7.4
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 7,020 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My Kia Soul 2020, the engine lights came up, the parking lights, the right headlights, the rear back right signal lights, the fuel system and the breaks system all of them malfunctioned. The dealer charged for the repairs.
- Rochester, NY, USA
Brand new car with 6K miles and when it rains the headlights fill up with so much moisture it's blocking output from the light and causing flickering with the bulb interminably. This is causing me to pull of the road during rainfall and at night and I was informed this is normal for Kia from the general manager at wesley chapel Kia in wesley chapel fl. Kia refused to replace the headlights under platinum warranty on a new car when they have a tsb out about the same issue
- Lakeland, FL, USA
My issue is regarding the inadequate lighting supplied by the halogen lighting in my 2020 Kia Soul S. the vehicle doesn't light the road far enough ahead to give the driver time to react if need be. I find myself driving with my brights on in order to see while driving at night. I contacted the Kia dealer who told me that they have had the same complaint from numerous owners but there is no fix at this time. He believes Kia is working on a remedy though. I attempted to replace the stock halogen bulbs with a better quality, brighter aftermarket bulb but none were available for this vehicle as yet.
- Kettering, OH, USA
Headlamp shutters stopped working, resulting in failure of high beams, and reduced low beam visibility. First noticed while driving on a dark street, and when high beams were turned on, nothing happened.
- Ramona, CA, USA
I purchased a 2020 Kia Soul barely 3 weeks ago. First issue is the front lights. They are constantly foggy and with humidity. Took car to the dealer and was initially told that it would clear up once high beams are turned on for 30 minutes which is unrealistic as you can't have your high beams on when there are cars in front of you. Was then told they submitted a ticket to Kia as this is the second unit they had with same issue. Second issue is the front seat headrests. They push the head to far forward and causes constant headache and neckache. This can't be adjusted.
- Corozal, PR, USA
- Rochester, NY, USA