10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
56,113 miles

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« Read the previous 20 complaints

problem #41

Jul 232018

Soul

  • 56,000 miles
The headlights on my 2014 Kia Soul started to flicker as well as the internal lights at the same time on the dashboard (speed, etc.). I normally keep the headlight setting on auto and I have had this vehicle for a little over 4 years never had an issue until now. I am paying to get the switch replaced in hopes it will resolve this issue, but it is dangerous problem because the headlights no longer just flicker they will go completely out some times which can be scary while driving at night.

- Cincinnati, OH, USA

problem #40

Jul 052018

Soul

  • 54,500 miles
While driving the car, the headlights intermittently will dim and brighten on their own. Sometimes turning off completely. Twice the dashboard lights have gone out completely as well.

- Pittsburgh, PA, USA

problem #39

Jul 202018

Soul

  • 73,000 miles
While driving at night, when the blinker is used, the headlights flicker and go out for a few seconds. Once you use the blinker once it will continue to do so for many minutes. This is incredibly unsafe. Upon research, it is a faulty wire that overheats the connector causing it become deformed. This is a safety issue and should be a recall asap.

- Irvington, AL, USA

problem #38

Jun 012018

Soul

  • 74,000 miles
I experienced headlight flickering and going off completely while driving on my way home from work the night of June 1, 2018. This alarming problem started without warning. After this incident and before my appointment at the Kia dealership on June 4, 2018, I started researching this problem and found technical service bulletin ele093 which I took to the dealership at my appointment. After my oil change, I was told no problem was detected with my headlights. I experienced this problem again last night (July 19, 2018) and needed a police escort to get home. This headlight problem is a product liability issue and a factory defect. It is an immediate threat to my safety and welfare and that of my passengers as well as other drivers on the roadway. I use my vehicle to get to my job at night and to Transport elderly patients for a variety of services, sometimes to the emergency room at night. In light of the threat of physical harm to myself and others, I have requested that Kia handle the cost of repairing this problem as soon as possible since this is not a problem associated with normal wear and tear.

- Durham, NC, USA

problem #37

Jul 192018

Soul

  • 74,300 miles
Was driving down back country highway where there are no highway lights when my head lights would turn off for a few seconds and then back on a couple of times. Then when I thought it was okay to drive, anytime I would use my blinker, all of my interior would turn off and on. This never happened to me until recently. I wasn't hitting any bumps when it happened, just highway. I was driving my kids back home from a weekend trip so it's not like I was close to home either which made it worse. About a year ago I did have my headlight wiring worked on after my left headlight would randomly work and not work on days and it turned out to by my wire burned. Kia fixes that problem but this headlight flickering at night is extremely dangerous and after researching it looks like there are many others who have experienced the same scary scenario with no good outcome from Kia. Just to add as well, I've been recieving numerous calls from Kia before this trying to buy my car back because it is in 'high demand', but after this happened it has came across my mind that they are just trying to buy them back to prevent liability on their part for not putting a recall out on the problem before something happens to someone and/or their family.

- St. Louis, MO, USA

problem #36

Jul 182018

Soul

  • 80,000 miles
Driving at night and the head lights randomly turn off and back on, sometimes judt for a second and sometimes longer.

- Rocky Point, NC, USA

problem #35

Jul 012018

Soul

  • 62,000 miles
The lights in my Kia Souls interior and exterior are flickering and going out completely sometimes. Very unsafe when I am already driving. Happens to my headlights and dash lights and interior roof lighting. It has also caused my lights to stay on sometimes and causes my battery to die. This has happened while the car is idle or driving or off completely when the doors are open.

- Wichita, KS, USA

problem #34

Jul 112018

Soul

  • miles
At night headlights and dashboard goes or flickers while driving down the road. Other people got the same problem of it happening. We all get told that they can't make the problem happen so they can't fix it.

- Dwight, KS, USA

problem #33

Jul 022018

Soul

  • 74,000 miles
2014 Kia Soul headlamps will randomly shut off and on while driving vehicle. When driving on country roads with no street lighting at night we must stop and play with the lights to get them to function properly. It is at the point where we can't drive the vehicle safely at night to avoid accidents. This has been happening for several weeks now even though I reported it as of 07/02/2018

- Pearl River, LA, USA

problem #32

May 052018

Soul

  • miles
My headlights go on and off at random. They will go off while driving. They flicker and then go off for a few seconds.

- Charleston, SC, USA

problem #31

Jun 082018

Soul

  • 57,590 miles
The headlight socket has melted and this causes the vehicles headlight on the driver side to go out without warning. This happened once before a few months ago and then happened most recently on 6/8/2018. We had to then drive to another location to get a bulb which did give us a headlight for now...but it will go out without warning again as it has done many times. This happens while driving and is not only unsafe but could cause me to get a ticket since it is illegal to drive without non-functioning headlights. Online research has indicated that many people with this particular vehicle have experienced issues.

- Kansas City, MO, USA

problem #30

Jun 052018

Soul

  • 35,000 miles
While driving ( in motion) at night on a major highway, using my low beam headlights and when using my left and right blinker, the headlights go out. This has happened to me twice now and to my son several times. This is very dangerous and will hopefully be corrected by Kia.

- Swansboro, NC, USA

problem #29

May 202018

Soul

  • 141,000 miles
While driving at night my headlights flicker a few times then completely go out. It's scary! they go back on shortly after but I'm afraid of them going out completely. I can't believe there is no recall on this. There are many reports of this online.

- Bellflower, CA, USA

problem #28

Apr 102018

Soul

  • 84,000 miles
The driver side headlight randomly goes off for days at a time then comes back on for a couple days then off again.

- Wesley Chapel, FL, USA

problem #27

Apr 122018

Soul

  • 95,000 miles
While driving our 2015 Kia Soul home at night on back country roads, the lights started flashing. Then they completely shut off. It continued to do this the whole drive home. This made a very unsafe drive home for our daughter. She had to pull over and call for us to come get her.

- Goshen, OH, USA

problem #26

Apr 062018

Soul

  • 56,700 miles
I have had to replace the driver's side headlight three times in the last 2 months. When replacing headlight I use gloves so as not to touch the glass. I researched this problem on the internet and notice that many owners are having the same problem. There should be a recall since this is a definite safety issue. Vehicle was moving when issue occurred.

- Orlando, FL, USA

problem #25

Mar 232018

Soul

  • 70,600 miles
Headlights flickered/ went out while driving at night on interstate. Had to break suddenly, rainy, had the wipers going, radio on, gps plugged in to auxiliary plug. 7pturned the nob on the steering column on /off, headlights came back on. Went to the next exit. Stopped at traffic stoplight, right blinker, foot on brake, took foot off brake to make right turn, made steering wheel turned to right, lights flickered again. Happened on 3-23-18 9:30pm. Took to my mechanic today 4-1-18 - tcb auto in dallas ga, battery fine, bulbs fine, fuses fine, 3 weeks ago had oil change, new tires. Could not diagnose it..advised me online many reports, even Kia doesn't know how to fix it, ifafter bulletin, no recalls yet...put in this report..

- Marietta, GA, USA

problem #24

Mar 262018

Soul

  • 41,000 miles
While driving my Kia Soul my headlights will switch completely off and it has became very dangerous especially when I am driving on dark back roads. I notice it happens when I put my signal light on and turn it seems that this may be a trigger to the malfunction. I have seen that other Kia Soul owners have been experiencing this same malfunction and I wonder why it has not been a recall. The lights will sometimes pop right back on but last night it blinked out for a minute and I had to put the high beam on. But all last night the high been seemed to not want to work so now it is dangerous to drive at night time.

- Metcalfe, MS, USA

problem #23

Mar 012018

Soul

  • 40,000 miles
I bought my 2014 Kia Soul used with one previous owner. As I was driving home on the freeway after purchasing it my lights began to flicker. At times they would go out for a few moments. I had to pull over and have my husband drive in front of me with our other vehicle in fear the lights would go out and I wouldn't be able to see the road ahead. I could of been in a serious crash. Also came home to a dead battery one day because my lights which were off when I left the house randomly were on when I got home that night.

- Hermiston, OR, USA

problem #22

Jan 122018

Soul

  • miles
Right headlamp began flickering while driving. It has since failed completely. Bulbs have been changed and the issue persists. Does not matter if vehicle is in motion or driving. Approximately 65000 miles.

- Tucson, AZ, USA

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