My 2015 Kia Soul was operating fine until 1-7-2021. At about 45 mph the oil light came on, then the engine light, then a pounding sound and then the engine blew up. I had it towed to myrtle beach Kia, the dealership where I bought the car. They submitted the incident to their engineering dept. Which approved a new engine. On 1-18-21 the Kia service man called to say that the new engine has been installed but that the car doesn't run right. It needs a new fuel pump at a cost to me of about $900. I talked with the general manager who checked with the service dept. And he said that the warranty only covers the drive train, plus they found no evidence to show that the fuel pump was affected by the engine incident. I paid the $896.40 for the new fuel pump and picked up the car yesterday. Does this sound right" the car runs fine...there's an engine incident which is covered by the warranty or the recall...now I have to pay $900 to get my car back to where it was??"

- Murrells Inlet, SC, USA

Engine error code P050A, no performance issues except revving to 2500 RPM's when cold crank start in temperatures below 50F. Cold air idle control system. Error occured on third morning of high revving. Also had both outstanding recalls serviced including having a new cat. Converter installed 4 days ago (no performance issues with any of the resolved recall problems or the current error code) dealer could not provide any solution but is aware of numerous Soul owners 2014-2017 who have the same problem.

- Blaine, WA, USA

My 2015 Kia Soul stalls and won't pass 45 mph I was at the turnpike when it happen. I also know people with the same problem and that there was a recall on the catalytic converter. But when I look up for my car its says I don't have a recall. Why isn't there a recall for this?

- Saint Cloud, FL, USA

My vehicle has been having issues with the engine for months now. I have had to have parts replaced that clearly are related to the engine, can not drive it after having it towed to the Kia dealership. They corrected two recalls, but did not check for problems with my engine. They did a dx test however did not drive it to clearly see it still has same issues as when I brought it in, but worse than before now. My vehicle is part of the campaign 20V750 with code SC200. My vehicle is also burning oil, two times I was told by a mechanic that they are sure it has to do with engine issues. I called them back and addressed my concerns after leaving with it the same problems as before and was treated as if I was making up the issues I am having with the vehicle. Due to I am the 2nd owner they did not want to use my warranty I have on the engine to repair or even check into the engine for problems. Now I am having to wait until the manager comes back to work in two days to get a resolution, I can not afford to keep paying for tow charges for the 2nd time.

- Mount Juliet, TN, USA

We had a recall so we brought our Kia Soul 2015 to be repaired. They had the car for a month. When we got the car back it wasn't the same, the engine light came on. We called them again they said it was normal and our car was fine. We kept calling them the it wasn't. we were going to nh for a family reunion and bring his daughter back oo. They said that they needed to see the car onnly when the light was on, it always came on at odd times. But they assisted it was fine to go up North, well when we hit mass. The car blew it's engine. They ried to say we had no oil in in, my husband changed the oil before weleft and everything that the recall said would happen did happen.. the car was left in mass at tewksbury Kia and Kia would not fit the bill. So we have no car since we were in financial stress. I have no car they came and took from us. And I still have to pay even though I had the insurance were something happen it get paid off. So on a main highway our car died in the flow of traffic the scarcest thing in the world. Had to get a hotel, rental loss of work and had to depend on neighbors for a ride to work, I loved our car. Bryan Kia in leesburg fl didn't do us right or Kia we did our part they didn't, I have the repair bills at home, at work just found this site. Please help

- Leesburg, FL, USA

Engine warning light keeps coming on caused by engine code P050A told by auto shop where purchased and Kia motors that there is no fix at this time vehicle has been to shop multiple times for this issue problem started at approx. 32000 miles current miles 33067 dealer said ok to drive but wont put in writing besides allinfo I could obtain said this issue should be treated as serious.ongoing problem for 6 mos now.Kia rep informed me Kia has been aware of problem since April 2019 as of yet nofix which leaves me with an unfixable and undrivable vehicle.not a happy camper older vehicles appear to have had same problem

- Scappoose, OR, USA

Driving on a city street and car engine light began to flash rapidly then my car started jerking and hesitating when coming to a stop

- Newport News, VA, USA

In October of 2019, I started having trouble with my 2015 Kia Soul accelerating. It would bog down and I had trouble getting it to shift into overdrive. I took it into the Kia dealership in Idaho falls` and they said the catalytic converter was plugged, warped and very hot. They told me I had to replace the part but there were no catalytic converters to be found in the United States. Apparently, due to a recall everyone was having their cars fixed. The dealer found one in seattle that I had to pay to have shipped. The total repair, including shipping, was close to $2000. The repair was performed in December 2019. Then in June 2020, on a trip to salt lake, my car started blogging down again. My check engine light came on. I had someone look at the code and they said the engine was 'misfiring'. a short time later, my car bogged down on the way home and I could not go more than 40 mph on the freeway. I had to drive 35 miles with my hazards on. I took it to a local dealer and he diagnosed it as a bad catalytic converter. I decided to take it back to the dealership that replaced the catalytic converter just six months ago. Now they say my engine is damaged and I have to rebuild the engine or get a new car. It seems suspicious that I am experiencing the exact same issues covered by the recall on all 2015 Kia Soul base models but my plus model is not covered. 'NHTSA campaign id: 19V120000 report date: Feb 21, 2019 consequence: Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.' I believe my car has the same catalytic overheating protection engine control unit logic is also faulty and needs to be included in the recall which includes getting a new engine.

- Rexburg, ID, USA

Cold idle sensor will cause the car to rec at a high RPM. Kia has stated they are aware of the issue and have no know fix.

- Bellevue, MI, USA

Car was in motion going down street then engine stopped froze shut off while driving through middle of intersection. Tried to restart car once it started again engine began a loud grinding noise like pistons were ready to explode. I drove home with the engine make the loud grinding noise and stalling creating unsafe driving condition. I see that there is a 2015 Kia Soul recall for gdi engines but the Kia headquarters are saying there is no recall. The car is at the Kia service center now and the first thing they said is that we may need a new engine. I feel that this is a very unsafe in this car and I am afraid of known Kia Soul engine defects could put my life in danger while driving.

- Fort Knox, KY, USA

I was driving when a puff of smoke came from my engine. My car began to stall and I put the car in park and was about to make a phone call to my wife when two joggers nearby yelled that my car was on fire. I left the vehicle and ran across the street. The tow joggers had called 911. They told me that my car fire was started underneath my vehicle.

- Cincinnati, OH, USA

Piston slapping. Engine is shutting off while driving and while on a hill it it worse. It chokes stops running and refuses to start. The oil is escaping out of the engine due to the high hard piston slapping which is making a god awful noise! the car is unsafe. It smells like fire. I see the recalls of the 1.6 engine but this 2.0 is doing the exact same thing.

- Marina Del Rey, CA, USA

My Kia is burning oil and started this hesitation feeling !! my car smells burnt inside and out of the car

- Johnstown, PA, USA

While getting ready for a 160 miles trip, a friend of mine check the engine oil and for our surprise it was off stick..no oil but the light on the dashboard never got on as a warning. I took it to walmart and yes, they made the oil change with the note on papers that it had little oil only...why this happened on a Kia Soul 2015 with almost 50,000 miles"..I don't understand and what might happened if I were going into the 160 miles trip without oil"..very risky..I think

- San Diego, CA, USA

My car stalled down lost pressure and would not go I took it called the dealership and told them what was going on my Kia Soul 2015 the dealership the dealership said it was no recall on my car motor I had it checked out and I call the 1-800 number to see about my call or back on my car the lady told me to get the car towed to the dealership in fayetteville Kia I did I paid $120 to get it towed in mike dillard called me told me there was no call back on my motor that I was going to have to replace my motor that motor was going to cost me $10,000 to get it done or get a refurbished one I've been called Kia manufacturer and talk with the claims adjuster I have a claim already in progress and the lady told me to go ahead and have it towed to them but they're sending me they will not replace my motor I need help with this because something's going, because I'm looking on the website and it's stating that it is a recall on my motor but mine does not have my VIN number does it show up on the recall I need to know what I need to do with my motor my Kia Soul thank you [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Red Springs, NC, USA

I'm aware of your investigation into the 2015 Kia Soul. Mine caught fire yesterday morning on I75 in fl. I would like to offer it to your organization for investigation. It is located: Cricket's 13601 us hwy 41 springhill fl 34610 thank-you I will help in anyway possible to get this problem solved. Contact me anytime. I was driving in the middle lane when it hesitated like it wasn't getting good gas flow and within a mile it made a hiss and just got heavy. Luckily there was no traffic, I got safely of the road and within 10 min it was gone.

- Palm Harbor, FL, USA

The car computer is not registering the correct gear the car is placed into, thus causing the car to bypass critical safety features. The car's power train, electric systems, and fuel systems fail intermittently as a result of failing neutral safety inhibitor. The car reads that the gear is in drive instead of park and will not turn over. Thousands of other Kia customers are reporting the same issues since 2010 with no resolution. Dealership service centers have not been able to help the customers because the diagnostic tools do not pick up on this signal failure. The send car owners away saying the vehicle is in great condition only for the car to stall on the highway unexpectedly a few days later. This is dangerous and the customers have been given no option but to drive a vehicle with serious safety issues. Just check out the numerous youtube videos of customers all having the same issues across multiple Kia models starting in 2010.

- Indianapolis, IN, USA

I was driving home and car was making a noise.sounded like a truck.I check the oil and it was very low and dark.it had recently got an oil change.I put in 3 quarts and then it was at the right level.it stopped making the noise.but I smell gas from the tailpipe.this was before it sounded like a truck.I stepped on thee gas and the car barely moves.then the check engine light showed up it was misfire codes multiple cylinder.I hear a loud hissing sound like a turbo or some sort of exhaust leak.bad mileage burns a quart of oil every two days.the transmission does not shift too and it misfires

- Tujunga, CA, USA

When driving speedometer drops from. 65 to 20 was told catalytic converter is clogged needs replaced only has 66,000 the year is 2015

- Columbus, OH, USA

65K miles, 4 year old car and one day it just quit working and had no oil and the engine went bad

- Newnan, GA, USA