10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 18,013 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2019 Kia Soul. The contact stated that while driving at various speeds, the check engine warning light illuminated and an abnormal odor appeared. The vehicle was taken to Kia service center 1137 U S 46, ste a, clifton, NJ 07013 (973) 779-7000 where it was diagnosed that the vehicle needed an oil consumption test. The vehicle oil was replaced however the failure recurred. The vehicle was seen 3 additional times at the dealer. The contact mentioned that the vehicle was burning 1 quart of oil every month. The manufacturer was not noticed of the failure. The failure mileage was approximately 35,000.
- North, NJ, USA
Vehicle driving at highway speeds experienced a sudden and complete loss of power followed by flashing check engine light. Driver was able to coast and the exit highway via off ramp. Driver contacted roadside assistance and vehicle was towed to parkside Kia in knoxville, tn. Initial diagnostic indicated failed ignition coil on cylinder #1 at approximately 22,300 miles.
- Knoxville, TN, USA
Delay throttle response. When driving and you need to accelerate the vehicle takes several minutes to respond and you have to put the petal to the floor. No reaction to accelerate the car but rpms in red. Also when stopped at a stop light, stop sign etc and go to go the car delays again and you have the gas petal to the floor and again rpms in red and yet car not moving causing highly severe safety issues when driving and puts consumer at risk. We bought this car brand new started in June of 2020 with this issue and had 22, 000 miles on it. Still happening in all 3 drive modes eco, normal and sport. Dealership told us just don't drive in eco well now all modes do it.
- Burlingame, KS, USA
While in park or when driving and the brakes are pushed down for red lights and such the car will shake and 'skip' uncontrollably.
- Lagrange, GA, USA
Drain plug missing which caused a leek in vehicle, which caused engine to break while drivivng car stopped working, was towed then found the drain plug was missing please help I have been reading and found other cases like mine on the Kia Soul. My car was stationary on thre highway. I had to get it towed to a gas station where I slept in the car over night then call a tow company to take me to the closest Kia dealership. There they told me their findings.I had an oil change on 05/20/19, at a Kia dealership in md. Where I believe that my car was not handeled professionally hence the cause of my problem
- Parkville, MD, USA
When idling at a traffic light or stopped in traffic, with foot on brake in normal position, car occasionally jumps and inches very slightly forward. To prevent this from happening driver must be pressing very very firmly on brake to the point where driver feels tension in her leg. This has happened approximately a dozen times since car purchased in February.
- Brooklyn, NY, USA
- Atlanta, GA, USA