10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 63,619 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I would like to report that my 93,632 2015 Kia Soul headlights flicker. The headlights (both) even go out for seconds and then they come back at the same time. It's an electrical issue, not a matter of changing the bulbs. I contacted Kia Motors to report this and check if there are recalls or extended warranty on this issue and they said no. There are plenty of other users on online forums reporting this same issue. Maybe it's time to investigate if this is a defect since from what other users described, is the same situation as with my own car headlights. Sounds very dangerous having a vehicle losing the headlights suddenly on a highway, I spoke with 2 CSR from Kia on 6/7/23 regarding the headlights and none of them were interested in this specific matter.
- Orlando, FL, USA
4 times within 16 months, my passenger side headlamps low and high beam burned out with a melted headlamp connector plug. My 2015 Kia Soul was purchased in June 2016 and now has less than 38,000 miles. I have seen that there was previously (2016) a safety Recall SC149 Halogen Headlamp Low Beam Connector for 2015 Kia Soul but Danbury Connecticut Kia dealership denies this. I am concerned about a fire as well as cost of repairing this dangerous defect. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Mahopac , NY, USA
When driving with the need of headlights, they will flash/flicker off and back on again when using my turn signal primarily. I thought it was a one off when it happened once, but it has now happened more than once and I have found others online that have had the same problem. Thankfully it hasn't been on a busy highway, but it is on back roads that don't have much lighting.
- Williamsburg, VA, USA
While driving at night on the street and on the freeway, the headlights begun to flicker on and off when using the turn signal, and will turn off completely for a few seconds then turn back on. Also, the headlights will randomly flicker. I replaced the headlight bulbs but it did not resolve the issue.
- Los Angeles, CA, USA
My headlights have begun to flicker on and off while I am driving. Sometimes they do not turn on at all. This results in me driving for anywhere between 1 second and 15 seconds at night without lighting. The lights are disturbed when I try to use my brights or turn signal. The documentation is taken while parked in my driveway because I feel unsafe driving at night now with unreliable headlights. From an internet search I can see that many other Kia owners are having the same issue.
- Freeport, FL, USA
The contact owns a 2015 Kia Soul. The contact stated that the headlights would flicker on and off, while driving or stopped. The dealer and manufacturer had not been contacted yet. The vehicle was out of warranty and there are no recalls on the vehicle at the time. The failure mileage was 100,500.
- Vertram, TX, USA
Headlights started flashing on and off in a 3 flash amber light sequence. Dash lights were on. Keyless entry would not work. Manual key entry required. Car would not start and light malfunction continued until all systems are dead. Planning to take to mechanic today if jumping battery will start car. Car was in my driveway when neighbor brought my attention to the lights.
- Greenwell Springs, LA, USA
Passenger side headlight works intermittently, if you twist wires a certain way, the headlight turns on. Suspect the connector overheated and melted preventing it from making a solid connection to bulb.
- Stockdale, TX, USA
The headlights flicker off or turn off while stopped or driving. Wiggling the multifunction switch will usually bring the lights back on temporarily. This is a known issue with the contacts in the multifunction switch. Kia has issued a warranty extension for this issue for MY2014 and prior, but has not issued a warranty extension for MY2015 even though this is the same issue.
- Leander, TX, USA
Driving at night when suddenly my Kia Souls headlamps in low beams started flickering on and off in front of a police car no less.
- Lehigh Acres, FL, USA
I was driving down chuckanut drive. Windy road, I came to a corner going 15 mph then it felt like the engine turned off. So I pullled over to see. When I stopped the engine was still on so I put it in park turned the car off and opened hood checked oil everything seemed fine start driving again I noticed it was very touchy on gas pedal you couldn't really accelerate. I get like 2 miles down the accelerator stopped then it just had the worst noise coming from engine and the dash light said oil was blinking ! I couldn't go any further! I sat there for a couple hours finally got a hold of cab company that brought me oil I put it in and still the worst sounding noise coming from engine. My friend came and got me and my car is still on chuckanut! as we speak I'm trying to figure out what to do next chuckanut is on highway 11 in wshington state the car was in motion and now is parked on pullout on chuckanut drive
- Friday Harbor, WA, USA
While getting ready for a 160 miles trip, a friend of mine check the engine oil and for our surprise it was off stick..no oil but the light on the dashboard never got on as a warning. I took it to walmart and yes, they made the oil change with the note on papers that it had little oil only...why this happened on a Kia Soul 2015 with almost 50,000 miles"..I don't understand and what might happened if I were going into the 160 miles trip without oil"..very risky..I think
- San Diego, CA, USA
My headlights have starting to flicker off while driving at night (on highway, street, turning, etc). I am able to get them back on by turning the switch back and forth several times. The car dealership replaced the headlight bulbs, but problem still remains. Though there is a known issue with the Kia Soul headlights (and Kia has extended the warranty to include the headlights for some and has a service bulletin out for it), Kia refuses to cover my particular vehicle, though 2015 is one of the years covered (I can only assume there is something different).
- San Francisco, CA, USA
While driving, headlights will intermittently go out.
- Columbus, OH, USA
Driver side headlight cuts out intermittently while in use. Upon inspection the connection to the bulb socket was found melted and black
- South Portland, ME, USA
The headlights flickered on and off repeatedly and then remained off. This happened several times, initially while the vehicle was moving and then parked. This occurred in an apartment parking lot.
- Wildwood, FL, USA
The housing unit for the left headlight melted causing the headlight not to function. The light is not burnt out. The light in the housing is the original factory light. The Kia dealership will not recognize this as equipment malfunction. Th dealership stated there has only been a recall on the sorento model for that problem.
- Denham Springs, LA, USA
When driving at night time the lights have been shutting off from 5 all the way up to 30 seconds and then coming back on. While driving down any given road
- Amarillo, TX, USA
Headlights mysteriously begin flickering after using turn signal or flicker without using the turn signal. Lights have turned completely off without warning at night creating an extremely unsafe condition.
- Bakersfield, CA, USA
- Orlando, FL, USA