10.0
really awful- Crashes / Fires:
- 0 / 6
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 22,601 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My car was not starting. I do not drive it everyday and began to think it was the battery. I had it tested at the auto zone and thery said it was great no problems. Said it could be the starter but thought that odd with as few miles as on it. I also notice the recall for the steering issue I will schedule an appt for. I also have a light in my dash that stays on all the time.
- Ozark, AL, USA
I was getting ready to merge onto the interstate when I heard noise coming from the engine compartment. When I got onto the interstate the car would not accelerate, so I pulled over to the shoulder, and the engine died. Smoke was coming from under the hood, and two men in two vehicles stopped and opened the hood and flames were coming out from under the hood. They had water and a fire extinguisher and also threw some dirt on the fire to put it out. The vehicle was towed to the Kia dealership where it was bought. The insurance company had the Kia Soul towed to denver Colorado to have their agent look it the Kia. It was declared a total loss and was not an arson fire. The Kia dealership from which the Kia Soul was bought never inspected the Soul. All routine maintenance was done on schedule by the Kia dealership for the 9 months I owned the Kia. It was bought new in December of 2016 and caught fire in September of 2017. The cause of the fire was never determined and Kia never took any responsible.
- Brush, CO, USA
Car was in good condition and well maintained according to manufacturer's service schedule. It was last serviced on 7/31/18 when it passed nys inspection. The owner was informed on 9/18/18 @ 7:03 pm by daughter that car started making a strange sound on 9/17/18. Planned to have dealer check out car on 9/19/18. On 9/18/18 @ approximately 8:35 pm, while being driven on the local portion of an interstate highway, the car's oil light blinked on and off. A few minutes later the check engine light went on. A few minutes later the car engine began to smoke and smoke came into the car through the air vents. The driver, my daughter's boyfriend, pulled over into the breakdown lane, turned off the car, got out, stepped away from it and the engine erupted in flames. By approximately 8:50 pm the car was totally engulfed in flames. The car looks like it was fire bombed.
- Albany, NY, USA
Driving this car high speeds (freeway) for longer periods of time (30 minutes or more per day) for more than 3 consecutive days affects my overall health and ability to drive the car. It get chronic headaches, trouble concentrating, sleeping problems, dizziness, forgetfulness, exhaustion, and anxiety which affect my reaction time and alertness while driving, and ability to make proper decisions in traffic. There was no accident, since I discontinued driving the car as soon as I became aware of the problem. I also went to a doctor who confirmed that I am sensitive to the battery of the vehicle (see attached). I contacted the manufacturer but they are not willing to help. I had the car serviced at the local Kia service dept., but they say the battery is working properly.
- Encinitas, CA, USA
- Clemson, SC, USA