The contact owns a 2018 Kia Soul. The contact stated while driving 60 MPH, the oil warning light appeared on the instrument panel. The contact stated that the light had appeared prior to the next scheduled oil change. A few days later while driving 60 MPH, an abnormal knocking sound was coming from the engine with an oil burning odor entering the cabin of the vehicle. The vehicle then stalled and came to a complete stop in middle of the highway. A fellow motorist assisted the contact in pushing the vehicle off to the shoulder of the highway. The vehicle was later towed to an independent mechanic. The dealer was notified of the failure however, the manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

- Charlotte, NC, USA

The contact owns a 2018 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. The service engine warning light was illuminated. The vehicle was taken to the local dealer for an oil consumption test and oil change. The contact stated that the engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 89,400.

- Reidsville, NC, USA

The contact owns a 2018 Kia Soul. The contact stated that after the vehicle received an oil change by an independent mechanic, his wife was driving at an undisclosed speed, and the vehicle lost motive power with the check engine warning light illuminated. The contact stated that a connecting rod had gone through the engine block and fell out underneath the vehicle. The vehicle failed to restart and was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The contact was made aware of NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle remained with the independent mechanic awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.

- Tempe, AZ, USA