10.0

really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
12,333 miles

About These NHTSA Complaints:

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problem #3

Aug 222020

Soul

  • miles
At 2am on Saturday August 22nd my husband's 2018 Kia Soul, which was stationary in our driveway and not in operation at the time, was set ablaze for unknown reasons. We were asleep and were woken up by the sound of, what was possibly, the tires exploding, the car was completely on fire by the time we were able to wake up and evacuate the property. We have a doorbell camera that would have picked up a person in our driveway so we do not believe the cause was arson. Online research after the incident indicates that this could be related the the recent recalls of Kia and Hyundai, which our model was not included as far as we know.

- Los Angeles, CA, USA

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problem #2

Jul 112020

Soul

  • 37,000 miles
I was involved in a car accident on July 11 2020. The other driver ran a red light and I T-boned him. My car substantial amount of damage to the front end and was deemed totaled by the insurance company. In this accident none of my airbags deployed.

- Daytona Beach, FL, USA

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problem #1

Jun 102020

Soul

  • miles
Dashboard is becoming sticky and glossy causing a glare on the windshield

- Columbus, OH, USA

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