10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
8,997 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Kia Soul:

Unsubscribe any time. We don't sell/share your email.

problem #3

Apr 202018

Soul

  • 9,100 miles
On Friday, April 20, 2018, on a major highway, traffic began to slow and as I applied my brakes, they felt as though they traveled to the floor, and even though I had plenty of space to stop, I was unable to and was in an accident. The car was repaired by a non-Kia dealer via my insurance. Within two days of me having the vehicle back in my possession, it happened again, this time while coming to a slow gradual stop at a light. I took the vehicle to my local dealership, price Kia, to report the concern. After multiple test drives, they felt the brakes traveling too far and replaced the master cylinder, with the claim that this could be the "only possible cause." Over the next few months, the car has been back into the dealership for the same issue; it had not been resolved with the replacement of the master cylinder. Price Kia now claims the issue isn't relocatable and refuses to do anything about it. Should further documentation be needed the work orders, accident report, and other documentation can be provided.

- Scottsville, VA, USA

problem #2

Apr 032018

Soul

  • 17,890 miles
When attempting to brake, the brake's will release and then grab onto the rotors again. Also have a soft petal and hissing when pressing on the brake. The dealership where purchased states that nothing is wrong; however, I am experiencing grinding, my car shaking at random times when attempting to stop, or randomly failure to stop, resulting in having to go off the road.

- Maxwell, IN, USA

problem #1

Nov 142017

Soul

  • miles
The manual does not show instructions on a Kia Soul manual transmission. The Kia Soul base model seems to be purchased as a Kia Soul automatic transmission without the upgrade. The manual indicates that the Kia Soul model has features and upgrades and does not even touch on manual transmission.

- Cypress, TX, USA