10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 32,179 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My Goddaughter has had random starting problems with the 2018 Kia Soul plus, that I bought her. If you turn the key you hear a click but it won't start until you try several times. She has had to get a jump on occasions. We bought a new battery, thinking that was the problem, but that didn't solve the issue. Taken car to the dealership several times, but they say that they can't find a problem. She get nervous everytime she goes somewhere and cut the car off, thinking she's gonna get stranded. I'm afraid for her, getting out there at night time that car not starting for her. Researching this issue online, I found out that this is an issue that numerous people have complained about, an addressed the issue as well. This is a safety issue that needs to be addressed by Kia. Thinking about trading her Kia Soul, and buying her something more reliable.
- Dunbar, WV, USA
Buyer beware, DO NOT PURCHASE A KIA. Kept up with oil changes on the car. Purchased used in 2019 at 45k miles. While driving from work car just stopped working, and engine and oil light turned on. Electrical was working replaced battery maybe two months earlier. Wasn-??t due for an oil change. Took car to a mechanic who said it was low on oil which seemed odd. Also replaced brake pads and rotors. $1000 later the car starts making a horrible rattling sound and the oil light and engine light turn on and car almost immediately dies. Took car to dealership, engine is done. This is happening to ALL of Kias cars that are being put on to the market. These cars are STILL being sold and they are all very much aware that these engines are bad. An entire decade of BAD ENGINES from Kia. And they are doing nothing. NOTHING. No recalls on this car. So now I am f*****. I have had this car for TWO years and it is only THREE years old and the engine is DONE. How is nothing being done about this"??? Why are our voices being ignored?? There are complaints on this page with this EXACT issue. Why aren-??t these cars being recalled?? I had my boyfriend and 3 dogs in the car, what if my car had caught on fire like their other crappy cars they have put out? Would I just be another person murdered by Kia and no one does a thing about it" (Allegedly)
- Altamonte Springs, FL, USA
I was driving my 2018 Kia Soul on madison hwy in valdosta, ga.L saw smoke coming out my hood so I was able to pull into a convenient store ! the people in the store came running out with fire extinguishers and we were able to put out the fire.
- Valdosta, GA, USA
Car consistently won't start as if the battery is dead. Will start once battery is jumped. Battery, starter, and alternator tests come back fine.
- Riverdale, UT, USA
I have a 2018 Kia Soul+ and recently there is a burning smell coming from the car especially when the A/C is on. I took my car to the dealer regarding the problem, but was told that they did not see anything wrong or smell anything burning on the car. The problem happens mostly while driving on the highway. I'm afraid that the car is going to catch on fire. The car also loses power while driving ex. I can be driving 60 miles and all of a sudden the car starts to decrease in speed and you have to rave up the car to get it going again. Not good at all.
- Bridgeport, CT, USA
The contact owns a 2018 Kia Soul. While driving 60-70 mph in the rain, the adaptive cruise blocked and emergency brake blocked messages displayed without warning. The contact called ron tonkin Kia (19335 SE mcloughlin blvd, gladstone, or 97027, (503) 258-5808), but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 3,000. The VIN was unknown.
- Vancouver, WA, USA
When you turn off the car the key won't come out if it's raining you get wet and sometimes the car won't start and the remote don't work. You smell gas while you driving.
- Lehigh Acres, FL, USA
- Monrovia , CA, USA