8.5

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,450 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Kia Soul:

Unsubscribe any time. We don't sell/share your email.

problem #2

May 062018

Soul

  • 5,900 miles
We drove the car for 5900 miles when we noticed a bubble on the side wall for one of the tires. The tires are kumho solus TA31. We contacted the usa rep and were directed to a sears autocenter for an inspection. We were told that the sears centre will open the claim for us. Te seras center did not opened the claim and issued a report without any details about the condition of the tire. We made a second call to the kumho rep and got the run around about going to the center without a claim opened. They opened finally a claim and they suggested to go to a Kia dealership. We voiced our concern about losing time and work hours, not talking about using a car that may be unsafe to drive. We are concerned that another tire may exhibit the same issue if they are from the same series?! we are not satisfied with the way that kumho honored the warranty they issued for these tires. It will be much faster to pay 120$ and purchase a new tire, however we are concerns about the type of warranty that is offered by kumho

- Poughkeepsie, NY, USA

problem #1

Feb 242018

Soul

  • 1,000 miles
Tire completely separated from rim while driving on interstate, no warnings, has less than 1000 miles, 70mph heard a thumping noise then a loud explosion type sound, vehicle was hard to control after getting off to side of road the tire separated at rim all the way around, nothing was hit

- Port St Lucie, FL, USA