10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
25,750 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Sep 172023

Soul

  • 99,000 miles
The contact owns a 2019 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the seat belt warning light was illuminated. The vehicle was taken to the local dealer, where an oil change was performed, and the contact was informed that the vehicle had consumed two quarts of engine oil. The oil consumption test was completed. The vehicle was not diagnosed or repaired. The manufacturer was contacted and the contact was referred to the NHTSA Hotline. The failure mileage was approximately 99,000.

- Old Landing, KY, USA

problem #3

Apr 052022

Soul

  • miles
On April 05, 2022 I was struck head-on by a negligent driver who rounded a blind turn at a rate of speed of above sixty miles per hour. His vehicle drifted across the double yellow lines into my lane and hit three quarters of my front bumper. He was driving a four door sedan and I was driving a 2019 Kia Soul. My vehicle was lifted off of the ground, slid across his hood and roof, landed on its side and grinder against the passenger side of the car along the floor and the roof grinded the guard rail. My steering wheel air bag did not deploy, causing my head to go through the windshield. All of this is evidenced by my dual camera dash cam. The front panel of my car was crushed, which caused the side curtain airbags to deploy. Unfortunately, even though the main impact was the front bumper, the steering wheel airbag did not deploy. I suffered severe permanent injuries from this accident. I have emailed the claims department of Kia motors, but have yet to hear a reply. Thank you! I pray that no one else has to endure such a travailing experience due to a faulty product prevent vehicles from being crash worthy.

- Steubenville , OH, USA

problem #2

May 122021

Soul

  • miles
Seat belts do not lock in place when braking, but randomly lock in place while cruising. Severe electric discharge from vehicle, as well as power surges causing lights to burn out repeatedly.

- Nutley, NJ, USA

problem #1

Aug 142019

Soul

  • 4,000 miles
I was driving down a highway during the summer where the outside temperature was 95 degrees. The seat belt light down there by the console came on. It stayed on for five minutes until I was able to park the vehicle and turn it off, then turn it back on again. It happens again less than a year later. This time the light came on three times in ten minutes.the outside temperature was again 95 degrees. I did take it to a dealership and they were not able to duplicate the conditions to see if it would do it again.

- Bloomington, MN, USA