10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 56,113 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Since September 2015 the car Headlamps malfunctioned. I made several trips to the Dealer and was told they are not able to duplicate my complaint. Presently while driving the headlights will go off and by bumping the multi-Function light switch, they would come back on. Please see attached letter & service detail that was sent to Kia without resolution.
- Port Saint Lucie, FL, USA
My headlights flicker or shut off intermittently when driving at night. Sometimes it seems to be associated with using my turn signal. Sometimes it seems to be associated with going from dim to bright headlights. I took my car to the dealer who said that KIA has an extended warranty to cover this repair. But when the dealer's service department could not reproduce the situation in the shop, then said KIA would not pay for the repair. I contacted KIA consumer affairs and was given a case number (14989817). After two weeks I finally was contacted and the policy was repeated by KIA. I explained that the problem was intermittent but they would not do anything on their end because the dealer could not diagnose the issue in shop.
- Chapel Hill, NC, USA
Driver's side headlight flickering on and off at times. Inspected wiring and it looks like the harness socket is burning out. It looks like this is a common problem with this car and can prove to be a safety issue if your lights go out while driving
- Lubbock, TX, USA
2014 Kia Soul: Noticed some pretty dim headlights. In checking them out the lens over the headlight has orange peal cracking. On the inside. Took it to Kia dealer where I bought it with a 10 year bumper to bumper insurance policy. They told me it is not covered. To go ahead and call myself and find out. Still waiting for an answer. This is a definite safety issue. I only have 35,112 miles on it. Not happy...
- Ramona, CA, USA
My dash lights would flash bright and dim randomly while driving at first. A few weeks later my headlights would flicker from high beam to low beam and dash lights would still flicker. Now about a month into this my headlights still flicker but they have even turned off all while driving and I was told my brake lights go off as well, dash lights still flicker and my a/c will not work/blow randomly so it seems to be involving electrical.
- Spring, TX, USA
The vehicle had a strange smell ever since we got it a few years back. Earlier in the month, the headlight and dashlight would flicker with the turn signal. We looked it up and set up an apppointment with a local Kia dealership for recall on this issue. Then this week, the engine suddenly quit while the car was parked. The vehicle wouldn't start at all. Kia was notified and they said that there was another recall on engine SC200 on this vehicle that was just announced earlier this year. Online lookup also revealed that the smell issue can be from burning oil or a leak into catalytic converter. Other Kia cars from the same years have also said to have had these issues. Then an OBD II check showed the codes 7E8 and 7E9 which has been noted online by other customers as engine problem recall for which Kia has replaced their engine free of charge.
- Loma Linda, CA, USA
In the past year from Feb last year till today I have bought 2 set of lightbulbs. The 1st set lasted a year the 2nd set I bought 2/1/21 and it just burnt out again. I am not buying cheap bulbs either.
- Lakeline, OH, USA
Knocking noises for long time. Scraping noise. Lighting dim and flases. Noise tunnel causing auditory hallucinations. Burning smell. Leaking oil
- Vallejo, CA, USA
The contact owns a 2014 Kia Soul. The contact stated that the vehicle headlights failed to illuminated while driving. The contact noticed that the headlights connector melted. The vehicle was taken to Kia of anderson, 5281 us-76, pendleton, SC 29670, and was diagnosed that the headlights connector needed to be replaced. The vehicle was not yet repaired. The contact also mention that the hight and low beam would intermittently illuminated. The contact also mentioned that they constantly had to replaced the bulb. The manufacturer was made aware of the failure and referred the contact to NHTSA. The failure mileage was approximately 136,000.
- West Union, SC, USA
At acceleration suddenly bogged out. Turns out to be the 02 sensor and catalytic converter over heated, burnt out newly replaced spark plugs. This is the second set of O2 sensors replaced. Master mechanic says all due over heating from exhaust.
- Lexington, TX, USA
When using a turn signal with the headlights on, once the turn signal releases, the headlights will flicker and often go out completely. This happens in town, and at highway speeds. It is dangerous at night, when the headlights are necessary.
- Volga, SD, USA
The headlights of my 2014 Kia Soul have been flickering on and off while driving or stationary. This has been going on for a few years now. It has been taken into a dealership but after being charged the 80$ diagnostic fee, I was told the issue is due to a defective negative battering terminal connector. The issue is still ongoing even after replacing the negatve battery terminal. This is the most common complaint with this manufacturer. When is Kia going to acknowledge the issue and do a recall?
- Fayetteville, NC, USA
Headlights flicker or go off with no warning. In addition, all interior lights and displays flicker at the same time. This has happened both while vehicle is in motion and stopped. The radio and cooling/heating system do not appear to be impacted. This has happened repeatedly, and tonight they went black and stayed off until I pulled over and turned off my car, then started it again. I was nearly rear-ended. The dealership is not returning my calls to tell me if this is something that is under an extended warranty, under recall, or my responsibility.
- Cedar Rapids, IA, USA
The headlights on my 2014 Kia Soul flicker when turned on. This mainly happens when I use the turn signals. This is definitely a safety issue and should be a recall remedied by Kia. They are aware of the problem and have so far only issued a service bulletin..
- Sheboygan Falls, WI, USA
If you turn on the headlights they lights will flicker on and off and sometimes just go off without warning which at night can be very dangerous and scary. The vehicle is in motion while doing this and it can be on city street or highway and also happens when turning or just going straight
- Creve Coeur, MO, USA
Headlights on the lights start flickering when I begin to pullout into the main street.went to turn and had the turn signal on and headlights starts flickering again. Told my son he said it happened to him several times about a week ago.
- Louisville, KY, USA
When using the turn signal, the headlights will flicker or go off. In addition, all interior night lights and displays go black. This happens both while in motion and while stationary. The radio and speedometer do not go off so this is only noticeable at night but this is when the headlights are really needed. This has happened repeatedly.
- Ankeny, IA, USA
Driving at night with head light on. Used turn signal and when turned corner, dash board lights started blinking on and off and head lights went off then back on two or three times. This has happened now three different times. It doesn't matter which way the blinkers are signaling, the lights in the dash flicker and the head lights go off and on.
- Golden Valley, AZ, USA
It does this stationary and in motion lights go off and sometimes flicker when turning of turning signals
- Mcewen, TN, USA
- Cope, SC, USA