December 2018 engine light come on 99,000 miles have engine light check code P0420 week later light off.had a oil change done 103,37 two week later add 3 qt of oil.every time I do a oil change week or two add 3 qt of oil.took it to Kia in Feb they say I need a new cat converters.month later I get a recall on this car.I have my oil change recipe

- Sanford, FL, USA

Oil leak that resulted in engine knocking noise

- Severna Park, MD, USA

The contact owns a 2015 Kia Soul. While driving various speeds, the contact noticed the vehicle was not operating normally. The contact checked the oil and noticed that she was missing two quarts after the vehicle just had an oil change. The following day, while driving 50 mph, the engine began to stall without warning. The contact pulled the vehicle over to the side of the road and had it towed to her home. The contact's husband removed and replaced the battery, while attempting to restart the vehicle, it began to smoke. The vehicle was towed to napleton river oaks Kia (1951 river oaks dr, calumet city, il 60409, 708-888-1069) where the contact was informed that they would perform a diagnostic test on the vehicle. The contact was then informed that the engine was locked and a repair estimate was provided. The contact reached out to the manufacturer and was informed that the vehicle was not under warranty and that there were no recalls. The vehicle was not repaired. The failure mileage was 85,323.

- Calumet City, IL, USA

The contact owns a 2015 Kia Soul. The vehicle lost motive power while driving the contact was stranded the vehicle had to be towed; damage to the engine while driving at approximately 65 mph, without warning the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 19V120000 (engine, engine and engine cooling). Neither the dealer nor the manufacturer was contacted or notified of the failure. The approximate failure mileage was 108,000.

- Palatine, IL, USA

The contact owns a 2015 Kia Soul. The vehicle stalled while driving with accelerator depressed the contact was stranded until the vehicle was towed the contact believes the engine was damaged due to knocking sound the contact stated that while driving at approximate 50 mph, while attempting to pass another vehicle, the accelerator pedal was depressed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a safe location. The contact was able to then restart the vehicle after a jump start however, there was an abnormal knocking in the engine. Additionally, the vehicle was only able to be operated at a reduced speed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was then towed to safford Kia of fredericksburg located at 5204 jefferson davis hwy, fredericksburg, va 22408, (540)891-7400. The contact was informed that the engine experienced a failure due to the camshaft bearing wear. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The manufacturer was contacted and informed of the failure, case number: 13339709. The approximate failure mileage was 133,000.

- Lorton, VA, USA

The contact owns a 2015 Kia Soul. While driving 40 mph, the vehicle began to overheat and the check engine warning indicator illuminated. The contact pulled over and shut off the vehicle to allow it to cool off. The contact was able to restart the vehicle and drove to courtesy Kia of brandon (9205 E adamo dr, tampa, fl 33619, 813-579-5942) where it was diagnosed and repaired. The repair specifics were unknown. The contact paid out of pocket for the repairs. Soon after the repairs were performed, the failure continued on multiple occasions. The contact took the vehicle back to the same dealer approximately four times for various engine defects. Recently, while driving 65 mph, the contact heard noises coming from the engine and the check engine warning indicator illuminated. Moments later, the contact heard a loud boom coming from the engine and the vehicle began to stall. The contact pulled off to the shoulder and took the vehicle back to the same dealer. The contact associated the failures with NHTSA campaign number: 19V120000 (engine, engine and engine cooling). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 60,000.

- Valrico, FL, USA

Takata recall the vehicle will be stationary and mobile while stationary the vehicle will inch forward then jerk forward and while I'm going slow is will keep jerking forward. It happens on any road whether it be the highway or a town street. After I get gas and try to turn the car back on it won't start but the car will turn on and when that happens all the warning lights turn on until I turn the

- Anamosa, IA, USA

I currently am on my fourth catalytic converter. My car has 240000 miles and my dealer informed me they were to only update a program and replace the converter. I let them know about the engine noise and they replaced the converter and it was making the same noise at 80000 miles when they replaced it the first time.even after I left the dealer at the first replacement I had to return the next day after picking my car up from morgan auto group. This recall has permanently damaged my car I was lead to believe I just needed the converter replaced again and again. Finally when I received the recall letter I was convinced my car would finally be repaired properly. It was stated in the letter my engine would be replaced if need be. The dealer repeatedly explained they were to complete the system upgrade and replace the converter and nothing more. Even after I had a diagnostic test done they could only tell me I had to replace my fuel injectors at a price of $1200 so I had them replaced and still my engine runs as described in the recall with damage to the pistons or another issue. I am hoping to have this issue resolved as I and my family rely on my vehicle.

- Lake City, FL, USA

I bought my 2015 Kia Soul + brand new. I did all my own service work and kept up with maintenance as required. At around 100K the motor started using about 1 quart of oil every 1,000 miles. At 122K, while driving at 40mph on a highway the engine became very loud and and as I decelerated, the oil light flickered on. I shut it off and called a tow truck. The oil level was less than a quart low at that point. We checked codes and they were cam and crank sensors out of alignment. We pulled the valve cover and found a very loose chain. To be safe we also pulled the head. Number 3 cylinder piston was loose. The rod bearing was destroyed (melted right to the crank), all other bearing looked very good, with little wear. Called Kia and was told it was out of warranty. Spent over $3,000 for a new short block with no help from Kia.

- Lost Creek, PA, USA

Driving on a city street at about 35 mph, the engine began rapping with no oil light warning. Stopped the car, the oil light finally went on, no oil was leaking, but checking the oil level revealed there was no oil in the engine. The engine is a total loss.

- Tyrone, PA, USA

Purchased used with approx 30K mi from Kia dealer. Had oil changed approx every 4K mi. Had oil changed at 131,157 mi on 5/9/2019. On 6/28/2019, was driving on interstate and engine started making terrible noise with severe syncopated vibrations and saw some smoke/steam coming from right (passenger) side of hood/engine. Pulled over at immediately available off ramp. Mileage was 135,191. Mechanic said engine needed to be replaced and problem was likely caused by some aspect of the variable valve timing not actuating in order to properly tension the timing chain. Towed vehicle to Kia dealership and they confirmed engine needed to be replaced. We drove the car regularly for 100,000 mi with no mechanical problems at all, maintained it faithfully, and it failed instantaneously. That indicates a design flaw. If I had been traveling in traffic, the sudden loss of power could have been injurious or fatal.

- Durham, NC, USA

2015 Kia Soul 2.0 L engine. Engine failure at 83,000 miles. Driving home from work the engine started ticking, within 1 mile it started knocking. I went to pull over in a safe spot off of the road. Before I could pull off the road the engine stalled. I put the vehicle in neutral and coasted off of the road. It would not restart as the engine was seized. The vehicle was towed to a Kia dealership in longview Texas - peltier Kia. The vehicle has been well maintained with all service and oil changes performed at manufacturer specified intervals.

- Quitman, TX, USA

The contact owns a 2015 Kia Soul. The contact's son stated that the engine made an abnormal knocking and clunking noise, which was a distraction. The vehicle was taken to sons Kia (100 sons dr, mcdonough, ga 30253, (678) 619-1393) where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000.

- Griffin, GA, USA

The contact owns a 2015 Kia Soul. The contact stated that the engine was faulty. While driving, the vehicle decelerated and lost power. The contact pulled the vehicle over onto the road shoulder and could not restart the engine. In addition, the check engine warning indicator illuminated. The vehicle was towed to an independent mechanic who stated that a new engine needed to be installed. A new engine and catalytic converter were installed. The manufacturer was made aware of the failure and did not assist. The dealer was not contacted. The failure mileage was 122,000. The VIN was unknown.

- Greensborow, NC, USA

The contact owns a 2015 Kia Soul. The contact stated that while driving at various speeds the vehicle would randomly stall however, moments later the vehicle would restart. The contact also, stated that the vehicle has failed to start on several occasions. In addition, an electrical burning odor was present inside the cabin as well as a humming and a clicking sound was audible coming from the dashboard. No warning lights were illuminated. The battery was replaced but the failures continued to occur. The vehicle was towed to the local dealer sun trip Kia (6263 South lumber blvd, St. Louis, mo.) but the cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 54,000.

- Hillsboro, MO, USA

The contact owns a 2015 Kia Soul. The contact stated that while, driving up hill at 65 - 70 mph, the vehicle overheated and smoke emerged from the hood. The check engine warning indicator light was flickering. The vehicle was taken to an independent mechanic who stated that there was debris in the engine. The vehicle was then towed to garden grove Kia (13731 harbor blvd, garden grove, ca 92843) where it was diagnosed that there was a hole in the side of the engine block but, was not repaired. The contact received NHTSA campaign number: 19V120000 (engine and engine cooling). The manufacturer was contacted who stated that the vehicle was not covered under the warranty nor the recall notice received. The failure mileage was 118,000.

- Oakland, CA, USA

2015 Kia Soul with 2.0 nu motor. Got a call back from dealership and 1 1/4 quart is normal consumption according to Kia. Filed a complaint with BBB and the reply was the typical from what I have seen. They will be happy to talk too me. It's the typical runaround and I feel they are waiting for NHTSA to give findings of investigation before they do anything. Fast forward. My wife and I purchased a 2019 Kia optima ex. Only with the help of this website fine out there is now an investigation into the airbags which was intimidated before the purchase of the vehicle. The dealership should let the owner know of the investigation and let the consumer decide after that. At this point I will never purchase another vehicle from Kia. They have deceptive business practices and warranty. This incident happened in late July or first part of August.

- Clear Spring, MD, USA

I have always taken excellent service care of my Kia Soul, now it has about 72K miles on it. I was driving and heard some knocking noises, a whooshing sound, and the engine warning light came on. I pulled over and checked the oil, and it was about 2.5 quarts low with no apparent leaks. I had the car towed to our independent mechanic. He inspected the car for repair needs and service estimate. Found the vehicle had dropped a valve, had a broken piston, and a rod bearing was sprung on the crankshaft. He is going to try to repair, but stated if he couldn't repair then we would need a new engine. He stated he had checked with Kia, and they were no longer making engines for this particular year/model, so we'd have to find a used motor. Of course, I'm upset because there does not seem to be any cause as to this failure. I did some online searching and found recall SC176 which stated that the engines involved with this recall may experience internal damage to the pistons and connecting rods due to a concern with exhaust temperatures. If so, that would explain the oil loss/burn. However, my car VIN is not being included in this recall. Again, I'm very unhappy because, until this happened, I've not had any problems with the car. If I had driven the car any more, it could have caught on fire or stalled out, or both, and I could have been in an accident. Would someone please look in to this? I think the recall SC176 needs to be expanded to include 2015 Kia Soul + with this engine. Thanks in advance for getting back in touch with me.

- Charlotte, NC, USA

2015 Kia Soul. Consumer writes in regards to issue within the engine compartment which resulted in a vehicle fire. The consumer stated the vehicle sat untouched, on the dealerships parking lot, awaiting engine replacement for 2 days when it suddenly erupted in flames.

- Toms River, NJ, USA

Went to Kia dealership for oil consumption test on 2015 Kia Soul. Vehicle has used 1 1/4 of oil in about 3500 miles. First time the Kia tech said to check PCV valve which was fine. At third time with 3/4 consumption Kia didn't say to check anything else. Asked what was going to be done because the motor will not fix itself on 8/1/19. As of today called the dealership and no answer, Kia is not honoring there alleged 10 year 100,000 warranty. I feel they have told there dealerships not to do any motor warranty work until investigation is done leaving consumer in limbo.

- Clear Spring, MD, USA