The engine has sounded bad for a year or more and it's been consuming oil at a rate of 1/2 to 1 quart per month despite having only 80,000 miles on the vehicle. For the past couple of months the vehicle has increasingly struggled to maintain speed on the highway or to climb hills. The engine has to rev well higher than normal and it's loud. I've also found oil slicks in the garage for the first time. Three weeks ago, on Interstate 64 near Cross Lanes, WV the vehicle lost the capacity to continue down the highway. I had to pull over just after the crest of a hill and was stuck there in a scary situation for about 40 minutes. The dealer there in WV says the catalytic converter has failed and it will be $3500 to fix it. At no time has the check engine indicator activated. The manufacturer says my VIN is not included in NHTSA CAMPAIGN NUMBER: 19V120000. The dealership in Columbus, which I has spoken to last summer told me the engine, which has seem troubled to me for a year or more does not, at least yet, qualify for remedy under NHTSA CAMPAIGN NUMBER: 20V750000. At last contact the manufacturer is looking in to authorizing out of warranty assistance, but there are no guarantees and we may very well be on my own when it comes to remedying these serious and expensive problems with the 2015 Kia Soul.

- Plain City, OH, USA

Recall for catalytic converter failure not fixed. Dealer claimed to fix but lied. My catalytic converter is failing and Kia refused to fix it with previous recall appointments. Now it could result in major engine or a fire. Took it in multiple times and dealer failed to resolve the issue. A year later and my car won-??t go over 40 mph.

- Kansas City, MO, USA

Vehicle emissions test failure P0420 catalyst system efficiency below threshold bank 1 this is the 3rd failure for the same reason and the part has been replaced twice. Once under warranty and a second one in December 2022. Kia hasn-??t done anything to fix the problem, and is opting for a catastrophic failure and possible harm to myself and family. Please help

- Elkridge , MD, USA

The contact owns a 2015 Kia Soul. The contact stated while driving 60 MPH, the vehicle would not properly accelerate with the check engine warning light illuminated. The contact pulled over on the side of the road and shut off the vehicle. The contact waited until the vehicle cooled down and the vehicle was restarted; however, the vehicle was not operating normally. The vehicle was taken to an independent mechanic who determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 119,000.

- Cleveland, TX, USA

The contact owns a 2015 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle started overheating and the vehicle lost motive power. The contact was able to coast to the side of the road and saw smoke coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to the dealer, who determined that the vehicle had experienced engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired, but the failure reoccurred. The contact related the failure to NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling) and the VIN was included; however, the dealer declined the repair. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 112,630.

- Jacksboro, TX, USA

illuminated check engine and oil pressure warning lights with stalling at higher speeds. Last incident car stalled on freeway while driving up a steep grade. This incident put me at risk for injury due to the traffic and location incident. Afterwards when starting the car again there would be a severe shaking and excessive smoke coming from engine and exhaust pipe. I initially had a mechanic from MIDAS inspect the car. The engine was leaking oil and mechanic had suspicion that there was a fuel leek. do to the danger of these malfunctions the mechanic suggested we have KIA deal with it directly

- Woodland Hills, CA, USA

The contact owns a 2015 Kia Soul. The contact stated while driving 45 MPH, there was an abnormal sound coming from the rear of the vehicle. The contact stated the vehicle started shaking and inadvertently lost motive power. The contact stated that the vehicle restarted and driven to the dealer to be diagnosed. The contact was notified of the catalytic converter failure and excessive oil consumption. The contact was informed that the catalytic converter needed to be replaced. The vehicle was not repaired. The contact stated that there was an unknown recall for the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,500.

- Salinas, CA, USA

NHTSA recall for reference number 19V120000. Engine and engine cooling exhaust system: Emission control: Catalytic convertor and my Kia Soul 2015 did not have this changed out. Kia is saying that is is not a recall but this issue is a recall because if my car blows up and some one dies I am sueing Kia for this issue/

- Aiea, HI, USA

Yes before my car went to limp mode on the interstate it stalled several times and had a flashing gear wrench sign flash several times.I looked for recalls after telling the dealership what happened, and all the did we was update the flash on the ECU. I had a local manager from midas in Decatur tell me that this 2015 model 1.6 liter engine were catching fire from an intake manifold malfunction to the engine and out the exhaust system. I really feel like the dealership should of replaced all of this or gave a total new replacement vehicle and or replaced my engine. They fixed nothing but charged me over 2 thousand dollars to fix the check engine light repair that didn't come on until they flashed my ECU. My vehicle still stalls and makes a funny loud rattling noise every time it starts to ingage in driving or downshifting as I decrease my speed to come to a complete stop. It uses more oil and gets hotter than any other vehicle I've ever owned. I really need this investigated and would like to be reimbursed for the pain and agony of this whole vehicle buyimg.experience.the kia corporate office actually sent me am extended warranty for 150 thousand miles but to be honest I don't think this motor has that much life in it because of the prior damage done by the 3 recalls. Thanks sincerely please help.

- Columbus , GA, USA

Catalytic Converter problem

- Augusta, KY, USA

My 2015 Kia Soul Plus 2.0L at 97,400 miles has had the catalytic converter fail. This is the exact same problem for the recall of 2015 Kia Soul 1.6L. I have additional engine issues, which the dealership denies are under warranty or engine recall. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.

- Kansas City, MO, USA

This would be the third time of car breaking down without any warning. When there is a problem with the car there is never no indication that there are any problems. No warning lights, no nothing car just breaks down.

- Maple Grove, MN, USA

Engine burning oil so much that it destroys the catalytic converter leaving me stranded middle of a highway.

- Lufkin, TX, USA

My vehicle is a 2015 Kia Soul. I went to a local auto repair shop, at around March 2023, for the check engine warning light being on, which then revealed the P420 code of a defective catalytic converter. No malfunctions or incidents have occurred, while my vehicle had the defective catalytic converter. I notified the closest Kia dealer of the failure and I was informed that my vehicle was not included in the NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer was contacted and made aware of the failure, but no assistance was offered in answering why there are no open recalls under my vehicle-??s VIN. My vehicle was repaired and returned to me, but no recall eligibility meant the catalytic converter replacement was payed out-of-pocket. The failure mileage was approximately 126,000.

- Bluffton, SC, USA

The contact owns a 2015 Kia Soul. The contact stated while driving at various speeds, an abnormal, rattling sound was coming from the vehicle. There was no warning light illuminated. The failure persisted, and the vehicle failed to start after several attempts. The contact called the dealer and was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 123,000.

- Lafayette, LA, USA

The contact owns a 2015 Kia Soul. The contact stated that when the ignition was turned to the off position, the engine was still running. Additionally, the contact stated that while inside her residence with the key, the vehicle erroneously started and move forward with no key in the ignition. The contact also stated that the brake pedal became stiff while depressed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 92,000.

- Miamisburg, OH, USA

The contact owns a 2015 Kia Soul. The contact stated that while driving, the vehicle failed to exceed 60 MPH. The check engine warning light was illuminated, and the vehicle went into LIMP Mode. The contact was able to continue driving. The vehicle was taken to the mechanic who diagnosed that there was no engine oil in the vehicle due to excessive oil consumption. The mechanic informed the contact that the failure was related to NHTSA Campaign Number: 20V750000 (Engine) and referred the contact to the dealer. The vehicle was taken to the dealer, where the knock sensor was replaced. The dealer then added oil in the vehicle and completed the oil consumption test after the contact had driven 1,000 miles. The dealer informed the contact that the vehicle failed the oil consumption test because half of the oil that was added had been consumed. Upon performing the second oil consumption test after another 1,000 miles, the dealer informed the contact that the vehicle had passed the test. The contact stated that he was concerned and believed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

- Royal Palm Beach, FL, USA

Excessive oil burning causing catalytic converted to be clogged and requiring relacement. No oil leaks, no warning lamps, messages; car is driving sluggish.

- Stone Mountain, GA, USA

At the inspection & emissions test on 01/10/2023, the vehicle failed with a P0420 cat code & Kia recommended I pay to replace the catalytic converter. The first P0420 was found in Aug '19 at an Auto Zone. The vehicle is available for inspection. My safety & those of others is at risk per the recall number 19V120 dated 04/12/19: "A defect has been identified which relates to motor vehicle safety. The defect may cause damage to the catalytic converter... If this condition occurs, you may hear knocking noise from the engine and/or the Malfunction Indicator Lamp (MIL) may illuminate. Kia will upgrade the Catalytic Overheating Protection (COP) logic in the Engine Control Unit (ECU) and if necessary replace the catalytic converter and/or engine at no cost to you." This Kia's ECU was upgraded on 04/24/19. About 3 months later, the check engine (CE) light illuminated. Auto Zone found a P0420 code but the Kia dealer found a P0455 & suggested the gas cap was not installed properly. They cleared the code and sent me away. The CE was back on Nov '19. An appointment with Kia on 01/14/20 revealed a P050A code which had no resolution. The dealer "reset engine adaptive values as per techline and released vehicle back" to me. I drove in stress, praying the vehicle doesn't catch fire since it was losing significant oil. I added additional quarts about 1500 miles after each oil change. After a while I got used to the CE being on. In August of '21, AutoZone found a P0420 diag code again. I didn't think Kia would resolve the problem. I finally called Kia in May of '22 & was told of another recall #SA485. I took the Kia in on 05/31/22 with the CE light on. After the ECM upgrade the CE light was off until a few miles were driven. Inspection on 01/10/23, Kia dealer found P0420 Cat Code, failed the vehicle, & told me vehicle is no longer covered under warranty. I think the vehicle should have been recalled for catalytic converter like other 2015 Souls. Please recall this Kia.

- Mckees Rocks, PA, USA

I bought this vehicle new (under 3k miles) from the dealer Kiefer Kia. The very next day I brought the car back as there were obvious problems with it immediately. The car would hesitate, almost as if it were about to die, while driving or even sitting at a light. When I took it in the repair person heard the problem but said "that's normal for a new car". I wanted to reopen the car but they said there were no returns. I came in 2 other times. On the 4th time they finally replaced the computer. It did nothing to fix the problem but from that time I had electrical problems. They denied the electrical problems. 2 more visits they replaced the computer again and some other recall. Both problems continued. I've had to replace the battery more than once a year. It still hesitates but covid happened and now I'm in a wheel chair and have problems getting around so brining it in is even more difficult. I don't trust any more repairs they're doing I just want my money back. I stopped driving it on the highway as I'm to afraid of the engine catching fire with how it eats oil. If I want to go out of town I have to rent a car!

- Eugene, OR, USA