include all affected engines! very bad design!

- Bartow, GA, USA

problem #236

Aug 232020

Soul

  • 87,700 miles
Car began losing power while driving (using cruise control) on busy highway (city, 4 lanes of traffic; 8/23/2020). Driver immediately stopped driving car and tried to find safe location to stop. Car started making loud noises from engine. Car was towed to Kia dealership (8/24/2020). Kia employee reported hearing the noise upon starting the car, and stated he knew immediately that a rod malfunctioned and oil leaked into engine. Kia did not do further inspection. Engine/car is totaled and cannot be driven. Kia quoted $7,400 repair. Said this was caused by lack of oil change from owner. Car has regular oil changes with paperwork to confirm user maintenance. Kia Souls with 1.6L engine have a recall for the same issue. Car's last oil change was approximately 2500 miles ago.

- Murfreesboro, TN, USA

problem #235

Aug 012018

Soul

  • 100,000 miles
The contact owns a 2014 Kia Soul. The contact stated that the vehicle had been burning excessive oil without warning. The contact took the vehicle to deland Kia (2322 S woodland blvd, deland, fl 32720) where she was informed that the oil was severely low and needed to be replenished. The contact informed the dealer that there were no warning lights that illuminated on the vehicle; she was informed by the dealer that the oil light would only come on if the oil was completely emptied. The contact was also informed that there were no oil or gas leakage in her vehicle and that there were no issues with her vehicle. The manufacturer was also notified of the failure and they informed her that there were no recalls on the vehicle. Upon investigation, the contact linked her failure to NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The vehicle had yet to be repaired. The failure mileage was approximately 100,000.

- Deltona, FL, USA

problem #234

May 252020

Soul

  • 140,000 miles
My wife and I are the formerly proud owners of a 2014 Kia Soul 2.0 our first Kia was a 1996 sportage, we bought it new at one of the first four Kia dealers in the us, bob lanphere in beaverton or. We have been Kia evangelists for many years. However, over some time, our 2014 Soul seemed to be slowly losing power, and also losing some oil between changes. We used it in town, rarely at highway speeds. I guess it is an example of slowly turning up the heat on the pot of water for the frog; but we just didn't pay much attention. We happened to take it to our mechanic to have the brakes done, he called up, said the brakes were ready but that the car had little power and asked 'how did we drive it like that?' he further volunteered that the exhaust emitted a metallic odor he associated with a dying catalytic converter, and that a clogged converter can significantly hamper the power. We were surprised to hear the news but the gentleman has proved his acuity and integrity a number of times over the years with other vehicles. We subsequently had the entire converter replaced with an aftermarket product for a "mere" 900 dollars. After the fact, we thought there was still some hesitation when acceleration was required, but it clearly ran much better. Then we found out about the 1.6 recall, and a class action suit for the 2.0! now we worry that if there is a programming issue it could damage another converter and even worse if the converter is not the instigator then the car might stop dead and/or catch on fire at any time regardless of a new converter. It runs very hot, and has less power than it should. Nobody can explain why the bad ECU programming would not effect the 2.0 engine's catalytic converter, we have asked the dealership and the Kia customer assistance center to explain the distinction both verbally and in writing with no real answer.

- Beverly Hills, TX, USA

problem #233

Aug 172020

Soul

  • 140,000 miles
Catalytic converters has gone bad over 350K Kia have been recalled for the same reason. My group of engines is not included in the recall, thousands of people have the same problem. Why is NHTSA not doing anything? I have no oil leaks, constantly having to put oil into the vehicle. I lost power on a 75 mph freeway Kia is being no help, a wider recall needs to be done on this vehicle this is a bigger problem for consumers than they are covering.

- Cleburne, TX, USA

problem #232

Mar 012020

Soul

  • 134,500 miles
Driving down the highway and engine died.

- Katy, TX, USA

problem #231

Aug 142020

Soul

  • 109,216 miles
Motor started making a rattle noise underneath car, the the oil light and battery came on and then I pulled over turned off and restarted made a knocking noise and vibrated and so called tow truck had it towed mechanic said it through a rod

- Gerald, MO, USA

problem #230

May 162018

Soul

  • 127,000 miles
The vehicle hesitated, smoke entered the cabin, and then the engine blew while traveling at speed on a 4 lane highway. Once pulled over there was oil leaking out of the engine and running down the highway.

- Industry, PA, USA

problem #229

Aug 072020

Soul

  • 130,000 miles
My daughter was driving her 2014 Kia Soul 2.0 gdi home from work this afternoon when she said without warning the engine hesitated then started knocking, she made it home but at great risk to her safety. I checked the oil and it did not show on the stick.I had to add 3.5 qts. Engine continues to knock very loudly and has no power. Oil was changed only two months ago.there are no visible leaks and there is every indication that the engine has burned the oil. After doing some research I see that there has been numerous recalls for Kia engines because of engine failure and oil buring. I don't understand why this particular engine has not been recalled" how many complaints does it take" now she has a undrivable car that is also not paid for. Warranty has also expired.

- Boiling Springs, SC, USA

problem #228

Jul 132020

Soul

  • 124,000 miles
My car burns oil bad. I have to put oil in it every 1500. Miles.it has cut off on many occasions, very dangerous.the check engine light comes on often when it gets low on oil, never the oil light. The car has 124,000. Miles on it, it scares me every day. I travel alot about 225. Miles a week. Is there any help ?? thanks [xxx]. redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)

- Greenfield, MA, USA

problem #227

Jun 012020

Soul

  • 118,000 miles
I have been having issues with the engine of my car. At first it had stalled out a few times, thought maybe it was my battery, so I got a new battery and still was not running right. It would have a hard time accelerating and all the lights on the dashboard came on, had someone look at that knows cars and has worked on them before and that the noise it was making, the clicking noise, was the starter. Well I got a new starter for it and still nothing. It would have a hard time acclerating, would make this clicking, ticking noise when you barely touch the gas pedal. Check engine light would stay on and the oil light would blink. Recently just had the oil change at a shop and they think it is the motor. Well had another person check it out and now they definitely think it is my exhaust camshaft. So now my car has been sitting in the driveway til I can get it fixed.

- Hutchinson, KS, USA

problem #226

Jul 282020

Soul

  • 82,000 miles
Car loses power while in the middle of driving. I have almost been in multiple accidents. Also the vehicle is burning oil and the engine makes noises. I have the 2.0L engine and my vehicle is doing the exact same thing that the 1.6L engine is doing and that is being recalled for these issues. This vehicle is not safe to drive and this is a problem with all 2014 Kia Souls regardless of the 1.6 or 2.0 engine.

- New Kensington, PA, USA

problem #225

Jul 262020

Soul

  • 82,420 miles
The engine is burning oil and the oil light will not come on. The car can have no oil and the light will not register it at all. Also the car has a problem accelerating. This is so dangerous. There are recalls on the exact thing on the other models of this car. The recalls should extend to all the 2014 Kia Soul vehicles due to them all doing the same thing and being unsafe. Car also wants to stall on occasion. I was driving and this happened. Plus the engine makes noise when idle.

- New Kensington, PA, USA

problem #224

Jun 202020

Soul

  • 170,000 miles
As with the 1.6 on the 2014 Soul, a rod blew through this 2.0 engine and killed it. The same exact issue with the 1.6, which was recalled. Just driving on the highway and it started to slow quickly and very erratic, while knocking loudly. Definitely a safety issue. Luckily it stopped running while on an off ramp to get out of highway traffic.

- Portland, MI, USA

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