My engine is using excessive oil consumption and want to know if my gas direct injection system is covered under manufacturer or a dealer.

- Georgetown , SC, USA

I am not the original owner but after changing my oil on 10/05/24 I have had to add oil on three different times, twice I myself put oil into my car and oil change at Valvoline instant oil change and other added quart today and all between 98,219 to 99,967 mileage,

- Georgetown , SC, USA

My Kia 2019 soul has been giving me several problems with the engine jerking and the light coming on and then goes off and then come on I had it diagnosed several times even when I first got it and they said it was nothing wrong but I can tell it was something wrong it just like revs up or jerk or have these issues when I drive like it didn't want to pull but I kept asking and asking is something wrong with this car when I purchase it at Clay Cooley in Irving Texas they told me no they checked it out gave me a rental now I just bought that car in May of 2021 and they told me it wasn't nothing wrong the person that had it before me only had it a year and I didn't get no report on it about it but I do think it had some engine issues but they didn't give me no history of it they just say you buy it as is but I kept telling him I did not like the way the car was driving I wanted to replace it they ignored me and my calls I wanted to replace the key now I heard it is 2024 the light is still on and everywhere I went they will change my transmission in 2022 now I just got the car 2021 of me and they were saying the transmission burnt out now how can a transmission burnt out when they supposed to have checked the car when I bought it in 21 I wanted to give up this car and I wanted to replace it they never did do that. Now here it is I'm suffering with oxygen sensor and they said the Cadillac converter which wasn't the Cadillac converter cuz they said this is a new car how can it be the Cadillac converter I told him I think it was the sensor everybody saw on the cold day was not the oxygen sensor now here it is it's very bad where now I'm having issues also they was I had it checked another time where the man said I was using a lot of oil and he said the oil must be leaking and he checking it wasn't now it seems like it's leaking oil because I keep have to use six quarts of oil every 2 to 3 days I'm using oil but I don't like this car never did I ain't had it that long and I

- Plano , TX, USA

My 2019 Kia Soul caught fire while I was driving it. I was driving and all of a sudden there was a light knocking sound in the engine. I was going up a slight hill and the knocking got super loud and then something went bang in the engine, the abs and engine lights started flashing and I pulled over. The lady who was traveling behind me, pulled in front of me, ran up to my door and yelled at me to get out and run away from the car as it was on fire. Within 30 seconds the car was completely engulfed. Total loss.

- Gravois Mills, MO, USA

Safety at risk:yes Lack of visibility Problem has not been reproduced by dealer. Smells are only warning signs: Smell is like rubber but not very strong. WARNING SIGNS OF the PROBLEM: Turned on heat and EXTREMELY HOT HEAT CAME OUT OF VENTS; turned A/c and EXTREMELY HOT HEAT CAME OUT OF VENTS in both cases turned the vehicle off. After 5 minutes, i started to drive with A/c later there was still HOT heat coming out vent since i had URGENT appointment. After the appointment, over an hour, drove car and A/C worked fine. : April 16th, Turned on defrost for front windows. Instead of defrost, windows fogged up completely and i was unable to see and pulled over to side of road. As i pulled over, BLACK SMOKE CAME OUT OF A/c vents and began to fill up the car with black smoke. There is a smell that happns right before the smoke comes out. April 17 took to Classic Kia. Unable to find the problem. Vehicle returned to me. :April 18 drove 4 miles. No problem. Drove 12 miles. The smells started and black smoke started coming through A/c vent and i drove home and parked. Called dealership told problem.

- Little Elm, TX, USA

UNKNOWN Car accident in 2022 that impacted the front and driver side of the vehicle. Air bags did not deploy as it was a pretty bad accident. The light of the air bag would be on stating that it was not on and then go off completely in different situations. Never once did I receive a letters from the manufacturer stating the recall.

- Lakewood, WA, USA

I am writing upon instruction of Minnesota Attorney General Ellison's Office regarding my stolen Kia. Our 2019 Kia Soul was was purchased less than a year ago from a dealership. In the last year, the Kia Soul has been stolen twice. Both times we incurred significant expenses to repair the car's broken windows and disassembled steering column. We also experienced huge inconveniences to arrive at work since we were without the vehicle for over a month each time. To make matters worse, our insurance company increased our rates each time the car was stolen. I now fear the car will be simply uninsurable when the policy reups. The only support we have seen from Kia is receipt of an anti-theft steering lock ("club"). This device is worth about $25. It is an insult given the expenses we have incurred. We just got the car back from the autobody shop today. I remain very concerned about putting this car back on the street. We do not have a garage or can afford off street parking. The car is principally used by our son who lives in an apartment in Minneapolis. We have heard of many instances when the car's windows are smashed even when an anti-theft device is on the steering wheel. I believe a vehicle recall is the only fair alternative. I realize that Ellison's office is pursuing a class action suit with this goal. Please support that campaign and help us address this entirely impossible situation. If we try to sell this vehicle, we will lose nearly five thousand in value since it was purchased last year. We have already incurred about $3,000 in addition to insurance increases. Yet, I am sure we have any other option than selling it if our insurance either refuses to insure or jacks our rates even higher than they did last year. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Saint Paul, MN, USA

There was no warning! Kia does not inform their customers that there is no security system on the car. The back doors do not alarm when opened and ignition can be bypassed in seconds many cars are stolen and they have not alerted customers to the problem

- Scandia , MN, USA

Rear Windshield Spontaneously Shattering - 11:10pm EST August 20th. I left my residence and approached my car from behind in the parking lot. It was dark but my rear windshield was definitely in one piece and had not previously had any damage. I opened the driver door. As I sat in the seat, I heard what sounded like pebbles spilling. I looked behind me and noticed that the entire rear windshield had shattered and fallen out. This could have caused great harm and surprise especially while driving on the freeway, or with passengers in the back seat. A police report was collected.

- Blacklick, OH, USA

The vehicle stalls when trying to pick up speed and when trying to accelerate from a traffic light or stop sign. The vehicle also gets stuck in park and the release button does not work and takes it takes a long time to get the car out of park when it is stuck. The signals also go out at any given time and this problem can last up to an hour.

- Chicago, IL, USA

I was backing out of a parking spot. As I tried to brake in order to slow down and turn my car around to leave the lot, the brake seemed to be stuck against the floor and wouldn't work, the steering wheel also locked, and I couldn't shift from reverse to drive or park. Before I knew it, my car had rolled back and came to a stop on a metal pole, causing moderate damage to the back corner of the driver's side.

- Baltimore, MD, USA

Delay throttle response. When driving and you need to accelerate the vehicle takes several minutes to respond and you have to put the petal to the floor. No reaction to accelerate the car but rpms in red. Also when stopped at a stop light, stop sign etc and go to go the car delays again and you have the gas petal to the floor and again rpms in red and yet car not moving causing highly severe safety issues when driving and puts consumer at risk. We bought this car brand new started in June of 2020 with this issue and had 22, 000 miles on it. Still happening in all 3 drive modes eco, normal and sport. Dealership told us just don't drive in eco well now all modes do it.

- Burlingame, KS, USA

After starting the car and placing the car into reverse or drive the car shutters or shakes horribly to the point it shuts off/ dies. One time it did shut off on me I have also noticed that turning on the a.C. at idle sometimes mimics the engine shutter/shaking or this could be linked to two different things

- Phoenix, AZ, USA

Car was parked under carport all night. Got in this afternoon to go grocery shopping, started car, closed driver's door and the rear hatchback windshield exploded. It did not implode, it exploded. No body damage, no tree limb, no rock, nothing hit or touchef the car while under carport. Car was stationary when this happened. I took pictures and video with my phone.

- Elgin, TX, USA

The Kia backup camera does not work properly when its dark. You cannot see anything you cant distinguish a garbage can from a person. I went to the dealer with this problem and they said this the way they are. I believe this problem is a safety issue. I checked other Kia Souls and they had the same problem. When in total darkness the problem gets even worst.

- St. Augustine, FL, USA