6.0

fairly significant
Typical Repair Cost:
$600
Average Mileage:
11,700 miles
Total Complaints:
3 complaints

Most common solutions:

  1. not sure (3 reports)
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This problem may be covered under warranty. Ask your Kia dealer.

problem #3

Jan 012019

Soul 2.0L

  • Automatic transmission
  • 30,000 miles

Occasionally the Kia Soul does not start, but moments later the car starts fine. One time at roughly 40 mph, the car died while at speed. Everything went dead the check engine light came on and the car drifted silently to the side of the road. Moments later the car started just fine and the engine light went off and I continued on with my journey. Recently the car broke down at a gas station for 20 minutes then started up again as if nothing has happened. I took it to the dealer. Dealer said I had a shorted out battery but the alternator was fine. I believe this problem to be the symptom of a larger electrical problem. Reason being, even with a dead battery the car should still operate while driving. It might not start again, but never have I heard of a bad battery taking out a car at speed. Dealer was very tight lipped and pretended that they had never heard of any electrical issues with the Kia Soul and insisted my battery had a short in it. Biggest recall in Kia history is electrical related and I believe my car should be recalled before it catches fire. I believe this is how all the Kia car fires start, something isn't right in the electrics.

- Eric W., Baltimore, MD, US

problem #2

May 052016

Soul Plus

  • Automatic transmission
  • 3,800 miles

click to see larger images

not starting

Since May I have gone out in the morning to find a dead car. It's not the battery. Codes at the dealer don't indicate any issues or draws from the battery. 5 months later and the car is still not starting. It's been towed and jumped over 6 times. Is this a lemon? I now have 7,800 miles on this 2015 car and the issue started at about 3,800 miles. I'm at a loss of what to do. Is there anything anyone can recommend? It's a mystery and I don't feel safe driving this car because it will die.

- Lori S., Federal Way, WA, US

problem #1

Mar 142015

Soul

  • Automatic transmission
  • 1,243 miles

I have shut down four times on various occasions. Each time my vehicle was wrecked and checked and I given the assurance that the problem was rectified, the fuel pump was changed twice that did not help. I also had problems with the fuel gauge giving incorrect readings. I was told that the vehicle needed an upgrade. This was done and I shut down a fourth time only to be told that there was a wiring problem it was not grounding properly. I have reached the last straw with that vehicle and I told the dealer that I am refusing to take the vehicle.

- Janice D., Couva, Trinidad and Tobago