6.6

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
10,138 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #13

Aug 092024

Soul

  • miles
For the 4th time in a year, my headlights automatically turned on while vehicle was parked. I have the headlights set to turn on/off when vehicle is started or shut off. I do not have a DLR options to set the lights to. All four times the vehicle started and I have no idea how long lights were off. Two of the 4 times, I noticed they were on in the middle of the night. The other two times, the neighbor texted me during the day, while vehicle had been parked, for hours and or a few days, and said I should check my lights and when I did, they were on. I rarely drive at night and have read some owners of a Kia Soul have experienced their headlights automatically turning off without notice while driving at night. I am sure most people would not notice or have a clue that there headlights turned off during the daytime by their selves, I know I wouldn't especially since the lights seem to turn on/off by themselves without any notice.

- Portland, OR, USA

problem #12

Oct 022023

Soul

  • miles
I am experiencing the same headlight problem as has been reported for 2014-15 Kia Souls. Mine is a 2016 Kia Soul. The headlights go out intermittently when turning a corner or when signalling for a turn. I had it diagnosed at my dealership and they stated it was the Multi-function Switch that was mentioned as a recall for 2014-2015 Souls on your webpage. The dealership said there is no recall and Kia Corporate says the same thing, but the NHTSA states there is a recall and describes the exact problem right down to the Multi-function switch the dealership told me was bad.

- Greensboro, NC, USA

problem #11

Nov 012022

Soul

  • miles
My engine is burning oil on the pistons and does not retain oil. I am having to top the engine oil off every 10-14 days. I went in to repair the catalytic converter, but I was told by the dealership that if I repair the converter, because I have a bad engine, it would be useless. The first warning sign was an H2O engine error that remains. My safety with a bad engine is put at risk with every drive. the problem has been occurring for over a year, and in addition, the brake lights in the front of the vehicle does not work, although it has been diagnosed.

- Bowie, MD, USA

problem #10

Mar 012023

Soul

  • miles
The headlights will turn off and on randomly without warning. My driving panel shows no indicator or warning lights. This is an ongoing and extremely dangerous issue. I-??m told it will be very expensive to diagnose and repair due to the need to remove the entire steering section to access the headlight control wand.

- Chattanooga, OK, USA

problem #9

Jan 022021

Soul

  • miles
January 2021 starting burning engine oil. Have been to the kia dealership numerous times complaining. Negative results regarding the situation. Engine spits - hisses - hiccups and dies. Car hopped forward and rolled backwards into traffic on the highway. Car burned through three quarts of oil within a three week time period. Check engine light is on again. Do not feel safe Respectfully request to have the item researched Thank you

- Westport , MA, USA

problem #8

Sep 012018

Soul

  • miles
Right turn signal always flickers during use. I change the turn signal bulb monthly but it never last more than a few days working if not at all. I have confirmed there is nothing wrong with the bulbs as I have checked the bulb with the left side.

- Walnut Park, CA, USA

problem #7

Sep 012021

Soul

  • miles
Low-beams will not turn on in any position, while the high-beams continue to function. I was able to use the high-beams to get me home but not having access to low-beams is dangerous.

- Portland, OR, USA

problem #6

Jul 162021

Soul

  • miles
The lights flickered and I lost both head lights. Head light bulbs keep going out randomly. Sometimes both at the same time. I have replaced them 4 times this year.

- Clovis, CA, USA

problem #5

Aug 262020

Soul

  • 50 miles
I keep having a reassuring issue with my headlights multiple times I have taken the vehicle to the dealer paying to get the issue fixed. Spending countless dollars on this issue for the problem to continue. The Kia dealers keep changing parts out and nothing has helped. Is it a way that this issue can get check by someone please.

- Lumber Bridge, NC, USA

problem #4

Dec 012016

Soul 4-cyl

  • 5,000 miles
When using blinker while in motion with the lights on, the lights mess up. Sometimes the brights will flash, sometimes all vehicle lights will cut off, sometimes all vehicle lights will flash along with blinker. This started after about 6 months of owning the vehicle.

- Palatka, FL, USA

problem #3

May 202018

Soul

  • 48,750 miles
My blinker lights and brake and headlights always need to be replaced.and my right side blinker will not work properly no matter how many times I change it. This is a ongoing issue.

- Cape Coral, FL, USA

problem #2

Jul 022019

Soul

  • 78,000 miles
Headlights flicker during use, especially when using the turn signals.

- Clovis, CA, USA

problem #1

Sep 202018

Soul

  • miles
My headlights flicker when I'm driving. Sometimes they shut completely off and don't come back on for several seconds. I notice the problem not when I use my indicators. When I flick the indicator on my headlights flicker off and on.

- Maitland, FL, USA