The contact owns a 2015 Kia Soul. The contact stated that the vehicle stalled on two separate occasion while driving 35 mph. The contact also stated that while at a stop light and attempting to proceed while making a left turn, the vehicle failed to accelerate. The contact stated that she waited ten minute to restart the vehicle and was able to drive normally. The contact also stated that on another occasion when the vehicle was in the driveway, the vehicle was shaking and making a knocking sound. The contact stated that when she released the brakes, the noise would stop but when the vehicle stationary, the sound recurred. The contact stated that recently the check engine warning light illuminated twice. The vehicle was towed to berwyn Kia (7050 ogden ave, berwyn, il 60402) where the repair of an unknown recall was completed. The vehicle was not repaired. The manufacturer was made aware of the failure but did not assist. The failure mileage was approximately 123,947.

- Steger, IL, USA

The contact owns a 2015 Kia Soul. The contact stated while attempting to reverse out of a parking spot, the engine started knocking. The contact stated that the check engine warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 19V120000 (engine, engine and engine cooling) however, the VIN was not included. The vehicle was towed to the local dealer trophy Kia of carson (22020 recreation rd, carson, ca 90745, (424) 306-3311) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 120,000.

- Canoga Park, CA, USA

The contact owns a 2015 Kia Soul. The contact stated that while driving she noticed that the vehicle was not accelerating on the highway. The contact pulled over and had the vehicle towed to the dealer jones Kia (2001 bel air rd, fallston, md 21047, (410) 877-1700). The check engine light started to flash before the vehicle was towed. The dealer diagnosed the issue and stated that the engine had lost all of the oil and caused major engine rod bearing damage. The contact was informed that the engine needed to replaced. The contact called the manufacturer and filed a claim. The manufacturer stated that the dealer would be contacted. The manufacturer would determine if the vehicle was included in an upcoming recall and determine if financial assistance would be provided. The vehicle was not repaired. The failure mileage was 115,000.

- Fairfax, VA, USA

The contact's wife owns a 2015 Kia Soul. The contact stated that the contact took his vehicle in for a recall repair. The NHTSA campaign number: 19V120000 ( engine, engine and engine cooling) was completed at the dealer hollywood Kia 6011 pembroke rd, hollywood, fl 33023 (954) 967-5665 for the issue with the catalytic converter. The engine was also damaged but the dealer refused to replace the engine because they said they found no code indicating damage. They also stated that the vehicle had a rebuilt title eventhough the owner bought the vehicle brand new. The vehicle had been involved in a crash and the insurance company declared it totaled. There were no injuries and and a police report was filed. The vehicle was towed from the crash site. The vehicle was rear ended with damage to the rear bumpers and trunk. The contact had to sign off on the vehicle having a rebuilt title in order to receive a settlement check to repair the damages. The manufacturer gave the contact a case number. The contact stated that the recall indicated that the engine should be replaced along with the repairs to the catalytic converter but the dealer refused to honor the engine damage portion of the recall. The vehicle was unrepaired. The failure mileage was 94,000.

- Miami, FL, USA

The engine developed a rod knock.. napleton Kia in elgin, il has said there is no recall for this vehicle. The vehicle was cruising at medium speed when the engine knock developed. Very noticeable when revving the engine.

- Algonquin, IL, USA

The car broke down while driving on the highway. The car began making a loud noise and began shaking and then just shut down. The car was towed to a local Kia dealership. Service representative determined that there were multiple holes in the engine block and damage to the cylinder head. Service department requested and received authorization for short block and cylinder head replacement. Kia Soul was just five years old, had fewer than 50,000 original miles on the odometer, and was maintained regularly.

- Evanston, IL, USA

My 2015 Kia Soul stalls and won't pass 45 mph I was at the turnpike when it happen. I also know people with the same problem and that there was a recall on the catalytic converter. But when I look up for my car its says I don't have a recall. Why isn't there a recall for this?

- Saint Cloud, FL, USA

The contact owns a 2015 Kia Soul. The contact stated that the vehicle was repaired in June of 2019 under NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The contact stated while driving approximately 40 mph, an unknown warning light was illuminated. The contact pulled to the side of the roadway and called the local dealer prescott valley Kia (5600 market St, prescott valley, AZ 86314, (928) 759-5600) whom advised him to drive the vehicle to the dealer for a diagnostic test. The vehicle was taken to the dealer and was diagnosed as a failed catalytic converter. The vehicle was not repaired. The manufacturer was informed of the failure. The dealer opened and closed the case since the vehicle had already been serviced under the recall. The failure mileage was approximately 125,000.

- Dewey, AZ, USA

My vehicle has been having issues with the engine for months now. I have had to have parts replaced that clearly are related to the engine, can not drive it after having it towed to the Kia dealership. They corrected two recalls, but did not check for problems with my engine. They did a dx test however did not drive it to clearly see it still has same issues as when I brought it in, but worse than before now. My vehicle is part of the campaign 20V750 with code SC200. My vehicle is also burning oil, two times I was told by a mechanic that they are sure it has to do with engine issues. I called them back and addressed my concerns after leaving with it the same problems as before and was treated as if I was making up the issues I am having with the vehicle. Due to I am the 2nd owner they did not want to use my warranty I have on the engine to repair or even check into the engine for problems. Now I am having to wait until the manager comes back to work in two days to get a resolution, I can not afford to keep paying for tow charges for the 2nd time.

- Mount Juliet, TN, USA

No pressure to cylinder 2.

- Baraboo, WI, USA

Internal engine noises, no engine codes or idiot lights of any kind.

- Las Vegas, NV, USA

We had a recall so we brought our Kia Soul 2015 to be repaired. They had the car for a month. When we got the car back it wasn't the same, the engine light came on. We called them again they said it was normal and our car was fine. We kept calling them the it wasn't. we were going to nh for a family reunion and bring his daughter back oo. They said that they needed to see the car onnly when the light was on, it always came on at odd times. But they assisted it was fine to go up North, well when we hit mass. The car blew it's engine. They ried to say we had no oil in in, my husband changed the oil before weleft and everything that the recall said would happen did happen.. the car was left in mass at tewksbury Kia and Kia would not fit the bill. So we have no car since we were in financial stress. I have no car they came and took from us. And I still have to pay even though I had the insurance were something happen it get paid off. So on a main highway our car died in the flow of traffic the scarcest thing in the world. Had to get a hotel, rental loss of work and had to depend on neighbors for a ride to work, I loved our car. Bryan Kia in leesburg fl didn't do us right or Kia we did our part they didn't, I have the repair bills at home, at work just found this site. Please help

- Leesburg, FL, USA

There are no oil leaks but the oil kept measuring low. Now there is this metal on metal sound coming from the engine. The vehicle was in motion at the time the metal sound was noticed.

- Wade, NC, USA

After oil change my engine will burn all of its oil up within 2000 miles without any check engine light, warnings or leaks. This occurs when vehicle is in motion. This can result in engine lock up causing incident. I began noticing this issue in June of 2019 and was not sure if the oil filter had become loose or what? I did get under the vehicle and inspect for leaks to find none. Since several oil changes leading up to now the vehicle continues to burn all oil within 2000 miles before nxt oil change. I was also sure to check engine oil after each change to be sure engine oil was in fact full.

- Okc, OK, USA

The contact owns a 2015 Kia Soul. The contact received notification of NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The contact stated while driving 35 mph, the engine experienced a misfire and the vehicle loss motive power. The check engine warning light was flashing. The vehicle was taken to bruce walters Ford Lincoln Kia (302 S mayo trail, pikeville, ky 41501, (606) 444-2200 to be diagnosed. The contact was informed that there was an oil leak on the oil pan cover. The contact stated that the catalytic converter was previously repaired by an independent mechanic. The vehicle was taken to an independent mechanic where the contact was informed that the spark plugs and ignition coils needed to be replaced. The manufacturer was informed of the failure. The failure mileage was 98,000.

- Isaban, WV, USA

The contact owned a 2015 Kia Soul. The contact stated that while driving at 45 mph, the vehicle stalled as the check engine warning light appeared on the instrument panel. Soon after the stall, the contact noticed that a white smoke began to emit from vehicle. She immediately exited the vehicle as the engine soon caught on fire. The fire department was called and the fire was extinguished. A fire report was filed at the scene. No injuries were reported due the failure. Due to the fire, the vehicle was towed to an independent mechanic and was destroyed. The dealer nor the manufacturer have yet to be made aware of the failure. Upon investigation, the contact discovered NHTSA campaign number: 20V750000(engine) which she linked to her failure; however, her vehicle was not included in the recall. The failure mileage was approximately 115,000.

- Evansville, IN, USA

I was driving on a one lane road inclining when loud noise started coming from the engine. When I found a safe place to pull over, as I pulled over, the engine malfunction light eliminated solid. I had the car towed to my mechanic who told me I needed a new engine. I then towed it to Kia, and was told by Kia that the engine threw a rod. Was told that there was so much metal shavings in the oil pan, the pan was replaced. There was no oil on the dipstick at breakdown. Kia told me it was because all the oil had burnt up. 30 days prior to breakdown I had a software update done to the eui, which update was to alert prior to rod end bearing failure. I provided all oil maintenance records to Kia and they replaced my engine free of charge. It took 6 weeks to complete..

- El Cajon, CA, USA

When I go to come to a stop at a stop light or stop sigh, sometimes the engine will stall out and all power is lost. The have to turn the car off completely and restart it. Then it drives fine again until I come to another stop. It doesn't happen all the time but it happens alot.

- Nashville, GA, USA

Driving on a city street and car engine light began to flash rapidly then my car started jerking and hesitating when coming to a stop

- Newport News, VA, USA

Iin August while driving, my oil light flashed briefly and then went out. When I pulled into my driveway I checked my oil and there was barely any oil in the car. Based on my millage I was not yet do for an oil change and had not seen any indication that I was leaking oil ( not spots in driveway) I added oil and took the car to the dealership who did an oil change and began oil consumption tests. Engine is making a knocking noise constantly and rattling noise when decelerating.oil is not leaking on ground but car is consistently losing oil. Idles rough. I have already completed 3 oil consumption tests with Kia dealer who stated that there is a known issue with the 3rd cylinder rod bearing in these engines, just waiting for my diagnostic appointment.

- Elkton, MD, USA