10.0

really awful
Crashes / Fires:
0 / 6
Injuries / Deaths:
4 / 0
Average Mileage:
22,601 miles

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« Read the previous 20 complaints

problem #5

May 282019

Soul 4-cyl

  • 10,000 miles
When I press the gas the voltage is high and amplifier my heart feels as if its going to burst my kids nose bleed and they get sick when air is on the smell is bad in cruise control around certain vehicles is speeds up on its on...I've noticed altered parts and the insurance info is altered my boyfriend [xxx] bought car 11/2019 from Kia of greer only one owner the mileage on papers is wrong and so it is online...I hear someone in and out car at nights boyfriend said leave it alone missing id social birthcertifcates oit dash when running out to see who was at car door was left opened the center of my head burns when driving the vehicle became dizzy 1/2019 almost feel asleep the thing is the vehicle is in his name not mine but insurance has his disabled brother down as primary driver my drivers record is wrong my mother accidents or on mine her phone and breached old email was on the account me and kids are victims of foreign organized crimes... information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clemson, SC, USA

problem #4

Oct 012018

Soul

  • 0 miles
My car was not starting. I do not drive it everyday and began to think it was the battery. I had it tested at the auto zone and thery said it was great no problems. Said it could be the starter but thought that odd with as few miles as on it. I also notice the recall for the steering issue I will schedule an appt for. I also have a light in my dash that stays on all the time.

- Ozark, AL, USA

problem #3

Sep 192017

Soul

  • 12,398 miles
I was getting ready to merge onto the interstate when I heard noise coming from the engine compartment. When I got onto the interstate the car would not accelerate, so I pulled over to the shoulder, and the engine died. Smoke was coming from under the hood, and two men in two vehicles stopped and opened the hood and flames were coming out from under the hood. They had water and a fire extinguisher and also threw some dirt on the fire to put it out. The vehicle was towed to the Kia dealership where it was bought. The insurance company had the Kia Soul towed to denver Colorado to have their agent look it the Kia. It was declared a total loss and was not an arson fire. The Kia dealership from which the Kia Soul was bought never inspected the Soul. All routine maintenance was done on schedule by the Kia dealership for the 9 months I owned the Kia. It was bought new in December of 2016 and caught fire in September of 2017. The cause of the fire was never determined and Kia never took any responsible.

- Brush, CO, USA

problem #2

Sep 182018

Soul

  • 66,122 miles
Car was in good condition and well maintained according to manufacturer's service schedule. It was last serviced on 7/31/18 when it passed nys inspection. The owner was informed on 9/18/18 @ 7:03 pm by daughter that car started making a strange sound on 9/17/18. Planned to have dealer check out car on 9/19/18. On 9/18/18 @ approximately 8:35 pm, while being driven on the local portion of an interstate highway, the car's oil light blinked on and off. A few minutes later the check engine light went on. A few minutes later the car engine began to smoke and smoke came into the car through the air vents. The driver, my daughter's boyfriend, pulled over into the breakdown lane, turned off the car, got out, stepped away from it and the engine erupted in flames. By approximately 8:50 pm the car was totally engulfed in flames. The car looks like it was fire bombed.

- Albany, NY, USA

problem #1

Oct 272015

Soul

  • 1,350 miles
Driving this car high speeds (freeway) for longer periods of time (30 minutes or more per day) for more than 3 consecutive days affects my overall health and ability to drive the car. It get chronic headaches, trouble concentrating, sleeping problems, dizziness, forgetfulness, exhaustion, and anxiety which affect my reaction time and alertness while driving, and ability to make proper decisions in traffic. There was no accident, since I discontinued driving the car as soon as I became aware of the problem. I also went to a doctor who confirmed that I am sensitive to the battery of the vehicle (see attached). I contacted the manufacturer but they are not willing to help. I had the car serviced at the local Kia service dept., but they say the battery is working properly.

- Encinitas, CA, USA