6.6
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 10,438 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I was traveling on Saturday at about 40 miles an hour down the road car just all of a sudden lost power and started smoking. No engine light or anything else came out to indicate a problem. Got it too a repair shop waiting to hear Monday exactly all the damage but they did say it had no oil in the car. It-??s only been 2 1/2 months since an oil change checked that last month had plenty of oil could this be related to the 2021 to 2023 engine oil burning and KIA. I have been towed on the last three or four oil changes that it was almost a half a quart low each time.
- Balch Springs, TX, USA
My 2019 Kia Soul is experiencing severe and abnormal engine oil consumption. This issue requires frequent refilling of engine oil to prevent damage. The malfunction is in the powertrain system, likely within the GDI engine, specifically related to the piston rings. This type of structural defect can lead to a sudden and catastrophic engine failure while driving, which poses a serious safety hazard to occupants and other motorists. The problem has been confirmed by me, the vehicle owner, through the observation of consistent and rapid oil level depletion. Prior to a complete failure, there were no specific warning lamps or messages related to this issue. The manufacturer, Kia Motors, has declined to perform a proper technical review, citing an expired warranty and my status as a second owner. I have opened three separate cases with Kia regarding this matter, all of which were closed without a proper resolution. I am requesting an investigation into this defect by NHTSA.
- Albany, NY, USA
My engine is using excessive oil consumption and want to know if my gas direct injection system is covered under manufacturer or a dealer.
- Georgetown , SC, USA
My Kia 2019 soul has been giving me several problems with the engine jerking and the light coming on and then goes off and then come on I had it diagnosed several times even when I first got it and they said it was nothing wrong but I can tell it was something wrong it just like revs up or jerk or have these issues when I drive like it didn't want to pull but I kept asking and asking is something wrong with this car when I purchase it at Clay Cooley in Irving Texas they told me no they checked it out gave me a rental now I just bought that car in May of 2021 and they told me it wasn't nothing wrong the person that had it before me only had it a year and I didn't get no report on it about it but I do think it had some engine issues but they didn't give me no history of it they just say you buy it as is but I kept telling him I did not like the way the car was driving I wanted to replace it they ignored me and my calls I wanted to replace the key now I heard it is 2024 the light is still on and everywhere I went they will change my transmission in 2022 now I just got the car 2021 of me and they were saying the transmission burnt out now how can a transmission burnt out when they supposed to have checked the car when I bought it in 21 I wanted to give up this car and I wanted to replace it they never did do that. Now here it is I'm suffering with oxygen sensor and they said the Cadillac converter which wasn't the Cadillac converter cuz they said this is a new car how can it be the Cadillac converter I told him I think it was the sensor everybody saw on the cold day was not the oxygen sensor now here it is it's very bad where now I'm having issues also they was I had it checked another time where the man said I was using a lot of oil and he said the oil must be leaking and he checking it wasn't now it seems like it's leaking oil because I keep have to use six quarts of oil every 2 to 3 days I'm using oil but I don't like this car never did I ain't had it that long and I
- Plano , TX, USA
unknown
- Rosenberg, TX, USA
The fuel injectors get stuck open causing the engine to flood with gas. One was diagnosed as faulty by moritz Kia in hurst Texas in October and they replaced it however they only replaced the faulty one L. today a second one was diagnosed as faulty. So 2 out of the 4 fuel injectors were faulty on a car that's not even a year and a half old. I plan to replace all the original fuel injectors so it will not be a problem in the future however I believe this part is beyond just a accidentally faulty one. The chances of having half the injectors in one car be bad is unbelievable.
- Watauga, TX, USA
The vehicle stalls and no response when gas pedal is depressed, after about 4 or 5 seconds the engine responds to gas pedal. This happens at speeds of less than 5 mph when turning or in stop and go traffic. When turning across oncoming traffic and it happens, then it is a safety problem. I have not taken vehicle in to dealer yet.
- Denton, TX, USA
Drain plug missing which caused a leek in vehicle, which caused engine to break while drivivng car stopped working, was towed then found the drain plug was missing please help I have been reading and found other cases like mine on the Kia Soul. My car was stationary on thre highway. I had to get it towed to a gas station where I slept in the car over night then call a tow company to take me to the closest Kia dealership. There they told me their findings.I had an oil change on 05/20/19, at a Kia dealership in md. Where I believe that my car was not handeled professionally hence the cause of my problem
- Parkville, MD, USA

- Charleston, SC, USA