10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,500 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Kia Soul:

Unsubscribe any time. We don't sell/share your email.

problem #6

Oct 162019

Soul

  • 65,000 miles
Vehicle was stationary. The check engine light turns on and throws P050A code. I took into authorized dealer in October 2019, I was told Kia is aware of issue and the code is insignificant, they cleared the code. This code error was triggered again about 4/12/2020. I have called Kia to ask for a resolution and have been informed there is not one, except to have a dealer clear the code. They have no time frame for a resolution. I believe this becoming a safety issue as we as drivers should have trust in the significance of warnings for engine problems, and I am concerned for when there is an actual issue that arises and being unaware given the light sporadically turns off as well as the potential for loss of resale as I have been considering attempting to change vehicles. We should not be expected to be able to make it in to a dealer every time this non-issue code is thrown.

- Salem, OR, USA

problem #5

Nov 122019

Soul

  • miles
I was driving down the freeway on I-20 going see mother in law @ around 10:30 pm and the car just started licking up speed on it own and I had fiancee with me. I am deaf said there something wrong I said what the car started idling really werid. And he said pull off next exit start try to stall on the freeway. So pull over to exit and start to run normal for few mins then stall again off and on. I pull off hulen St at tom thumb parking lot check everything seem okay with motor and fiancee check didnt see anything wrong. I have notice around August car seem pick up speed on it own I really didnt think anything of it. Then I notice that it seem use oil because sometime there doesnt seem be any oil in car. I would put some in and week later seem all gone. I dont see no oil leak.. I notice it used gas really fast I am having fill tank U maybe 100 to 130 a week. I dont travel far either. 11/12/2019 when stalling started and I know none light came on at all on the engine or anything. No warning no nothing. I am financing this car there a dealer they hiley Hyundai in burleson Texas. I am leasing F quill M exter finance. I just recently purchase this is just 2019 2016 Kia Soul..

- Fort Worth, TX, USA

problem #4

Jun 282019

Soul 4-cyl

  • Automatic transmission
  • 32,000 miles
Driver seat giving off electrical shock to legs and butt when pressing the gas the engine stalling the cataylic converter over heating vehicle steering right air bag symbols pops up every now and then the consumer stated the vehicle experienced various life threatening cyber security risk.

- Clemson, SC, USA

problem #3

Jun 272019

Soul

  • 110,000 miles
My vehicle stalled, cut out while I was driving in traffic, and died. It was diagnosed with am issue with the engine. All maintenance for the vehicle were being properly maintained ap rhere should not have had any issues. There was a defect in the engine.

- Aberdeen, MD, USA

problem #2

Oct 012018

Soul

  • 0 miles
My car was not starting. I do not drive it everyday and began to think it was the battery. I had it tested at the auto zone and thery said it was great no problems. Said it could be the starter but thought that odd with as few miles as on it. I also notice the recall for the steering issue I will schedule an appt for. I also have a light in my dash that stays on all the time.

- Ozark, AL, USA

problem #1

Mar 272018

Soul

  • 30,000 miles
I was in a car accident a few months ago that involved me leaving the road and that I was completely airborne landing on the other side of the embankment my air bags did not deploy under the force of my car going airborne and landing so hard that my underside of my car was torn up needing almost 6,000 dollars in repairs. Including breaking my oil filter off of the car. I was told that my airbags should have completely deployed. But they did not. I really am scared that if I was in another accident they will not deploy when needed to save my or my families life.

- Acworth, GA, USA