The contact owns a 2020 Kia Soul. The contact stated while reversing the vehicle and depressing the brake pedal to stop the vehicle, the brake pedal was rigid and failed to stop the vehicle. The contact stated no warning light was illuminated. The contact turned off the vehicle to stop the vehicle. The contact stated that after restarting the vehicle, the brake pedal operated as needed. The contact stated while the vehicle was in park(P), the message to shift to park(P) was displayed. Additionally, the oil pressure and charging warning lights were intermittently illuminated. The contact stated that the front windshield wipers failed to work intermittently. The contact took the vehicle to the local dealer; however, the mechanic was unable to duplicate the failure. The failure persisted. The manufacturer had been informed of the failure. The failure mileage was unknown.

- Staten Island, NY, USA

Brand new car with 6K miles and when it rains the headlights fill up with so much moisture it's blocking output from the light and causing flickering with the bulb interminably. This is causing me to pull of the road during rainfall and at night and I was informed this is normal for Kia from the general manager at wesley chapel Kia in wesley chapel fl. Kia refused to replace the headlights under platinum warranty on a new car when they have a tsb out about the same issue

- Lakeland, FL, USA

1-13-2020 driving when a little rock made a chip in my windshield and within seconds a crack about 8 inches long appeared and now the crack is a foot long. When we bought the vehicle we were told our warranty would cover everything, but when we took it in they informed us we only got bumper to bumper mechanical. The person we got it from lied to us about what we were getting and we thought we could trust him. We had to reset the radio because sometimes it would work sometimes it wouldn't, then my backup cam wouldn't work if the radio was on the fritz. Starting 1-17-2020 my Kia started surging or chugging like it was going to die on the side of the road. Hopefully this issue has been resolved. This is my first brand new vehicle and I am not happy with the sellers or the vehicle so far. And now my windshield wont be fixed because we thought we could trust the person we bought from at the Kia in moline, Illinois causing this safety issue and our deductible is more expensive than it would be that to just pay out of pocket.

- Geneseo, IL, USA